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Get up to £8.00 of your purchase back when you shop with Groceries at Waitrose & Partners Join TopCashback Free
Get up to £8.00 of your purchase back
when you shop with Groceries at Waitrose & Partners

Groceries at Waitrose & Partners Reviews

Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners. Log in to review
Groceries at Waitrose & Partners Reviews
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Super fast payer... Gives some great discount codes
  HLMURPHY01062 | 10 Jan 2016 Report Abuse
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if auto logged out as not finished shop in a cetain time then you might have to re start. Eventaually got my cashback but this is the only reason I can think of as to why it didn't track correctly. Purchase was proved and got it in the end but just make sure you don't time yourself out before paying for the basket.
  gainsboroughgirl | 04 Jan 2016 Report Abuse
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the promo code doesnt work for £30 off (29th Dec 15)
  | 29 Dec 2015 Report Abuse
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They are liar. I bought over 100 pounds groceries in Waitrose as the first time online shopper and get nothing, even the topcashback had tracked my purchase.
  heavenzhang2013 | 26 Dec 2015 Report Abuse
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Tracked straight away and payed quickly
  jamesdotpowell | 16 Dec 2015 Report Abuse
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We love waitress not got one problem
  Rawet | 15 Dec 2015 Report Abuse
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First class experience. Cashback payable much quicker than was suggested!
  CCTRIM | 27 Nov 2015 Report Abuse
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excellent, fast paying
  camillin | 27 Oct 2015 Report Abuse
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great to have fast money
  shreeyan | 26 Oct 2015 Report Abuse
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Paid promptly
  minting | 02 Aug 2015 Report Abuse
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First order with them. Tracked and payable after ~3 weeks. Maybe using TCB for a second order (to use a voucher code, but without cashback) helped.
  S_Trying | 14 May 2015 Report Abuse
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Update: 15/12/14 cashback tracked through to payable - thank you :) Updated 29/11/14 - cashback now showing as confirmed with expected to be payable in 10 wks cashback did not track so raised it as a claim and am still chasing for it since beginning of october which does not seem to be moving along at the moment. If this does go through will update the review accordingly as well, but currently disappointed at very slow progress on this and was not expecting that to happen as overall experience in store with waitrose has always been great.
  irentsik | 15 Dec 2014 Report Abuse
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Updated 29/11/14 - Cashback now showing as confirmed with expected to be payable in 10 wks Cashback did not track so raised it as a claim and am still chasing for it since beginning of october which does not seem to be moving along at the moment. If this does go through will update the review accordingly as well, but currently disappointed at very slow progress on this and was not expecting that to happen as overall experience in store with waitrose has always been great.
  irentsik | 29 Nov 2014 Report Abuse
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Cashback did not track so raised it as a claim and am still chasing for it since beginning of October which does not seem to be moving along at the moment. If this does go through will update the review accordingly as well, but currently disappointed at very slow progress on this and was not expecting that to happen as overall experience in store with Waitrose has always been great.
  irentsik | 05 Nov 2014 Report Abuse
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Choose waitrose over supermarkets because of their '£5 for first time customer' offer - didn't track, raised customer care complaint and merchant declined. No valid reason and it was £150+ order.
  albantom | 04 Sep 2014 Report Abuse
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Really slow retailer. Been waiting since 27 Jan 2014.
  | 29 Jul 2014 Report Abuse
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Really slow retailer to pay. Been waiting since 25 Jan 2014
  Wulfrunian | 29 Jun 2014 Report Abuse
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I did a first online shop with aitrose in the middle of January,it is not nearly the end of May and my cashback has not even reached confirmed. Really thought i would have been paid it by now :-(
  lilmissworry | 23 May 2014 Report Abuse
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the goods and services received from waitrose were great. The cashback is not great - tracked as a new customer (which I was) but has not progressed at all in the last 3 months. TCB have told me to wait longer, despite people who purchased months after me being paid.
  munsted | 14 May 2014 Report Abuse
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Didn't track initially, however after missing cashback claim lodged became payable within 3 weeks
  thebanker87 | 13 May 2014 Report Abuse
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Top cashback have been useless trying to resolve this problem since last year. Poor.
  zizzlebizzle | 18 Apr 2014 Report Abuse
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Placed my first order for £50 and tracked at zero. Waitrose should be BANNED from TCB.
  Hoi | 06 Apr 2014 Report Abuse
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A small cashback was previously supposed to be available to existing customers. It tracked at £0.00 and was never changed. I was about to chase the issue up, only to find the existing customer offer had been withdrawn altogether. Very unhappy. My experience with Waitrose outside of the cashback issue have usually been very positive.
  Farhorizons | 06 Apr 2014 Report Abuse
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Waitrose delivered 100% as promised in terms of product quality, reliability, very good customer service and cashback.
  Ann_Ette | 29 Mar 2014 Report Abuse
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Initially tracked at £0.00 and raised a manual claim a few days later. A month later had a Topcashback message to say Waitrose had declined it for some unexplained reason. It was my first shop with waitrose , I only went via my Topcashback account and I did not use any discount codes therefore they had no valid reason to decline my cashback. The order itself came within my requested time slot although all the other supermarkets offer 1 hour delivery slots not 2 hour slots. I have had two further deliveries from Waitrose and the second one had three substitutions and the third one a totally unacceptable EIGHT! - the expiry dates were also very tight and I rang them to complain. Some money was refunded but took a week to appear on my credit card account. After having my cashback declined I won't be shopping with Waitrose again. Other supermarkets have equal quality food with decent useby dates , hourly slots and cheaper prices.
  underbury | 19 Feb 2014 Report Abuse
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