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when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
	I booked my holiday with thomson march 2012 and came back from my holiday 2/12/2012 I have still not received my cashback
	suzyhowells \| 11 Jan 2013 Report Abuse
	Cashback didn't track so after a couple of weeks I submitted a cash back claim. However, Thomson will not look at the claim until after my holiday has been completed- next September! Very disappointing service indeed!!
	emsieh3317 \| 20 Dec 2012 Report Abuse
	Paid out eventually after submitting a ticket.
	mark555 \| 24 Nov 2012 Report Abuse
	Bit of trouble tracking but become payable today thanks topcashback.
	allan1954 \| 15 Nov 2012 Report Abuse
	this is in addition to a previous rating. Excellent service, tracked immediately and has today become payable.
	hollybolly44 \| 15 Nov 2012 Report Abuse
	Booked holiday in August 12 for departure in September 12. Cashback never tracked and claim could not be submitted until after the holiday was taken. Been back 6 weeks now and still no cashback. Sent a nudge and still nothing. Cashback should be £15. Had a great holiday but a bit disappointment about no cashback.
	suzirose75 \| 02 Nov 2012 Report Abuse
	Used twice No cash back recieved am currently chasing 2nd lot up from August
	chris1976 \| 15 Oct 2012 Report Abuse
	Has failed to track despite rasing a claim. Very disappointing!!!!
	mariepedo \| 11 Oct 2012 Report Abuse
	Have been waiting 4 months & counting for my 1st cashback & my 2nd one has no date. Not sure if it's worthwhile using your cashback site. May close my account shortly.
	saving4fun \| 09 Oct 2012 Report Abuse
	Topcashback have said I must wait now 2 to 3 months for my cashback to be sorted out £15.15.
	allan1954 \| 02 Oct 2012 Report Abuse
	Booked a holiday and this had tracked the next day. Cashback amount is now £5.05 which I knew it would be. Estimated to be paid in about 7-8 weeks time. If this is correct, then very happy.
	hollybolly44 \| 22 Sep 2012 Report Abuse
	Just put in my second missing cashback claim for Thomsons spent £2000 and neither transaction has tracked never had any problems with any one else. Hope tcb can sort this out £15 each transaction is not alot but it all adds up very nicely. I will think twice about using Thomsons in the future.
	chris_a170 \| 20 Sep 2012 Report Abuse
	How long did you guys wait for it to track mine 2 days and not showing the £15.15. Now topcashback saying £5.05 for this deal.
	allan1954 \| 20 Sep 2012 Report Abuse
	I purchased a Thomson holiday in Jan 2012. It never tracked so a few weeks later I put in a claim along with the reference no. for the holiday I had booked. Because at this stage I had only paid the deposit, I decided to wait until I had paid the final balance in June before sending a 'nudge'. The holiday cost £1488 and I was expecting to receive £20. Last month (July) I received a message to say Thomson havent paid out because they dont recognise my booking ref number!!!?? Sorry Thomson but that was the only ref you gave me!!
	jaygriffiths \| 05 Aug 2012 Report Abuse
	thomson didnt pay up until i chased the payment
	barriemartyn \| 31 Jul 2012 Report Abuse
	Previously had problems with cash back claim, indicated that I could not raise a claim until after the holiday. This was successful however this time I cannot raise a claim as the booking was taken over 100 days ago. Very confusing and very disappointing.
	markthomas1973 \| 27 Jul 2012 Report Abuse
	Not a single purchase has tracked this year [2012] despite 100% tracking in the past! I've made several purchases and the positive is all claims have been credited and paid as advertised [apart from one recent claim]. Just a shame tracking for myself has gone from 100% to zero! No real tracking issues apart from Thomson, just the odd rogue one as expected.
	Baldy_Man \| 08 Jul 2012 Report Abuse
	Quick and hassle-free cashback - a commendable exception.
	\| 30 May 2012 Report Abuse
	Thomson are currently withdrawing a large number of thier holidays, reason being cashflow problems and their failure to pay suppliers. Profits are down by approximately -11.2% and it looks very likely they will be in administration within the next 3 months. Be extremely careful when dealing with this company. I'm glad we did our homework before booking another holiday with them.
	notahappybunny \| 24 May 2012 Report Abuse
	I booked a holiday through Thomsons on Jan 4th 2012. Lodged a claim 3 wks later and am STILL waiting for it to be sorted. Not impressed! Obviously holiday is all paid for so dont know why the hold-up!?
	jaygriffiths \| 20 May 2012 Report Abuse
	My first visit looks good from what i have experienced
	\| 20 May 2012 Report Abuse
	Tracked fine, but not even got as far as Confirmed nearly 2 months later. Submitted a claim.
	shoopshoop \| 12 May 2012 Report Abuse
	Booked a holiday on 2nd April to travel end of June. Cashback has not tracked and after submitting claim I have now been told that Thomson will not consider the claim until after we have completed our stay despite providing booking reference and dates and place of stay. So my cashback claim is now on hold for at least another 6 weeks. Might get it for my Christmas shopping if I'm lucky!
	mlythgoe \| 10 May 2012 Report Abuse
	Item not tracked, nor any movement since lodging claim and sending nudge - 6 weeks since claim (2 months since transaction) still no sign of cashback nor any acknowledgement to claim - poor service on this one (first time I have had a transaction fail to track in 4 yrs of use)
	798876 \| 12 Apr 2012 Report Abuse
	Thomson cancelled our holiday after holding onto a £500 deposit for 6 months. No explanation other than they've cancelled 10 and 11 night durations on a number of destinations. Attempted to get through to thier customer service on 3 occasions with no joy, phone would cut out after 30 mins (each call 5p per minute). Finally got through to arrange my refund. Not a good company to deal with, I suspect they are financial difficulty.
	notahappybunny \| 06 Apr 2012 Report Abuse

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