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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Spent over 3 grand to recieve 15pound cash back little more of a percentage would of been nice without being unrealistic! but better than nothing and booking was pretty easy.
  | 20 Mar 2012 Report Abuse
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Cashback tracked quickly and reliably. I have used Thomson before and been happy with all aspects of the service.
  NoAngel | 15 Mar 2012 Report Abuse
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All non trackers have been successfully added manually and just waiting for payments to come through. Hopefully within four weeks and not needing to nudge! Thomson have generally been excellent, so not sure what went wrong this time! They are normally 100% reliable in my past experiences.
  Baldy_Man | 14 Mar 2012 Report Abuse
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My purchase tracked very quickly and I received my cashback in approx 4 weeks.
  parasmic | 01 Mar 2012 Report Abuse
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Expected £15 cashback but sale came back untracked, not happy.
  mark555 | 29 Feb 2012 Report Abuse
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booked holiday for in-laws got it cheap and earned myself some cashback, what more could you ask for
  shadowshots | 27 Feb 2012 Report Abuse
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Had to raise a manual claim with TCB as didn't track last July 11 for a holiday in November '11. Then once Thomson were able to identify the holiday booking reference, would not pay until after the holiday was taken. This is unlike some other holiday companies such as Travelsphere who paid up the TCB amount on the full balance, even tho' I had only paid the deposit for a holiday nearly a year ahead. No consistency!!
  steveg143 | 25 Feb 2012 Report Abuse
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Transaction didn't initially track, however after raising the query with customer service, item was tracked within around one week and payment received within one month. Not a great cashback amount for a £4700 holiday however.
  notahappybunny | 20 Feb 2012 Report Abuse
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Yet again the cashback has not tracked. This is the forth time it has not tracked out of 5 transactions. Another enquiry opened but the last 2 never got resolved and no cashback ever received. Don't bank on receiving cashback if you make more than one transaction
  owlfan | 03 Feb 2012 Report Abuse
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Excellent experience Cash back tracked accurate Cash back confirmed and payable very quickly very impressed Good show!
  519rhoda | 29 Jan 2012 Report Abuse
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Haven't been on the holiday yet but the cashback tracked within a day :).
  555tcb | 20 Jan 2012 Report Abuse
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3 purchases made and not one single transaction has tracked!! Normally good tracking, but zero since the inreased cash back promotion advertising an uplift to £20 from £5. I could have got the regular £15 from other cash back sites. So multiple claims in! I could accept the odd one not tracking, but ALL three!! Obviously an issue and beware, though the promotion has now ended, so may be back to normal? I rated this top marks to keep it at the top, as the default is not set at 'newest'! Obviously the true experiences have been shocking.
  Baldy_Man | 18 Jan 2012 Report Abuse
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Received within 24 hours
  Bobsleigh1 | 14 Jan 2012 Report Abuse
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Cliam finally rejected after a year of trying despite having done everything correctly. No reason why given. Poor
  alexbeeby | 03 Jan 2012 Report Abuse
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had to get top cashback to chase Thomsons for cashback holiday booked in august took till december for cashback to be agreed
  vickimama3 | 13 Dec 2011 Report Abuse
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As Topcashback will always advise, there are no guarantees with cashback! After over 2 years of trying to get the cashback for me, Topcashback have had to give up. I will not trust this merchant again! My legitimate claim has been refused by Thomsom throughout.
  coastalchris | 10 Dec 2011 Report Abuse
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Tracking tested and verified before purchase of the holiday. Purchase made and all evidence supplied to support cashback which was refused outright. of course cashback is never guaranteed but i would not trust this merchant in the future.
  laserface | 08 Dec 2011 Report Abuse
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Thomson holidays in my experience have not lived up to what i expected. When you're desperate for a holiday & pay a lot of money you expect more. I use Thomson because i'm not keen on booking via the internet as i like to be ABTA protected. The people in the shop were really rude too & wouldn't price match their internet site.
  | 30 Nov 2011 Report Abuse
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Great holidays, great cash back but still waiting for it to be paid back since 1.01.10!
  | 18 Nov 2011 Report Abuse
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Tracked in just under 24 hours and usually fairly quick to pay. Hoping the higher rates come back, especially the bonus they had last January, I believe it was £30 cashback then!
  Baldy_Man | 10 Nov 2011 Report Abuse
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If you need a holiday this is the kind of facility which is great
  | 03 Nov 2011 Report Abuse
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holiday was great, tracking by thomson not so good, I've waited for over a year for cashback.... with lots of help from TCB, they eventually after much harrassment, paid up... BEWARE !!
  shin | 20 Oct 2011 Report Abuse
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Good site - used to be better cashback than at present
  mikeegan1 | 19 Oct 2011 Report Abuse
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very poor cashback on amount spent
  Member93144416712 | 28 Sep 2011 Report Abuse
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Have used Thomson before now cash has been reduced will search for a better deal
  sylke | 28 Sep 2011 Report Abuse
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