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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Advised they couldn't see my booking
Spent 1000's with tui through top cashback and tui rejected the claim as they couldn't prove I used the link even though top cashback could. Will use a different holiday provider who does accept top cashback claims.
  Rachael002 | 20 Sep 2026 Report Abuse
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TUI Cashback
I booked a holiday online with TUI but I logged into Top Cashback first to see if they were registered and they were. Shortly after I returned from my holiday, the funds were available in my account. TCB website is really easy to use and enjoying the money for doing barely anything is a win win!
  jowoody72 | 17 Sep 2026 Report Abuse
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Perfect
One word Perfect
  Trigidden | 17 Sep 2026 Report Abuse
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Payout received in around 4 weeks after returning from my holiday.
Very easy process and no hassle getting the cashback paid to my bank account.
  Neil49 | 14 Sep 2026 Report Abuse
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Cashback
I got the cashback within 2 weeks of returning from my hols
  Nannymoomoo | 13 Sep 2026 Report Abuse
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Tui
Paid quickly after returning home from the holiday and was no where near the estimated time of 12 weeks
  shaand | 13 Sep 2026 Report Abuse
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Tui cashback
Fantastic. Payout was available in less than 4 weeks of return. Highly recommend.
  Cashbackhander | 12 Sep 2026 Report Abuse
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Easy Process
It is so easy to enter the site through TCB and helps reduce cost. I have had over £1000 over the years. It's a no brainer!
  geo936 | 12 Sep 2026 Report Abuse
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Quick payout
I was informed I had payable cash back from a travel company. I requested a transfer to my bank and was in my bank within a couple of days. Great site to get money back on lots of companies and if cash back isn’t shown in your account they chase it up.
  evie_carter | 11 Sep 2026 Report Abuse
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Holiday cashback
Great to get even more saving on a holiday by using Top Cashback. Payout was quick after returning from our holiday.
  jascfc | 11 Sep 2026 Report Abuse
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Tracked fine, paid out fine
Price tracked correctly, paid out within 2 weeks of returning from cruise. Cant fault them
  Leeroy4747 | 11 Sep 2026 Report Abuse
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Paid out not long after stay
Received cashback pretty fast after holiday stay, happy
  9064donna | 11 Sep 2026 Report Abuse
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Quick Payout
Paid out within a month of our Holiday, really pleased
  bram2107 | 11 Sep 2026 Report Abuse
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TUI
Very smooth and well within expected pay out date. Thank you
  MikeWc | 11 Sep 2026 Report Abuse
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Paid out after holiday
Very pleased with the cashback on our 2026 holiday. The cashback was paid within a few weeks of returning home. Previous years have not worked but have been booked 12 months in advance of the holiday, so perhaps that’s what causes it to it pay. I always view TCB as a bonus. If it pays great, if not so be it. I never factor in a TCB receipt into the cost of a product or service when comparing to other products, it’s a bonus if you get it. Very pleased this year
  Wammer | 11 Sep 2026 Report Abuse
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Prompt cashback
Delighted with cashback being paid so promptly from Tui within a month of returning back from holiday.
  SanHan | 10 Sep 2026 Report Abuse
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Could payout quicker
The holiday was booked a good few months before departure date, so Tui had plenty of time to check the details. I understand that they would not pay out until after the holiday happened but why did it have to take a month? Far too slow.
  cathrinerankin | 10 Sep 2026 Report Abuse
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Brilliant
Cashback was awarded for buying a Tui holiday.
  pebble72 | 10 Sep 2026 Report Abuse
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Takes v long time to verify and pay
Booked at the start of May had to do missing cashback request was eventually agreed but took another 2 months post returning from holiday until it was paid in Sept. So glad it came but don’t hold your breath!
  Cdn | 10 Sep 2026 Report Abuse
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Let down after an expensive holiday.
We booked our holiday through TCB with TUI, spent around £3.5k and I’ve just been blown out by them, said there was no evidence of the link to TCB. We were going to book independently but with the conflict in the middle east we opted for the safe option with some protection, don’t trust them, they just want the free advertising with TCB.
  Wrighty1366 | 09 Sep 2026 Report Abuse
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Cashback finally received
Took a while to get cashbook as booked holiday nearly a year in advance. Was pending till after I had the holiday then paid out just over a month after holiday.
  Tonyg | 09 Sep 2026 Report Abuse
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Paid out really quickly again!!
Thanks again!
  carobinson3 | 07 Sep 2026 Report Abuse
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Waste of time
Really unhappy declined even though i had a screenshot and showed top cash back at the top of the Tui page but was told Tui claimed I didn’t go though them even though I had evidence was just fobbed off and after lots of messages wouldn’t even let me send the evidence to show which showed date and time of purchase
  Danharrop1 | 04 Sep 2026 Report Abuse
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No cashback paid
Waited over 2 years for cashback, declined for no reason. Waste of time.
  Ee76 | 10 Aug 2026 Report Abuse
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Cashback declined
Cashback declined even though I went through correct link and didn’t use any other voucher code. TUI unilaterally declined. No point in using - get yourself a good voucher code (or use another travel carrier).
  rebmoo | 08 Aug 2026 Report Abuse
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