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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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I did receive my payout (finally), but it took just over a whole year. This wasn't due to waiting for the holiday to happen, as the holiday happened over 2 months before it was paid. My advice would be to register the cash back and just be patient. Happy holidays!
  charlottewallace | 19 Jul 2022 Report Abuse
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reasonable pay out time
  donkeys1 | 16 Jul 2022 Report Abuse
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1st time booked to get cashback and still waiting for it from holiday booked in February!
  Jo_Sav1 | 28 Jun 2022 Report Abuse
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Really easy cashback and paid on time
  kim62jones | 18 Jun 2022 Report Abuse
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Didn't track
  bannear | 15 Jun 2022 Report Abuse
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It isn't easy to get cashback Every time it comes back as 0.00
  sandragee | 11 Jun 2022 Report Abuse
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Beware TUI 'online discount', automatically applied by them but reduces your cashback by 50%
  Member1154174585646 | 06 Jun 2022 Report Abuse
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ok but a little slow, but I will put that down the pandemic and the sheer amount of calls Tui have to deal with
  gibbymaster | 12 May 2022 Report Abuse
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Easy! Payback came after payment had cleared paying for holiday
  rachelabbott1 | 08 May 2022 Report Abuse
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First time a company on here has not tracked cashback! Missing around £64 in missing cashback. Don't use.
  Jimmylcfc | 08 May 2022 Report Abuse
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Always book tui through TCB, cant fault them
  Lis_B | 22 Apr 2022 Report Abuse
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Every little helps
  SwindonMan | 23 Mar 2022 Report Abuse
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Just okay took a long time to get pay out.
  johnpj01 | 01 Mar 2022 Report Abuse
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every little helps today, fairly strait forward.
  SwindonMan | 16 Feb 2022 Report Abuse
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Still waiting for cashback from a holiday I went on last year. This is the second time this has happened.
  dottyhoward | 14 Feb 2022 Report Abuse
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Waste of time claiming through TCB, 3 purchase’s since September didn’t register. When raised through Customer Service they just go ‘on ice’.
  timothyhall | 03 Feb 2022 Report Abuse
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Takes a while but worth the waite
  keith1000 | 20 Dec 2021 Report Abuse
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Shocking customer service. Often on hold for over 8 hours.
  nozzer12 | 30 Nov 2021 Report Abuse
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It was spot on, no complications and quick
  BMBGLB | 23 Oct 2021 Report Abuse
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It's been a hard time especially for tour operators such as Tui. They even honoured our cashback. Will definitely book through them for next year!
  n123west | 08 Oct 2021 Report Abuse
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Terrible, still waiting for nearly £100 cashback. Long overdue.
  Lauraandella1 | 19 Sep 2021 Report Abuse
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Will do what they can to withdraw cashback. Disappointed customer - did stake claim with full evidence as a large transaction.
  eblake1210 | 05 Jul 2021 Report Abuse
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Normalluy use TUI for most of my holidays. however one purchase from aug 2017 has finally been rejected after nearly 4 years. very disappointing as they have usually accepted a lost claim.
  j_b_mini | 25 May 2021 Report Abuse
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Excellent
  Helena Zimerska | 13 May 2021 Report Abuse
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Avoid tui.Worse cashback merchant I have ever dealt with.I have been waiting since September 2019 for missing cashback.
  jackster_1410 | 06 Apr 2021 Report Abuse
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