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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Takes too long to get the cashback on the more expensive holidays.
  annetterowe41 | 19 Nov 2022 Report Abuse
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Poor, book a holiday, pay alot of money then wait far too long for cashback.
  kellyjc19 | 19 Nov 2022 Report Abuse
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Very Very Very Very Very slooooowwwww payout. Booked in March, holiday in September paid out in November!! At least they paid though so that's a good thing.
  leee | 15 Nov 2022 Report Abuse
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Booked 2 holidays with TUI - (meticulously made sure cache and cookies cleared) but neither tracked so it took over a year for one and over 7months for the other to eventually be offered by TopCB to pay me half of what I should have received. Took the offer but still furious with TUI total lack of interest
  brbirchlea | 09 Nov 2022 Report Abuse
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Booked a holiday for summer 2023 and had cashback pending. Now showing as ‘declined’ but can’t challenge with Top CB as I booked it more than 100 days ago
  oakchase01 | 30 Oct 2022 Report Abuse
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Cashback confirmed for ages and then rejected to payout - not happy
  Brynau | 27 Oct 2022 Report Abuse
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Long wait for payout
  mark_mackey | 25 Oct 2022 Report Abuse
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Poor - despite holiday being delayed with covid, when we eventually went on the holiday and having returned a good many weeks afterwards I still had to chase the cash back a number of times. Quite labour intensive.
  Beya10 | 23 Oct 2022 Report Abuse
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long time to wait for cashback
  jmcauley | 21 Oct 2022 Report Abuse
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Tui declined my cashback, presumably because I had used a credit note for a previous holiday which they cancelled. I had followed all the terms and conditions
  RCS1853 | 21 Oct 2022 Report Abuse
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Took quite a long time, but it did say it would!
  gazpark | 11 Oct 2022 Report Abuse
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Not much cash back but every bit helps
  Davediscount18 | 25 Sep 2022 Report Abuse
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Cashback credited on 28 May still not paid after 4 months
  50pqueen | 23 Sep 2022 Report Abuse
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Excellent. Received about ten weeks after cruise - can’t complain at that. Brilliant
  Member184196266929 | 16 Sep 2022 Report Abuse
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Quiet slow but got there in the end
  Tracey_S | 16 Sep 2022 Report Abuse
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It’s so easy, only a couple more clicks on screen
  koolcoe | 10 Sep 2022 Report Abuse
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It’s so easy, only a couple more clicks on screen
  koolcoe | 09 Sep 2022 Report Abuse
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took a long time. They sorted it out
  watson42 | 08 Sep 2022 Report Abuse
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haven't received any and not for the first time
  gdogproco | 05 Sep 2022 Report Abuse
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Booked the holiday in 2019 - finally went in 2022. Paid in full in 2021 yet still waiting for my cashback!
  Wul100 | 18 Aug 2022 Report Abuse
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long time to wait for cashback
  jmcauley | 18 Aug 2022 Report Abuse
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Not good for cashback. Advertised 4%, booked but only got 0.5% tracked and I have been chasing for months with no resolution.
  gyozoveres | 15 Aug 2022 Report Abuse
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Good payer with cashback
  chpstksfornoodls | 03 Aug 2022 Report Abuse
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Quick easy way of earning cashback
  Beckypas | 22 Jul 2022 Report Abuse
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A pleasant gift for once
  Mrs miser | 20 Jul 2022 Report Abuse
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