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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Cheers
A nice bonus after the holiday is finished.
  Benghazic | 12 Feb 2023 Report Abuse
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If I could give zero stars I would. I booked our TUI holiday through TopCashback in June 2022, offering a 4% discount to the Canaries. We are now in February 2023, they have still not paid out anything, despite my comms for the past 8 months and this week they have said they are disputing this with the retailer AGAIN. This is totally in breach of contract. VERY POOR SERVICE, I would NOT recommend TCB or TUI! Very disappointed!
  Tinks007 | 09 Feb 2023 Report Abuse
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Entered a valid cashback claim, Tui cancelled the holiday and gave me a voucher, used the voucher to rebook and Tui refused cashback as I had used a voucher
  RCS1853 | 02 Feb 2023 Report Abuse
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I have booked multiply holidays and never got paid cashback until now.
  Snowdeb | 02 Feb 2023 Report Abuse
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Cashback never tracked. Lodged a claim, which was rejected due to ‘the network has not identified ourselves as the last referral to the merchant’s site and this transaction’.
  David_Astridge | 31 Jan 2023 Report Abuse
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Non-existent! A sizeable qualifying purchase earned no cashback with no explanation. Very poor
  SpencerOwen | 31 Jan 2023 Report Abuse
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I usually have positive experiences with cashback, but with TUI it turned into a bit of a nightmare. It took 6 months to get the cashback added to my account, after which TUI promptly declined it anyway. I really wouldn't rely on the cashback when making a purchase decision on a TUI holiday, it's left me very disappointed with TUI.
  MikeD1990 | 30 Jan 2023 Report Abuse
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Couldn't have gone better and the flight from my local airport was great, thanks TUI and Top cashback.
  photoman22 | 30 Jan 2023 Report Abuse
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Couldn't have gone better and the flight from my local airport was great, thanks TUI and Top cashback.
  photoman22 | 30 Jan 2023 Report Abuse
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slow slow slow slow slow slow been back from holiday since middle december still no caskback quick enough to make you pay 12 weeks in advance though
  colinbennett | 29 Jan 2023 Report Abuse
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Cashback tracked, then refused
  TruffleJazz | 27 Jan 2023 Report Abuse
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Been waiting since April 2022,dont hold out much hope of receiving cashback.Checl out latest reviews,not positive ones,see where I'm coming from
  didger72 | 22 Jan 2023 Report Abuse
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Cashback took too long, I’ve been back from holiday since middle of November. So why take so long?
  HannahKerrison | 15 Jan 2023 Report Abuse
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A year and still nothing
  jery1987 | 10 Jan 2023 Report Abuse
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Really poor exceptionally long payout
  Elaljo | 03 Jan 2023 Report Abuse
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Even though I clicked on Tui through topcashback Tui refused to give me the money.
  Plowrightk | 31 Dec 2022 Report Abuse
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Cashback tracked, then refused
  TruffleJazz | 28 Dec 2022 Report Abuse
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Over a year of waiting... guessing it it will closed with no action... Avoid
  idpike | 19 Dec 2022 Report Abuse
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Still waiting for cashback from June!
  adrojo | 19 Dec 2022 Report Abuse
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Slow,paying
  edwarr4 | 18 Dec 2022 Report Abuse
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refused the cashback claiming I didn't click through
  thebighadron | 17 Dec 2022 Report Abuse
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Still waiting after over 3 months. Missing claim lodged but nothing has progressed and no updates.
  foofard | 14 Dec 2022 Report Abuse
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Usually ok but sometimes negative
  pete_rob | 22 Nov 2022 Report Abuse
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simple transaction
  stacey70 | 21 Nov 2022 Report Abuse
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havent been credited the money
  Dconway1970 | 20 Nov 2022 Report Abuse
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