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Get up to 4% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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2019 holiday and it's still pending. Dont waste your time.
  j564ha | 01 Mar 2021 Report Abuse
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Why pay more when you can get cash back easily done ??
  LesleyFrood | 26 Jan 2021 Report Abuse
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Paid full amount in timely manner
  Trudy_Young | 06 Jan 2021 Report Abuse
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Excellent
  Fionajb | 26 Dec 2020 Report Abuse
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Cash back tracked immediately which was great. Unfortunately that was in January, and it’s still pending.
  LJK192 | 15 Dec 2020 Report Abuse
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Good payout
  mark_mackey | 04 Dec 2020 Report Abuse
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3 years and 3 months still waiting to be paid full amount.
  catherinelv | 17 Nov 2020 Report Abuse
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DO NOT buy from TUI and expect to get cashback. After numerous claims and eventually getting the cashback through, it was then declined before it became payable even though I followed all the rules.
  SillyTurkey | 07 Nov 2020 Report Abuse
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Very slow payout times
  Jules0308 | 06 Sep 2020 Report Abuse
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2 years and 1 month and still only paid 1% not the 5% advertised! Shambolic!!
  catherinelv | 29 Aug 2020 Report Abuse
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It took 7 months to be paid, bad.
  nodrogb | 28 Aug 2020 Report Abuse
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Took 9 months for cashback to reach payable status. I have another cashback from Feb 2019 that has still not been paid out in full.
  Groomy69 | 13 Aug 2020 Report Abuse
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Awful - transaction doesnt track then 2 years without acceptance of the paper trail you submit
  paulsy | 26 Jun 2020 Report Abuse
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Still waiting for £168 from a holiday six months ago.
  doog442 | 19 Jun 2020 Report Abuse
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Paid out correct amount within the timescale
  Pamsked | 12 Jun 2020 Report Abuse
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I'm still waiting for cashback after going on holiday in January 2019!
  Aimw14 | 11 Jun 2020 Report Abuse
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took a while but got there in the end
  Brianma | 09 Jun 2020 Report Abuse
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Amazing holiday company and always pays out. You have to wait for a couple of months after you've come back from holiday, but that's fine :)
  qols1 | 06 Jun 2020 Report Abuse
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Excellent company, caring and considerate, and one of the best cruise experiences we have had!
  gordon81777 | 25 May 2020 Report Abuse
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Got the cash back eventually, but don’t hold your breath!
  lynnemharrison | 13 May 2020 Report Abuse
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Excellent, fast paying
  Vallloyd | 11 May 2020 Report Abuse
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horrendous - they offered 2% but, after 10 months, have only paid me 1%
  sueell | 06 May 2020 Report Abuse
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Have been waiting months for cashback and now Tui have refused to pay and no reason given. Terrible company would not use again.
  SHR2019 | 01 May 2020 Report Abuse
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Extremely slow, booked holiday in December, eventually had cashback April.
  Libby_Williams_ | 25 Apr 2020 Report Abuse
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we still waiting from january for cashback -is over 12 weeks and nothing,poor experience .
  Andy1278 | 05 Apr 2020 Report Abuse
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