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Get up to 3% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 3% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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It was spot on, no complications and quick
  BMBGLB | 23 Oct 2021 Report Abuse
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It's been a hard time especially for tour operators such as Tui. They even honoured our cashback. Will definitely book through them for next year!
  n123west | 08 Oct 2021 Report Abuse
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Terrible, still waiting for nearly £100 cashback. Long overdue.
  Lauraandella1 | 19 Sep 2021 Report Abuse
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Will do what they can to withdraw cashback. Disappointed customer - did stake claim with full evidence as a large transaction.
  eblake1210 | 05 Jul 2021 Report Abuse
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Normalluy use TUI for most of my holidays. however one purchase from aug 2017 has finally been rejected after nearly 4 years. very disappointing as they have usually accepted a lost claim.
  j_b_mini | 25 May 2021 Report Abuse
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Excellent
  Helena Zimerska | 13 May 2021 Report Abuse
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Avoid tui.Worse cashback merchant I have ever dealt with.I have been waiting since September 2019 for missing cashback.
  jackster_1410 | 06 Apr 2021 Report Abuse
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2019 holiday and it's still pending. Dont waste your time.
  j564ha | 01 Mar 2021 Report Abuse
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Why pay more when you can get cash back easily done ??
  LesleyFrood | 26 Jan 2021 Report Abuse
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Paid full amount in timely manner
  Trudy_Young | 06 Jan 2021 Report Abuse
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Excellent
  Fionajb | 26 Dec 2020 Report Abuse
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Cash back tracked immediately which was great. Unfortunately that was in January, and it’s still pending.
  LJK192 | 15 Dec 2020 Report Abuse
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Good payout
  mark_mackey | 04 Dec 2020 Report Abuse
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3 years and 3 months still waiting to be paid full amount.
  catherinelv | 17 Nov 2020 Report Abuse
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DO NOT buy from TUI and expect to get cashback. After numerous claims and eventually getting the cashback through, it was then declined before it became payable even though I followed all the rules.
  SillyTurkey | 07 Nov 2020 Report Abuse
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Very slow payout times
  Jules0308 | 06 Sep 2020 Report Abuse
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2 years and 1 month and still only paid 1% not the 5% advertised! Shambolic!!
  catherinelv | 29 Aug 2020 Report Abuse
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It took 7 months to be paid, bad.
  nodrogb | 28 Aug 2020 Report Abuse
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Took 9 months for cashback to reach payable status. I have another cashback from Feb 2019 that has still not been paid out in full.
  Groomy69 | 13 Aug 2020 Report Abuse
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Awful - transaction doesnt track then 2 years without acceptance of the paper trail you submit
  paulsy | 26 Jun 2020 Report Abuse
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Still waiting for £168 from a holiday six months ago.
  doog442 | 19 Jun 2020 Report Abuse
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Paid out correct amount within the timescale
  Pamsked | 12 Jun 2020 Report Abuse
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I'm still waiting for cashback after going on holiday in January 2019!
  Aimw14 | 11 Jun 2020 Report Abuse
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took a while but got there in the end
  Brianma | 09 Jun 2020 Report Abuse
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Amazing holiday company and always pays out. You have to wait for a couple of months after you've come back from holiday, but that's fine :)
  qols1 | 06 Jun 2020 Report Abuse
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