Get up to £177.00 of your purchase back when you shop with TopCashback Compare Broadband
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Get up to £177.00 of your purchase back
when you shop with TopCashback Compare Broadband
TopCashback Compare Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with TopCashback Compare Broadband.
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TopCashback Compare Broadband Reviews
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SKY BB cashback took 12 months to pay out and Voucher not received from Sky
SKY BB cashback £62 took 12 months ( 11 months 23 days) to pay out and Voucher for £50 was not received from Sky. Im glad the cashback arrived but I dont know why it took so many nudges and cust service messages to TCB. It was supposed to pay out in 17 weeks or so. Not sure I would want to go through this process again - very sluggish and stressful.
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pedrito | 01 Apr 2026
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Conned and deceived
Cashback offer was £199 using Top Cashback own search tool. After 12 months £63 credited to my account and case immediately closed without informing me nor giving me an opportunity to raise a question.
My case note said 'full amount received' and closed. Clearly full amount was not received.
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cungersfc | 01 Apr 2026
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Quick paying
I liked keeping it in-house!
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loisrose | 07 Mar 2026
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Does not pay high amount stated
I took an offer with EE and went for a package that said over £100 cash back. The cashback tracked at £19 and has now become payable. I messaged TopCashBack over a month ago and had no response.
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AlphaCharlie79 | 21 Feb 2026
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A Quick payer, no problems.
A Quick payer, no problems.
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mrjoebloggs | 28 Jan 2026
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Great
Absolutely delighted with everything, ended up switching to Vodafone receiving cash back, a voucher from vodaphone plus saving a lot each month , I’m so happy
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Kieharper1986 | 27 Jan 2026
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Easy way find goo deals
Plus the cash bk makes it just that much better !
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Member588290663019 | 27 Jan 2026
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Paid out fairly quickly
Had to wait a little while to get this cashback but eventually did and coupled with the cashback I got from the provider I used (Sky) I was able to have free broadband for 4 months!
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p_d_jackson | 07 Jan 2026
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Efficient and rewarding
Searched for a better deal at renewal time and TCB comparison was the best of all the options I tried.
Highest cashback too.
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corkee | 21 Oct 2025
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free money
i did a compare using topcashback compare easy took a bit of time for the money to be made payable but its available now to go towards christmas present
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AIRCODRIVER | 19 Oct 2025
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It worked!
I'm surprised it actually worked given the amount of cashback. Was paid quickly too. Thank you!.
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DCOOK99942 | 09 Oct 2025
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Always competetive
Good prices, with cashback too!
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martin_barnes | 18 Sep 2025
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Quick payout
Used standard TOPCASHBACK compare. Easy to use and quick payout
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mjdite1950 | 31 Aug 2025
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Very happy
Spot on. One happy customer
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Paddy5000 | 02 Jul 2025
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Did not track within 7 days
Cashback failed to track within 7 days. I had to make a claim and it was put on ice for 3 months. Once the claim was submitted to the retailer then the cashback appeared in my account within 7 days from claim submitted to retailer. However instead of the £60 cashback promised I was given £48 cashback which is the incorrect amount.
Also I have not received the £80 reward card promised either. So that's a total of £92 missing as I was supposed to receive £60 cashback and £80 reward card £140 total.
So all in all not a very good experience. I would not recommend as too many teething problems.
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DNL2014 | 01 Jul 2025
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Got CashBack .....eventually
Cashback after buying Sky broadband tracked immediately but payment took place more than a month after the initial 15 week wait (which I was advised about). I received payment immediately after contacting TCB support who performed admirably.
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sandyforbes | 08 Apr 2025
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Got it
Got my cashback, but it took 17 weeks instead of 12 weeks. Stay calm and be patient everybody, we got this.
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vicceyhxehb24yc | 29 Jan 2025
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took a long time
Took a long time and some queries to submit but got the amount back
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rups304 | 03 Dec 2024
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Broadband Top Cashback Claim
My top cash back visit did not appear to track, so filed a missing claim report, received a response very quickly, and within 6 weeks my claim was approved, very happy.
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KCB46232 | 28 Nov 2024
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Been waiting for 7 months for cashback
Went via TopCashback as thought payout would be quicker since it’s TopCashback. Unfortunately 7 months later I’m still waiting and every time I contact I get told to wait u til it’s payable. No explanation of the delay or when it will pay out. Will stick to more well known compare sites from now on
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Lynseymac2 | 13 Nov 2024
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Waiting and waiting
My purchase was January 24 the website and confirmed payment said 8 weeks I realise these things take time as I regularly use Topcashback I raised a ticket October 24 as still no payment and Topcashback paid me promptly
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Delidi | 30 Sep 2024
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Great cashback
Great way to reduce monthly bills
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Username123123222 | 26 Sep 2024
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Had to query incorrect amount but Customer Fixed it, in less than 24 hours.
Had to query incorrect amount, after wating a few months to become payable but Customer Fixed it, in less than 24 hours. £76 was made payable. Thank you TCB.
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Laptop | 25 Sep 2024
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Delay in pay out
This cash back took longer than normal to pay out but was eventually received. A pleasant surprise after thinking this was my first disappointment when using Top Cashback.
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Margaret_Challen | 22 Sep 2024
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