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Get up to £177.00 of your purchase back when you shop with TopCashback Compare Broadband Join TopCashback Free
Get up to £177.00 of your purchase back
when you shop with TopCashback Compare Broadband

TopCashback Compare Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with TopCashback Compare Broadband. Log in to review
TopCashback Compare Broadband Reviews
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SKY BB cashback took 12 months to pay out and Voucher not received from Sky
SKY BB cashback £62 took 12 months ( 11 months 23 days) to pay out and Voucher for £50 was not received from Sky. Im glad the cashback arrived but I dont know why it took so many nudges and cust service messages to TCB. It was supposed to pay out in 17 weeks or so. Not sure I would want to go through this process again - very sluggish and stressful.
  pedrito | 01 Apr 2026 Report Abuse
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Conned and deceived
Cashback offer was £199 using Top Cashback own search tool. After 12 months £63 credited to my account and case immediately closed without informing me nor giving me an opportunity to raise a question. My case note said 'full amount received' and closed. Clearly full amount was not received.
  cungersfc | 01 Apr 2026 Report Abuse
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Quick paying
I liked keeping it in-house!
  loisrose | 07 Mar 2026 Report Abuse
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Does not pay high amount stated
I took an offer with EE and went for a package that said over £100 cash back. The cashback tracked at £19 and has now become payable. I messaged TopCashBack over a month ago and had no response.
  AlphaCharlie79 | 21 Feb 2026 Report Abuse
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A Quick payer, no problems.
A Quick payer, no problems.
  mrjoebloggs | 28 Jan 2026 Report Abuse
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Great
Absolutely delighted with everything, ended up switching to Vodafone receiving cash back, a voucher from vodaphone plus saving a lot each month , I’m so happy
  Kieharper1986 | 27 Jan 2026 Report Abuse
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Easy way find goo deals
Plus the cash bk makes it just that much better !
  Member588290663019 | 27 Jan 2026 Report Abuse
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Paid out fairly quickly
Had to wait a little while to get this cashback but eventually did and coupled with the cashback I got from the provider I used (Sky) I was able to have free broadband for 4 months!
  p_d_jackson | 07 Jan 2026 Report Abuse
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Efficient and rewarding
Searched for a better deal at renewal time and TCB comparison was the best of all the options I tried. Highest cashback too.
  corkee | 21 Oct 2025 Report Abuse
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free money
i did a compare using topcashback compare easy took a bit of time for the money to be made payable but its available now to go towards christmas present
  AIRCODRIVER | 19 Oct 2025 Report Abuse
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It worked!
I'm surprised it actually worked given the amount of cashback. Was paid quickly too. Thank you!.
  DCOOK99942 | 09 Oct 2025 Report Abuse
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Always competetive
Good prices, with cashback too!
  martin_barnes | 18 Sep 2025 Report Abuse
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Quick payout
Used standard TOPCASHBACK compare. Easy to use and quick payout
  mjdite1950 | 31 Aug 2025 Report Abuse
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Very happy
Spot on. One happy customer
  Paddy5000 | 02 Jul 2025 Report Abuse
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Did not track within 7 days
Cashback failed to track within 7 days. I had to make a claim and it was put on ice for 3 months. Once the claim was submitted to the retailer then the cashback appeared in my account within 7 days from claim submitted to retailer. However instead of the £60 cashback promised I was given £48 cashback which is the incorrect amount. Also I have not received the £80 reward card promised either. So that's a total of £92 missing as I was supposed to receive £60 cashback and £80 reward card £140 total. So all in all not a very good experience. I would not recommend as too many teething problems.
  DNL2014 | 01 Jul 2025 Report Abuse
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no
good pay out
  Shermax | 06 May 2025 Report Abuse
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Got CashBack .....eventually
Cashback after buying Sky broadband tracked immediately but payment took place more than a month after the initial 15 week wait (which I was advised about). I received payment immediately after contacting TCB support who performed admirably.
  sandyforbes | 08 Apr 2025 Report Abuse
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Got it
Got my cashback, but it took 17 weeks instead of 12 weeks. Stay calm and be patient everybody, we got this.
  vicceyhxehb24yc | 29 Jan 2025 Report Abuse
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took a long time
Took a long time and some queries to submit but got the amount back
  rups304 | 03 Dec 2024 Report Abuse
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Broadband Top Cashback Claim
My top cash back visit did not appear to track, so filed a missing claim report, received a response very quickly, and within 6 weeks my claim was approved, very happy.
  KCB46232 | 28 Nov 2024 Report Abuse
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Been waiting for 7 months for cashback
Went via TopCashback as thought payout would be quicker since it’s TopCashback. Unfortunately 7 months later I’m still waiting and every time I contact I get told to wait u til it’s payable. No explanation of the delay or when it will pay out. Will stick to more well known compare sites from now on
  Lynseymac2 | 13 Nov 2024 Report Abuse
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Waiting and waiting
My purchase was January 24 the website and confirmed payment said 8 weeks I realise these things take time as I regularly use Topcashback I raised a ticket October 24 as still no payment and Topcashback paid me promptly
  Delidi | 30 Sep 2024 Report Abuse
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Great cashback
Great way to reduce monthly bills
  Username123123222 | 26 Sep 2024 Report Abuse
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Had to query incorrect amount but Customer Fixed it, in less than 24 hours.
Had to query incorrect amount, after wating a few months to become payable but Customer Fixed it, in less than 24 hours. £76 was made payable. Thank you TCB.
  Laptop | 25 Sep 2024 Report Abuse
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Delay in pay out
This cash back took longer than normal to pay out but was eventually received. A pleasant surprise after thinking this was my first disappointment when using Top Cashback.
  Margaret_Challen | 22 Sep 2024 Report Abuse
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