Get up to £206.00 of your purchase back when you shop with TopCashback Compare Broadband Join TopCashback Free

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when you shop with TopCashback Compare Broadband

TopCashback Compare Broadband Reviews

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Reviews and experiences from TopCashback members who have shopped with TopCashback Compare Broadband. Review this merchant

TopCashback Compare Broadband Reviews
	slow to payout Although cashback was a fair amount it took longer than expected to payout. Had to chase it and still took too long
	Ampletum \| 30 Sep 2023 Report Abuse
	Got voucher but no cashback yet Signed up to Vodafone through topcashback compare back in September. Received my 125 voucher in December however still waiting on the cashback from topcashback compare which seems strange to me.
	divvylivvy \| 01 Jun 2023 Report Abuse
	What a bunch of wasters This company states its UK based, you write to them with a specific question and get a riddled reply. If its your money whats the problem? I had nothing but a bad experiences from this company with money not being honored to short fall in cashbacks to name but a few.
	Saor Alba \| 10 May 2024 Report Abuse
	Waste of time and money when the whole transaction is online I am not sure what is difficulty in tracking. It’s a complete waste of time and somewhere money is hidden and not paid to customers. Waited 5 months now and still no movement
	karpagavinayagam \| 30 Apr 2024 Report Abuse
	Waste of time It’s been one year since I used TopCashback Compare Broadband and I still have no cashback. My missing cashback claim status is still ‘waiting for retailer’. Don’t waste your time, use a different service.
	Ch3wy \| 28 Apr 2024 Report Abuse
	Scam No update after 8 months. Raising claim didn't help at all. I was expecting that TopCashback Compare Broadband would be tracked and paid faster compare to external companies, but this one is worst cashback ever.
	Monikaa444 \| 26 Apr 2024 Report Abuse
	Waste of time Still waiting for cashback after more than 22 weeks despite expected payout being 13 weeks. Raised a support ticket but keep getting the same old excuses.
	wildwayner \| 15 Apr 2024 Report Abuse
	Never tracked and no response to the claim raised I got my broadband in March 2023, and its April 2024. Firstly, the cashback was not tracked, and its been a year since the claim has been raised and no luck on to that as well. Several nudges and effortless tries, but no cashback awarded.
	MadhavArora2110 \| 05 Apr 2024 Report Abuse
	Terrible Didn't track and been waiting for over 8 months for my claim
	Swahmad \| 04 Apr 2024 Report Abuse
	8 months & still waiting Purchased on 3 Aug 2023 & now 28 March 2024 still not received my £206 cashback. I've never had to wait this long for cashback from any other company, I thought I could trust this site as it had Top cashback in the title. However, I have read other reviews who have waited over 1year for their cashback. When I've been in touch with Customer Service they are unable to state as to how long I have to wait for the cash. Not impressed purely because I used the 'Topcashback Compare' site really feels like a kick in the teeth. A disappointed user, and I hope others will receive their cashback soon.
	Estelle121 \| 28 Mar 2024 Report Abuse
	Took14 months!!!! Using Topcashback compare my cashback from them was paid after about 15 months. ( Shell broadband)
	Malkbk1 \| 28 Mar 2024 Report Abuse
	Still waiting after a year Made a claim as the transaction never tracked in the first place back in Feb 2023, we're now in March 2024... Trusted this one more than others as it literally had Topcashback in it. Oh well.
	Jamibi \| 01 Mar 2024 Report Abuse
	Took months to get to payable and I have needed to raise several top cash Really not sure about this comparison i hope topcashbavk team can use u switch or other reliable comparison services
	Tonydhoyle \| 15 Feb 2024 Report Abuse
	Had to raise it with Ombudsman Services When I finally got a response from Topcashback that I was using another marketing channel which was absolutely not true, I had to raise it to Shell Energy which didn't help either and couldn't really confirm which marketing channel I was using. So I had to raise this issue to Ombudsman Services as a missold service/product and got a credit from SE at the end. I definitely do not recommend using TopCashback Compare Broadband as first of all it didn't track and secondly it's impossible to prove anything to them. Thirdly there was a big amount of cashback involved which made me buy more expensive package. And finally, for some strange reason all my big claims were declined this year even though I was using Topcashback for nearly 10 years which puts me off now purchasing anything through them.
	zhanna15 \| 16 Nov 2023 Report Abuse
	Not worth the hassle I would not recommend using, eight months since taking the VM package and all TCB have said is waiting for retailer, contacted VM and they have said to get in contact with the third party which is TCB. Still not resolved and should be receiving nearly £200 in cashback. 1 star!
	Spurs0891 \| 31 Oct 2023 Report Abuse
	12 Months and counting It's now been over 12 months since I raised a claim and it's still "Waiting on Retailer". Topcashback have not been helpful or providing any updates. With this I cannot recommend purchasing through topcashback compare at all.
	chattyuk \| 25 Oct 2023 Report Abuse
	COMPLETE WASTE OF TIME - Does NOT payout! The offer may look very attractive (you know what they say about being too good to be true) but actually is a COMPLETE WASTE OF TIME! They simply DO NOT PAY out!!!!! It just sits as pending FOREVER! And DON'T EXPECT ANY HELP at all from TopCashback as they COULD NOT CARE LESS! DO NOT USE TopCashback Compare - Use other comparison offers instead - they may not look as good, but this lot WILL NOT pay you, so you will end up with NO CASHBACK! I'd give ZERO STARS (0%) if possible, but TopCashback manipulate the stats by forcing you to give a minimum rating of 1 star (20%) even for merchants like TopCashback's own TopCashback Compare that DESERVE ZERO stars and ZERO %!!!
	TGM55 \| 15 Oct 2023 Report Abuse
	Sometimes tracks, sometimes doesn't Happy customer in 2022, dissatisfied customer in 2023 as I have a missing cashback claim sitting in non-confirmed hell that I fully expect will be rejected or just never resolved despite being 100% valid (Shell Broadband via TCB Compare). Non-paying merchants really should get banned from the cashback sites until they find some honesty. Will update if the cashback ever arrives.
	bredaquintiliani \| 06 Oct 2023 Report Abuse
	Shell broadband unpaid and untracked for nearly a year. Will not be using again, unpaid and untracked since Oct 2022. Missing ticket raised and still waiting for retailer. Really poor experience.
	ajamal27 \| 21 Sep 2023 Report Abuse
	joke I've been waiting for my cash back since 17 October 2022 and still not tracked even though I filed missing cash back claim .. Absolute joke!!!
	Grzegorz R \| 12 Sep 2023 Report Abuse
	11 months and counting Cashback didn't track so had to raise a ticket, been waiting 11 months and it still hasn't been paid. Been chasing it up and continually getting the same disappointing response that I have to wait.
	chattyuk \| 11 Sep 2023 Report Abuse
	No cashback Ordered in February. We are now in september... Cashback still sat at confirmed but not payable. Customer support is useless.
	Dobbythenerd \| 08 Sep 2023 Report Abuse
	6 months no tracking or payment 6 months since I used them for broadband cash back and still not tracked or any update on my missing claim ticket. All small transactions track no problem then when it's a special offer nothing tracks. Just avoid using them.
	TakeManies \| 28 Aug 2023 Report Abuse
	Not paid Still waiting as of 25th August 2023 from a purchase 1st March 2023. Estimate is 15 weeks which has long passed. Quick to track but never to pay, the usual story for TCB.
	drooler \| 25 Aug 2023 Report Abuse
	Still awaiting payout I suggest avoiding as it doesn’t appear to be paying out
	cxllxm \| 16 Aug 2023 Report Abuse

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