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Get up to 20% of your purchase back
when you shop with trainline
trainline Reviews
Reviews and experiences from TopCashback members who have shopped with trainline.
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trainline Reviews
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Bought a ticket for my daughter with trainline. She got to the station 20 minutes early and checked the platform at the station and on the trainline app and all was correct. Walked to the bottom of the platform where they did not have screens relying on the trainline information. As it happens, the platform was changed and trainline did not updated the information in the app, by the time she realised it was too late, with 2 minutes spare to get to the new platform she missed her train. I called trainline and they were very rude and unhelpful. The manager was too busy apparently doing paperwork to answer the phone and I was told to buy another ticket if I wanted my daughter home. Mavia, I believe it was the name given by the operator promised me a call back from the manager and refused to give me his name. Goes without saying that the call never happened. Don't waste your time booking with trainline, book directly with the train company, you are not saving nothig, if anything when comparing prices it is more expensive.
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| 15 Jul 2019
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Not very good, often transactions get cancelled even though done via topcashback and not via app! disgraceful
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Cathrin Westerwelle | 15 Jul 2019
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Really fast, confirms very fast
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Jaken1998 | 15 Jul 2019
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Perfectly fine experience. Decent amount of cashback on a train ticket.
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MJW1984 | 14 Jul 2019
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Excellent site to navigate through, I have used it for years now.
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Tommyfish | 14 Jul 2019
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They did not send money!
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Piotrek1817 | 13 Jul 2019
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Simple and easy to use, just click on the Trainline link and it takes you straight to their website and carry on as normal.
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Joanna0608 | 12 Jul 2019
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very straight forward and fast paying too
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mountown | 12 Jul 2019
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Cashback is paid straightaway. Shame it's not as much as the "admin fee" charged for booking online, but better tha nothing.
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MrPointy | 11 Jul 2019
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Good straight forward transaction and payment of cashback
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lovesliff | 10 Jul 2019
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Reliable and paid as promised
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lingmell | 10 Jul 2019
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all good, paid quickly
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PaulTedford | 10 Jul 2019
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Excellent, quick cashback.
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cristinalorelei | 09 Jul 2019
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nothing received for Rail card!
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1111111111111111111 | 08 Jul 2019
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Very Easy to deal with
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Alex Finch | 08 Jul 2019
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Not that good as I booked a trip from chesterfield to !one in a few days later I booked another two child tickets as my step children wanted to come. 160 pound total and then on the journey back we learnt that the two tickets i booked last using the link to the journey i had booked were for a later train. However they are child tickets so the ticket man voided our original journey and booked us all on the later train so we was say in at pancreas all day then the later train journey took lots longer like two hours longer. This was so down to computer mistakes with booking the wrong journey. However the worker at st pancreas didn't give a **** that we had five children waiting all day in strangers and didn't get the children home till nearly midnight. Then too ca s back have only paid the cashbac k based on another journey that cost 18 pounds. I spent 180 po u d's in total.
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Lisalouise1987 | 08 Jul 2019
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Got cash back on one fare but not the other...still good though.
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Mark Halliday | 08 Jul 2019
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