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Get up to £35.00 of your purchase back
when you shop with Tesco Mobile
Tesco Mobile Reviews
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Discover the best deals as Tesco Mobile offers their customers a wide variety of contracts. As well as flexible services, they also offer benefits such as capped contracts, which give you the ultimate control. This is especially evident with the Tesco Mobile reviews below you will see one member has said: the “best deals to be had are from the Tesco Mobile website,” while also describing their service as “reliable”. Others claim that the service is “fantastic value for money.” In addition, the customer service has been described as being “spot on” while it is “simple to sort any issues.” Their cashback process has been described as “quick” and “excellent service,” some members say they would recommend Tesco Mobile. Whilst others claim the company is “very easy to deal with”, when it comes to their cashback. Others saying the cashback was really “easy to earn” and they received “very quick payment, no problems”. Some users even describe themselves as “extremely impressed” with the cashback service.
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Tesco Mobile Reviews
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Took 18 months to make payable!!!!!
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GVJackson | 24 Aug 2019
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Took out a 12 month cotract with £12.62 cashback, but after 16 months still waiting, although confirmed, stil not payable. The contract ended 4 months ago! Customer support not very helpful in getting payout, just auto responses.
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David_Astridge | 18 Aug 2019
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Ordered 17th April, and took 3 months to be confirmed - still waiting for payable status
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BubbaStubbs | 30 Jul 2019
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Absolute rubbish - had to wait nearly a year, and even then had to get it paid out as a GWG from Top cashback
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kevman1981 | 19 Jul 2019
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Transaction made in March 2018, cashback confirmed, but still no payout...submitted a support ticket, but just an auto generated reply, so another support ticket raised.
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David_Astridge | 13 Jul 2019
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Sat on my claim for 13 months then said that it was too old look into. A total joke!
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mac4560 | 27 Apr 2019
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Unclear after taking two contracts why cashback was £0.00
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Hurly105 | 19 Feb 2019
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Disappointingly slow payment. Took 6 months. Only received following excellent customer service from Topcashback.
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kdavison1957 | 19 Jan 2019
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I have received no cashback when I should have although now I can't remember what it should have been (went through this sight in both March and April). I have one that says payed but the figure is £0 and another that still says pending. I am very disappointed as the deal was a very good one which is part of the reason I went with it.
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Mikala | 31 Oct 2018
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Cashback not confirmed until the end of the contract, in this case 18 months not 8 weeks as detailed
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CaelasTreats | 01 Mar 2018
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Dreadful. They clearly advertised a cashback payout of £30, however to date I have only received £4.69. I have submitted a missing cashback claim (in Dec 17) but to date despite several nudges to customer services this is still unresolved. I would be highly sceptical about any cashback assurances from Tesco mobile in the future.
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coomr | 20 Feb 2018
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Refused my claim for no good reason. I followed the rules exactly and purchased a qualifying product. I would have not used Tesco if I knew I would have not received cashback as promised, therefore I bought from them under false pretenses. Poor.
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spiralstatic53 | 15 Nov 2017
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cashback took 8 months to arrive
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jayne2 | 11 Aug 2017
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One of the slowest to pay out, almost 9 months ! I don't bother using Top cash back any more
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Lynn_j_132 | 11 Aug 2017
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Slowest Cashback ever - 10 months! TCB wasn't as helpful as I thought they'd be.
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hgigani | 03 Aug 2017
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It has taken nearly 9 months to receive cashback from this merchant
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Weste | 29 Jul 2017
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took nearly a year to become payable.
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sllerwill1990 | 22 Jul 2017
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xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Brambleburr | 20 Jul 2017
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been pending since January 2017 no help from topcashback or tesco mobile
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nelly2017 | 22 May 2017
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Tracked the wrong amount and when I queried it they declined my claim saying TopCashback wasn't the last referral to the merchants site.
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username_lyn2 | 11 May 2017
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Two contracts taken out, cashback of £25.50 per contract due (new pay monthly contracts). Only £17 started tracking (£17 wasn't an option anywhere on any of the contract options so no idea where that figure came from). After speaking to customer care was told that Tesco maintain Top Cashback weren't the first referrer, despite being exactly that. I used no voucher codes, no pop up windows etc. went straight to their site from TC and took out the contracts with them. Been told that even the £17 may not reach payable despite being confirmed. Terrible service from Tesco Mobile.
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sallysmith1973 | 02 May 2017
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Never paid out despite meeting eligibility criteria. They claimed that I returned the sim cards. That will be the one's the wife and I are currently using. I regularly have trouble with Tesco cashback and so wouldn't use again if cashback amount was swaying decision as they often decline.
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tafer2uk | 28 Oct 2016
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am still waiting for my cashback after nearly a year !!!
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Gray2205 | 02 Oct 2016
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No cashback received even though I took out a new pay monthly contract
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JaneHilsum | 17 Feb 2016
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