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Get up to £100.00 of your purchase back when you shop with Sky TV Join TopCashback Free
Get up to £100.00 of your purchase back
when you shop with Sky TV

Sky TV Reviews

“Unbelievable — amazing service and products bought, and the fastest cashback ever” is how one TopCashback member described their experience after choosing to write a Sky Broadband review. They are far from being alone in singing the retailer’s praises as you will find plenty of other positive remarks in the Sky Broadband reviews below.

Most of the praise is reserved for how quickly members received their cashback, with some of the feedback including “tracked fine and paid out earlier than expected”, “fast tracking and, unbelievably, paid within weeks of service going live”, “tracked quickly and was also paid much faster than suggested” and “I have never had a problem receiving any cashback from Sky — very prompt”. While there is some negative feedback regarding cashback, you will also find comments praising Sky for their products and customer service. Take a look below and you will see remarks such as “first class product and service” and “best broadband supplier”.

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Sky TV Reviews
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I clicked through topcash back and purchased my subscription in June 2013 and still I am yet to receive payment!!!!! It took until March for my earnings to be confirmed and then still it has not become payable. Im not sure who is it to blame, either sky or topcashback but i would have expected payment by now!! In future I may use other cashback sites with improved payment times!!!!
  | 22 Jul 2014 Report Abuse
 
Hi there, I can see that your claim was successfully resolved and a transaction applied to your account for this year, I do apologise that this has not yet progressed to payable but please be assured that is something that is being pursued by the merchants network. Hopefully the cashback for this comes through for you soon. Best wishes, TopCashback

TopCashback
 
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Purchased through topcashback on the 1st March 2014, status went payable on the 15 July 2014, cant complain as did not wait long for it to become payable. £100 tesco vouchers received after 2 weeks of installation plus £160 cash back, very happy.!!!
  | 16 Jul 2014 Report Abuse
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17 weeks and still waiting for cashback.had to threaten to leave sky to get the m&s voucher. all very strange indeed....
  billyfarr | 16 Jul 2014 Report Abuse
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TCB promised "6 months half-price Sky Fibre Unlimited Broadband without TV! Plus £100 M&S voucher!" I never got M&S voucher and Sky support said these offer were "not stackable", so if I got 6 months of 10£ discount I could not get M&S. I believe information on TCB was incorrect and confusing.
  yevgenym | 11 Jul 2014 Report Abuse
 
Hi there, If the vouchers were advertised then these should have been received via email form Sky alongside your cashback, it is stated within the merchants notes that 'All M&S Vouchers are supplied by Sky not TopCashback, and these will be sent via e-mail after activation of your Sky Package'. I would suggest contacting the merchant again regarding your voucher to see if they are able to advise further regarding this? We would be happy for you to contact ourselves on a support ticket though should this be unsuccessful for you. Kind regards, TopCashback

TopCashback
 
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I've been reading some of the comments on here moaning about having to wait for their cash back back to be made payable i've been waiting 18 weeks now for it but my reasoning is what have you got to complain about your getting free money at the end of it what more do you want
  | 10 Jul 2014 Report Abuse
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Absolutely shocking, 16 weeks and still nothing!!!!! Very poor
  Ravenw | 09 Jul 2014 Report Abuse
 
Hi there, I am sorry to see that this has not further progressed for you, as we are only able to provide estimates based on the merchants previous payout speeds, it can sometimes take longer for the cashback to come through than expected. Please let me assure you that as soon as the funds have been received, you will see your account updated to reflect this. Thank you for your continued patience. Kind regards, TopCashback

TopCashback
 
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As previous people have said, waited weeks and weeks for anything to show on my account. Put in a claim, waited weeks and weeks again only to be told that Sky cannot trace the transaction? yet I have a contract with them and they are able to trace direct debit details to take my subscription out each month!! Absolute con!! will be cancelling subscription as soon as I am out of contract. Not good service at all from a company as big as Sky. Do not bother taking a contract with them if the cashback is the thing that is making you choose them over another provider.
  Sal_111081 | 09 Jul 2014 Report Abuse
 
Hi there, I am sorry to hear that this has occurred for you, are you able to get back to our Claims Team via your claim thread with any further order references that you may have? We can then look into re-appealing this with the network for you. Many thanks, TopCashback

TopCashback
 
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Still waiting for my cashback to become confirmed it has now been 19 weeks. I wish I had used the other cashback site I am on as it is faster paying on there.
  taramorg23 | 09 Jul 2014 Report Abuse
 
Hi there, I can see that your transaction has progressed to payable for you, I do apologise that it took longer than estimated but I am happy to see that the cashback has now been received. Thank you for your patience whole this has progressed. Best wishes, TopCashback

TopCashback
 
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If you are thinking of joining sky for the very attractive cashback 'offered' then dont bother... waited a ridiculous amount of time and to be honest thinking of binning topcashback... No advice received from them. I use another cashback site which are far more helpful. Disappointed to say the least... (and my 8 mates who have just moved into a brand new estate will be using the other cashback site as our other friend was paid the cashback after 6 weeks from sky through the other website) Not a happy customer!
  rebeccahall1983 | 08 Jul 2014 Report Abuse
 
Hi there, I am sorry to see that your transaction has not gone on to further progress for you at this stage, sometimes it can take longer then we estimate for the cashback to come through as we are only able to provide estimates based on the merchants previous payout speeds. Please be assured that as soon as the cashback has been received, you will see your account updated right away to reflect this. Thank you for your continued patience. Kind regards, TopCashback

TopCashback
 
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Been waiting on the Sky Cashback for well over 18 weeks now! It tracked quickly and didn't take long to confirm, however the 18 week wait so far is very disappointing. If you are considering Sky because of the cash back offer - don't do it!
  elisa_14 | 08 Jul 2014 Report Abuse
 
Hi there, I am sorry that this is taking longer to come through than anticipated, this can occur from time to time as we are only able to provide estimates. Please be assured that as soon as the cashback comes through, you will see your account updated to reflect this. Thank you for your continued patience. Kind regards, TopCashback

TopCashback
 
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Stay clear from top cash back they lie and are awful they promise cash back that never comes! I signed up to sky nov 2013 it's not July 17 2014 and now £105 as promised! They blame sky but sky has confirmed account was set up via top cash back! Poor tcb
  pesh_mart | 07 Jul 2014 Report Abuse
 
Hi there, I am sorry to hear that your cashback has not yet become available for you, please be assured that our Customer Care department will do all they can to get this resolved for you as soon as possible and will do their best to get any expected cashback to you. Kind regards, TopCashback

TopCashback
 
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Sky are an absolute joke, I had sky installed expecting £155 cashback, I went through the order online but because I live in a flat I was told I couldn't progress further as I had to talk to someone so filled in my number on the contact form, they rang me back and arranged a date for installation, now they are refusing to pay cash back because my order wasn't completed online!!! Also they failed to tell me I wouldn't be able to record 2 programs as with living in a flat there is only one feed. Thieves!
  michellehopping | 07 Jul 2014 Report Abuse
 
Hi there, Unfortunately, it is stated within the terms on the merchants page that 'A customer is not eligible for cashback if they are using a communal dish'. I do apologise that on this occasion, we have not been able to assist with your cashback, I hope that any future transactions go on to be more successful for you, we are always happy to help should you have any questions at all. Best wishes, TopCashback

TopCashback
 
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Into the 18th week and still no cashback. s/b 13 weeks estimate?! all topcashback can say is that they are still waiting for sky and as soon as they cough up so will they & that it is still within the timeframe usually set. dont say 13 weeks then if its not going to be anywhere near that?!
  vickytoria5 | 07 Jul 2014 Report Abuse
 
Hi there, I can see that your transaction has now progressed to payable for you, I do apologise that this has taken longer than anticipated to progress. We do try to be as accurate with the estimates that we provide and whilst the majority of transactions are paid within this time, sometimes it can take longer for the cashback to come through which is why we ask members to allow 4-6 weeks after the estimate, for the cashback to be received. Thank you for your patience while this has progressed. Best wishes, TopCashback

TopCashback
 
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well past the date to pay me my cash back... still no help or support from top cash back.... looks like anyone thinking of joining sky through this website should avoid.. take a look at everyone else's experience and the poor customer service from topcash back in helping people resolve this issue.. i will keep posting and up dating each week on the out come of my experience and receiving my cash back.. if top cash back wont help us get our money then well inform others of what is happening and hope they go else where to save being miss sold any sky product off this website
  lexiesummer | 05 Jul 2014 Report Abuse
 
Hi there, I can see that your transaction has now progressed to payable for you and I do apologise that this has taken longer than we had hoped to come through. We do try to be as accurate with our estimates as we can but sometimes, it can take that bit longer for the cashback to be produced. Thank you for your patience while this has progressed. Best wishes, TopCashback

TopCashback
 
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Estimated 13 weeks ha that's a joke now into my 17th week and still waiting, can't knock TCB for this but I think the estimated payout should be longer than the stated 13 weeks
  roysta | 05 Jul 2014 Report Abuse
 
Hi there, I am sorry to see that this has not yet progressed to payable for you, sometimes it can take longer than we estimate as we are only able to base these estimates on the previous payout speed of the merchant. Please be assured that as soon as we receive the funds, you will see your account updated to reflect this. Thank you for your patience while your transaction progresses. Kind regards, TopCashback

TopCashback
 
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Tracked instantly, confirmed within 2 weeks, however it's now been 20 weeks and seems plenty of people are in the same boat. With nothing but the same message coming back form TCB. 13 weeks is obviously a big underestimate of payment time.
  gambogaz1 | 04 Jul 2014 Report Abuse
 
Hi there, I do apologise that this is taking longer to progress than we had hoped, we do try to be as accurate with our estimates as possible but sometimes, as we are only able to base the estimates on the merchants previous payout speeds, it can take longer for the cashback to come through. Please be assured that as soon as we receive the expected cashback, your account will be updated to reflect this. Thank you for your continued patience. Kind regards, TopCashback

TopCashback
 
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Bit more positive news my cashback has been confirmed took around 17 weeks
  Beckluke88 | 04 Jul 2014 Report Abuse
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15 weeks no cashback or voucher.only reason we signed up for it. Sky really need to sort this out.If not will cancel contract
  billyfarr | 03 Jul 2014 Report Abuse
 
Hi there, I do apologise that there has not been any further progression with your transaction, please be assured that as soon as the cashback comes through, this will be applied to your account and hopefully, we can get this to you as quickly as possible. Thank you for your continued patience. Kind regards, TopCashback

TopCashback
 
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Still waiting for cashback to become payable 4 months after installation. Hurry up Sky!
  taramorg23 | 02 Jul 2014 Report Abuse
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Brought 27th January - still no cashback. Submitted a Help ticket. TCB said it was only recently confirmed, can I wait a bit longer? So 6 weeks of confirmed status is recent is it?
  | 27 Jun 2014 Report Abuse
 
Hi there, I am sorry to hear that this has still not progressed for you, sometimes it can take longer for the cashback to be produced as we are only able to provide estimates based on the previous payout speed of the merchant. We would hope to see this come through for you soon and once received, you will see your account updated to reflect this. Thank you for your patience while this progresses. Kind regards, TopCashback

TopCashback
 
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IS TOP CASH BACK GOING TO DO SOMETHING ABOUT OUR MISSING CASHBACK FROM SKY OR JUST KEEP POSITING THE SAME MESSAGE...
  lexiesummer | 24 Jun 2014 Report Abuse
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Ordered on 17th May, installed 4th June. Great service from Sky, very pleased with product. £75 tesco voucher received on 20th June. Cashback showing as confirmed on 21st June. We shall see if it ever becomes payable. However, pleased with service, discounts on package and Tesco vouchers, will be even more chuffed if I do get the cashback as well. Will update later if it is ever received.
  | 23 Jun 2014 Report Abuse
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Purchased 6 th February still no cashback!!!
  Beckluke88 | 23 Jun 2014 Report Abuse
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19 weeks today since I placed my order and cashback still not paid despite estimated payable speed of 13 weeks. 6 weeks past that date and still waiting :/ No emails, no updates, no help in Help section apart from being told to wait. Not cool.
  avagreen | 21 Jun 2014 Report Abuse
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Same here, purchased in Feb, still waiting for cashback. This is the longest cashback I have ever waited!
  icerabbit | 20 Jun 2014 Report Abuse
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