Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed, or not be signed in.
Thank you, abuse has been reported against this item and brought to our attention.
Get up to 1.05% of your purchase back
when you shop with Ocado
Ocado Reviews
Reviews and experiences from TopCashback members who have shopped with Ocado.
Log in to review
|
Ocado Reviews
|
|
|
Sort the reviews in date order and a worrying trend emerges. Every recent reviewer has experienced major problems with cash back not being paid/withdrawn. One would hope Ocado monitors the feedback on here...
|
|
| |
jtbug | 07 Dec 2012
Report Abuse
|
|
|
My order on the 28th October for £140.59 and still no cash back! it is showing that I have been to Ocado but nil in the amount. So unfair as this was my first order. I won't be coming back for more. Cashback were supposed to be looking inot it too but I have heard nothing.
|
|
| |
| 05 Dec 2012
Report Abuse
|
|
|
The promised £8.08 cashback tracked quickly. Had been really impressed until merchant elected to decline cashback a few days later. From reading these reviews it would seem I'm not alone. I've lodged my Missing Cashback Claim. Not at all happy. Ocado won't be getting any more of my custom until this is resolved...
|
|
| |
jtbug | 04 Dec 2012
Report Abuse
|
|
|
Tracked quickly, but then withdrew the payment within a couple of weeks. Don't know why. As a new customer I expected the cashback advetised (£8.10). Have lodged a claim. They keep sending emails with further offers. Will NOT be using them again!
|
|
| |
JROSH56 | 18 Nov 2012
Report Abuse
|
|
|
Rubbish, my cash back won't track despite using an approved code as others have on here. Won't be back.
|
|
| |
katyj10 | 16 Oct 2012
Report Abuse
|
|
|
Tracked quickly and then declined quickly. Unable to lodge a claim as cannot provide the details Top Cashback needs. Very disappointed.
|
|
| |
irezumi_muzan | 08 Oct 2012
Report Abuse
|
|
|
First time customer cashback received very quickly
|
|
| |
Twirlydoughnut | 02 Oct 2012
Report Abuse
|
|
|
Ocado is great. So easy to use, great value and with a really wide range of produce (some of it particularly interesting and unusual - not just the normal stuff you find in the supermarket). I shall certainly continue to shop with the retailer.
|
|
| |
Big_Ben_28 | 23 Sep 2012
Report Abuse
|
|
|
not happy with ocado,very poor customer service, not paid cash back, never go back to ocado, and never recommended anybady
|
|
| |
matt25 | 07 Aug 2012
Report Abuse
|
|
|
Almost a year now since I first used Ocado and still have not received my cashback.
|
|
| |
SillyTurkey | 27 Jul 2012
Report Abuse
|
|
|
Tracked super fast for cashback and could use a secial offer as well, so really great value, and delivery was on time and well packed. Great service!
|
|
| |
JoAnnH | 19 Jul 2012
Report Abuse
|
|
|
due £7.50 and wouldn't pay stated wrong code used but no code was necessary. rubbish, don't expect them to pay
|
|
| |
Cshsas | 19 Jul 2012
Report Abuse
|
|
|
I was a new customer last Novenber and expected £7.50 cashback. Ocado have now declined the cashback stating I used an invalid discount code. The code I used was valid !!
|
|
| |
xxxraichxxx | 19 Jul 2012
Report Abuse
|
|
|
Very disappointing, originally tacked at promotional rate of £6 but then changed to £0 for no apparent reason. I'm surprised at Ocado - normally I'd rate their service butu don't use for cashback, it doesn't work.
|
|
| |
HayleyDB | 19 Jun 2012
Report Abuse
|
|
|
No cashback, even though I qualified as a first-time customer, no information given as to why they wouldn't award cashback, products over-priced, only positive about them is the nice friendly delivery driver! Won't be using again...EVER!
|
|
| |
isabelleevangeline | 13 Jun 2012
Report Abuse
|
|
|
Terrible - after initial tracking cashback went to 0, for no apparent reason. Had to submit missing cashback claim. Will not use again.
|
|
| |
ajkitteh | 11 Jun 2012
Report Abuse
|
|
|
Rubbish! It took 2 months to confirm and the amount tracked is zero.
|
|
| |
cmlb2008 | 08 May 2012
Report Abuse
|
|
|
made my first purchase from Ocado last November, tracked at £0.00 . Submitted claim but still waiting 6 months later
|
|
| |
xxxraichxxx | 08 May 2012
Report Abuse
|
|
|
Wow! Cashback tracked within 3 hours!!!
Easy to use website for ordering and fantastic variety of delivery times!
Overall, very pleased :)
|
|
| |
| 23 Apr 2012
Report Abuse
|
|
|
Cashback tracked quickly, customer service somewhat lacking in my opinion
|
|
| |
dabbit | 20 Apr 2012
Report Abuse
|
|
|
Ocado declined cashback probably because i used a money coupon but that was not indicated so they should have paid very poor.
|
|
| |
Bigcol3572 | 06 Mar 2012
Report Abuse
|
|
|
still waiting for the cashback from September. No attempts by ocado to come up with the cashback.
|
|
| |
mat_white | 06 Mar 2012
Report Abuse
|
|
|
Cashback amount was declined by Ocado without any reason. Very disappointing. Will not use again.
|
|
| |
notahappybunny | 06 Mar 2012
Report Abuse
|
|
|
Cashback showed within a few hours then after deliverd went to £0.00
They don't pay you the cashback.So as they are dishonest i will not use again.
|
|
| |
vr6man | 14 Feb 2012
Report Abuse
|
ENTER
