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Get up to 3.15% of your purchase back when you shop with Ocado Join TopCashback Free
Get up to 3.15% of your purchase back
when you shop with Ocado

Ocado Reviews

Reviews and experiences from TopCashback members who have shopped with Ocado. Log in to review
Ocado Reviews
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Wow! Cashback tracked within 3 hours!!! Easy to use website for ordering and fantastic variety of delivery times! Overall, very pleased :)
  | 23 Apr 2012 Report Abuse
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Cashback tracked quickly, customer service somewhat lacking in my opinion
  dabbit | 20 Apr 2012 Report Abuse
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Ocado declined cashback probably because i used a money coupon but that was not indicated so they should have paid very poor.
  Bigcol3572 | 06 Mar 2012 Report Abuse
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still waiting for the cashback from September. No attempts by ocado to come up with the cashback.
  mat_white | 06 Mar 2012 Report Abuse
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Cashback amount was declined by Ocado without any reason. Very disappointing. Will not use again.
  notahappybunny | 06 Mar 2012 Report Abuse
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Cashback showed within a few hours then after deliverd went to £0.00 They don't pay you the cashback.So as they are dishonest i will not use again.
  vr6man | 14 Feb 2012 Report Abuse
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still waiting for cashback - tracked as zero and chased numerous times but no reply. avoid
  tillygirl | 08 Feb 2012 Report Abuse
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they made an excuse that they couldnt link the transaction directly to TCB as they dont want to pay, they have done it with few of my friends too though we all linked to Ocado site straight from TCB. they are just not good enough to honour their cash back deal. i wont shop with them online any more..
  | 06 Feb 2012 Report Abuse
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Excellent service and good quality products - at compettive prices
  db65 | 05 Feb 2012 Report Abuse
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Never have items missing or substituted unlike other large grocery stores who deliver.
  | 04 Feb 2012 Report Abuse
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cash back not paid due to using a £20 off voucher on a £40 shop, I would presume this is why the cash-back did not pay out :(
  Mr_bubble | 24 Jan 2012 Report Abuse
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Tracked within the hour of order and delivered before time.Very Good
  farnsbarns | 24 Jan 2012 Report Abuse
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Great service. Would use again. Cashback came through too! Good stuff!
  | 29 Dec 2011 Report Abuse
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Never used Ocado before - excellent service Then cash back change from £7.72 to payable £0.00 Awaiting to hear from TCB. BE AWARE you may not get any cash back from this site!!
  Grumpy_old_women | 07 Dec 2011 Report Abuse
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Tracked quickly, goods delivered on time, excellent I thought. Cash back first shown as £7.72 then changed to £0.00. Still waiting to find out why!!
  Grumpy_old_women | 01 Dec 2011 Report Abuse
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Bought, paid (didnt use any codes), tracked... Nothing. Not paying out. Avoid.
  Silhouette | 01 Dec 2011 Report Abuse
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ABSOLUTELY FANTASTIC!!!!! This my first online grocery shopping, the code is amazing(50 off 80 and even better.. plus 7.73 cashback!!!!), the food is great, delivery is on time and ...I love the delivery guy..lol..so handsome!! must recommend it to everyone!
  | 20 Nov 2011 Report Abuse
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Tracked quickly but at £0, and it refused to let me use the new customer offer of £20 off a £80 or more shop, so fairly disappointing really. TCB have failed to follow up.
  naboothatswho | 16 Nov 2011 Report Abuse
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Tracked quickly, good service and delivery from them and would use again
  Koochie | 14 Nov 2011 Report Abuse
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they are very slow at paying cash back, but quality of products and delivery of shopping was very good
  | 08 Nov 2011 Report Abuse
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Never used Ocado before - excellent service and a superb deal to get me started.
  | 27 Oct 2011 Report Abuse
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Used £20 voucher code advertised on Ocado site - it had expired. Complained, got told "as a gesture we'll give you a £15 one". Arrived 15 minutes late, wanted to explain receipt in great detail - despite my saying he'd already made me late. Badly packed (heavy stuff on top of crisps, cleaning products in with food). Lots of advertising in bags, lots of spam and phone calls.
  JayWalker | 27 Oct 2011 Report Abuse
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Spent the required amount and more. Cashback appeared, goods delivered and cashback disappered. Have put in a missing claim to find out what happened.
  126marmy47 | 25 Oct 2011 Report Abuse
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Update - cashback that went to 0 on 4-7-11 now traced and paid after missing cashback claim submitted.
  Ridgehead | 25 Oct 2011 Report Abuse
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Excellent service by Ocado, everything explained by the delivery driver and you get a brilliant itemised list of what you have ordered. Everything is delivered in colour coded bags to help you when putting the shopping away and they list fresh items in "use by" date order to help you plan your meals throughout the week. Fantastic!
  | 14 Oct 2011 Report Abuse
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