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Get up to 18% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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Doesn't track
I love marks and spencers but I can never get my purchases to track
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Jocb43 | 01 Jun 2023
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nice clothes and sale prices very good
sizes of clothes do vary it would be nice if they did some shorter summer skirts for the more mature person
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Member951471561632 | 30 May 2023
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reasonable payout time
reasonable payout time
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donkeys1 | 30 May 2023
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Tracked and paid
Tracked and paid without incident.
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tbiondi | 24 May 2023
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NOT QUICK BUT DOES PAY OUT
IF YOU ORDER REGULARLY FROM M&S YOU NEED TO KEEP GOOD TRACK OF ITEMS AS SOME SLIP THROUGH THE NET: ALSO IF YOU RETURN PART OF THE ORDER IT TAKES LONG TO GO TO PAYABLE.
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Jotopcashmark | 24 May 2023
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Nice bit of extra discount well worth the effort.
Nice extra discount for item was to purchase anyway.
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SwindonMan | 23 May 2023
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Cashback has not been showing up for M&S purchases
I buy quite a lot from M&S but the last three purchases have actually not shown up on my dashboard (I've submitted a 'lost' cashback for each which TopCashBack is dealing with. I've just bought something else today - be interesting to see if this purchase actually shows up in my 'earnings'. I have no idea why there's suddenly been a problem since March, but I would like it sorted out please. Thanks. Saira
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Saira Holmes | 20 May 2023
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Poor rewards for regular existing customers
The rate for regular customers is much lower than the rate for new customers and quite often, during recent online shopping, my visits haven’t even been recorded. I also find them slow to pay out. Poor service from such a large company.
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JulesAylett | 20 May 2023
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Easy to order
It is easy to order from M and S. cashback is good, although there is a long wait for it.
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Barlaston2710 | 14 May 2023
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Cashback doesn't track
M&S is a really poor experience, have had cashback refused in the past for purchases that have gone through Top Cashback and lately my purchases aren't even tracking at all. For the small amount of cashback offered, would be better off searching for an instant discount code from another source.
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SassieC | 05 May 2023
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Easy to deal with, do what they say
Easy to get cashback by logging in through Top Cashback, leads to easy to use website, excellent.
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ShropshireLad01_ | 02 May 2023
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Never Recorded cashback
I have used M and S flowers through topcash 5 times this year so far and every time i have had to raise a claim, it never records.
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Jimbob6723 | 23 Apr 2023
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Stop tracking
The last 4 orders I have put in, haven't tracked, never had this problem before and don't have it with any other retailer. Not sure why. Very frustrating having to put manual claims in all the time.
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rachel490 | 19 Apr 2023
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Cash back not received
Twice ordered flowers through cash back and nothing acknowledged on topcashback
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Klister | 14 Apr 2023
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THINGS
ok, always satisfied
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CaroleM54 | 11 Apr 2023
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Slow
You have to wait ages for a payout.. and then it's not a great amount
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Jellie2602 | 07 Apr 2023
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Great service and quick delivery to store new system for click and collect
great service very efficient new click and collect service which is quick and easy to use
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georgeo5 | 28 Mar 2023
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Take for ever to pay out
I spend a fortune in this shop but they are really mean when it comes to paying back my cashbackj
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cazzie1951 | 17 Mar 2023
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slow
very slow to process - takes months
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aphrodite1 | 16 Mar 2023
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Poor % & Ages to Payout!
The cashback percentage on purchases is extremely poor, and on top of it, they take forever to payout the pennies you earn! For a respected retailer such as M&S, it's very poor!
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CTB254 | 15 Mar 2023
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Review
Good quick response, found what I needed.
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Juliem60 | 13 Mar 2023
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Always tracks for wrong amount
Tracks reliably and quickly BUT, and it's a big but, invariably at the wrong amount. I only use the M&S site for buying wine, which should pay 6.8% cashback. I have made four purchases and every one has tracked at 0.85% - the "general" cashback rate rather than the one for wine. That's a big difference. I have submitted claims for the transactions but no resolution some mionths down the line.
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Chris_O | 07 Mar 2023
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Service delivered as advised on the website...
.... always a pleasure with M&S.
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TheAnge45 | 07 Mar 2023
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Appalling...didn't pay up. Falsely claimed that not the last channel. Complete lie. I've been on TCB for years and know the right way to receive cashback on genuine transaction. Shame on M&S
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cripley1 | 08 Feb 2023
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