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Get up to 18% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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Cashback not showing
I've purchased quite a few items mid January from M&S and all of a sudden the cashback isn't showing up but it's also on other companies as well not just M&S even though it's not their fault Topcashback are taking so long just to investigate it & plus on one purchase I was supposed to have a £2 bonus but surprise, surprise that also hasn't shown up on my account.
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iIzZheMatt | 30 Jan 2024
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No Cashback Tracking
Recently bought three items on separate occasions. Cashback did not track automatically on any occasion, had to enter it manually, is this a ploy to extend there non payment times?
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Colste15 | 19 Jan 2024
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Never seems to be automatic
Never a problem, logging a case has always resulted in cashback, but it would be nice for it to happen automatically like purchases from other companies. Having to remember to wait a week and put a request in is a bind.
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Y0da | 10 Jan 2024
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Never tracks
I always have to lodge a claim, you just paid me one after waiting a long time and now I have 2 more claims. The £31 pound one needs to be deleted as I returned goods
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cornnette | 19 Dec 2023
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nice clothes and sale prices very good
very easy just place your order and topcashback does the rest
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Member951471561632 | 03 Dec 2023
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Good product and service
All products are good quality and very fashionable for all ages
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Perkypauline55 | 28 Nov 2023
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All good
Cashback tracked and payable within a couple of months.
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Rikster | 23 Nov 2023
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Failed cashback
Cash back was declined on a genuine purchase before goods were even collected for no apparent reason.
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Buzzard16 | 15 Nov 2023
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Rarely Tracks
On purchases i have made it rarely tracks. When i contacted tcb customers service it shows you made the purchase but gets rejected by merchant for unclear reasons. I would not waste your time.
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Gottabedave | 11 Nov 2023
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Lovely item
Very quick delivery lovely product very pleased with item would recommend
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jancritch | 07 Nov 2023
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Do not trust cashback, not always tracked
Cashback not always track even though visit to site it recorded. Does not seem very reliable
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mrsmalelly | 07 Nov 2023
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Cashback amount was reduced from the advertised rate
Cashback gained from purchase of flowers
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garybrown19 | 06 Nov 2023
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Good, easy cashback
Had to get some support from TCB but they were very efficient and helpful
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MeganHollyCollins | 06 Nov 2023
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Misleading
I have on more than one occasion made a purchase from M & S through Topcashback but there is no sign of any cashback. There does not seem to be a valid reason for this.
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Jean24601 | 27 Oct 2023
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Never tracks cashback always have to open a ticket
This website never tracks cashback
I always have to submit a miss cashback claim ,this is time consuming
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Diamondsylv | 24 Oct 2023
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Poor
Hasn't tracked the last three purchases so had to raise missing claims, not good.
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SaintEx | 22 Oct 2023
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Appalling!
Time to payout is appalling, rate is very low, and half the transactions don't track. It's far less hassle not to use TopCashback for M&S! I do love M&S though, just not this experience.
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CTB254 | 13 Oct 2023
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reasonable payout time
great products and reasonable payout time
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donkeys1 | 05 Sep 2023
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M&S cash back
M&S doesn’t give cash back straight away . You always have to submit a form to get cash back which is very frustrating
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bluejazz | 12 Aug 2023
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Good service
No problem good cash back
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Benghazic | 24 Jul 2023
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pay 0 cashback
spent £200 for 6% cashback got nothing 0.00
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robs333 | 05 Jul 2023
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Very slow response
Had to put missing claim against m&s. Very slow to respond and issue cashback. Be aware!
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Pknapper | 19 Jun 2023
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M&S have always paid promptly with no problems
M&S have always paid promptly with no problems
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billmull | 06 Jun 2023
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M&S has failed to track for 8 months
As a regular shopper through Topcashback this retailer has failed to track for past 8 months and unable to contact Topcashback directly to resolve issue. You are directed through online portal of having to lodge an individual claim only with no facility to add a general comment regarding multiple claims not tracking.
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giuliano | 02 Jun 2023
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