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Get up to 18% of your purchase back when you shop with Marks & Spencer Join TopCashback Free
Get up to 18% of your purchase back
when you shop with Marks & Spencer

Marks & Spencer Reviews

Reviews and experiences from TopCashback members who have shopped with Marks & Spencer. Log in to review
Marks & Spencer Reviews
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Review
Good quick response, found what I needed.
  Juliem60 | 13 Mar 2023 Report Abuse
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Always tracks for wrong amount
Tracks reliably and quickly BUT, and it's a big but, invariably at the wrong amount. I only use the M&S site for buying wine, which should pay 6.8% cashback. I have made four purchases and every one has tracked at 0.85% - the "general" cashback rate rather than the one for wine. That's a big difference. I have submitted claims for the transactions but no resolution some mionths down the line.
  Chris_O | 07 Mar 2023 Report Abuse
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Service delivered as advised on the website...
.... always a pleasure with M&S.
  TheAnge45 | 07 Mar 2023 Report Abuse
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no
through web page
  ada1 | 24 Feb 2023 Report Abuse
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Appalling...didn't pay up. Falsely claimed that not the last channel. Complete lie. I've been on TCB for years and know the right way to receive cashback on genuine transaction. Shame on M&S
  cripley1 | 08 Feb 2023 Report Abuse
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reasonable pay out time
  jsd1364 | 28 Jan 2023 Report Abuse
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Very good. Never any problems.
  Theadmiral28 | 13 Jan 2023 Report Abuse
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Still wait a long time for what is really a small % of cash back
  Jules 61 | 13 Jan 2023 Report Abuse
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Nothing wrong with the product or service but the cashback is problematic. I have placed two orders for wine - nothing else in the order) - which should have paid 10.2% (new customer) / 6.8% (existing customer) for "food,flowers & alcohol". Both tracked at the 0.85% rate, which is supposed to be for "Clothing, home & beauty". So, It's tracked at £1.86 cashback rather than the £18.13 I should be getting - a big difference. Claims submitted for both purchases - let's see if they increase the cashback to the correct amount.
  Chris_O | 05 Jan 2023 Report Abuse
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slow to pay
  Norman13 | 04 Jan 2023 Report Abuse
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Unnecessary daly in actually paying out! I'm still waiting 4 months later!
  Queen Boss | 02 Jan 2023 Report Abuse
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Satisfactory
  plop | 24 Dec 2022 Report Abuse
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Rarely tracks and claims are always declined
  Weggie | 23 Dec 2022 Report Abuse
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Always late and poor tracking
  Irene152 | 10 Dec 2022 Report Abuse
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Excellent pay back time. Good service
  charlie208 | 08 Dec 2022 Report Abuse
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Quick payment.
  geelec | 03 Dec 2022 Report Abuse
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Very easy to earn cashback
  Laurieston | 03 Dec 2022 Report Abuse
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Very bad experience with M&S cashback. Most of the times I have to claim cashback back and most of the times it is declined.
  AnnaGolo | 30 Nov 2022 Report Abuse
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5* quality product clothing in all parts of store and online
  Perkypauline55 | 30 Nov 2022 Report Abuse
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cashback was straight forward, ordering on line and collection in store
  Sjl164 | 30 Nov 2022 Report Abuse
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Only 3 star applied as we didn't receive the full cashback as per the M&S topcashback offer and it took over 4 months after having to chase it up. It was a straightforward as order was for consumables so cashback should have been paid within 2-4 weeks maximum.
  NHV_Mistry | 28 Nov 2022 Report Abuse
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Excellent service
  richychan | 26 Nov 2022 Report Abuse
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Often does not track correctly, especially the wines. It then takes too long to correct, leaving me wondering if I should have just used my other vouchers for the goods and not gone through TCB at all.
  heather2302 | 22 Nov 2022 Report Abuse
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Cashback declined
  Wizadora87 | 21 Nov 2022 Report Abuse
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thank you, it is nice
  Sameh Elhaddad | 20 Nov 2022 Report Abuse
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