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Get up to £50.00 of your purchase back when you shop with EDF Residential & EV Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF Residential & EV

EDF Residential & EV Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Residential & EV Reviews
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Happy with EDF
Got cashback easily by switching to EDF.
  12thfloor | 14 Aug 2025 Report Abuse
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very slow to pay cashback
slow payment but good service
  parry1956 | 13 Aug 2025 Report Abuse
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Don't waste time clicking through.
The £50 tracked at £20. The £20 was declined with no reason given to the support team when they questioned it. Unfortunately, it took so long to track that I have to live with the fixed-rate contract unless I pay to leave. Win-Win if you're EDF :(
  Ozzig | 11 Aug 2025 Report Abuse
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Declined??
I switched as per the advertised deal and have seen today that they declined the £50 two days prior to them taking over our energy supply. Seems like a con
  sboswell1980 | 27 Jul 2025 Report Abuse
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EDF Topcashback is a scam
Switched to EDF for £75 cash back deal 2 months ago, then the cashback got declined this week. What a surprise!
  clxumh | 19 Jul 2025 Report Abuse
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Good result
EDF cashback straightforward once available to pay out date. Thanks
  Hi A | 11 Jul 2025 Report Abuse
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Dishonest merchant
Cashback declined. Dishonest merchant. Should be banned. Avoid
  akahar91 | 02 Jul 2025 Report Abuse
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Declined Cash Back
On TopCashback they are still advertising up to £50 cashback with EDF if you sign up to a dual fuel deal. This is not true as they decline to fund the payment after you have renewed your contract so you have to query same. Seems like a scam to me.
  Druid_Getafix | 01 Jul 2025 Report Abuse
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EDF is being dishonest
I didn't trust them but the deal made sense, and it's worked out for other TopCashBack offers. I checked the terms of the offer very carefully, making PDFs of the page on TCB, the click through and the final contract - all time stamped. I explicitly made sure cookies were enabled and made the purchase immediately, following all advice and instructions to avoid having to submit a missing claim. I only went with EDF because of this offer, yet they declined it so it feels like a scam - £50 is a lot of money to mislead customers over so I will escalate it if they try to claim I somehow did not do something when I definitely did!
  dbeecroft | 06 Jun 2025 Report Abuse
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Great
Signed up mid way through February and payable at the beginning of June. Took a bit of time but paid out. Easy to sighn up.
  Blackburn152 | 04 Jun 2025 Report Abuse
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Worked a treat
Ordered Jan 15 2025. Tracked immediately. Confirmed at day 105. Paid at day 122. £50 on a deal I wanted anyway. What's not to like.
  silvershopper2 | 21 May 2025 Report Abuse
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Finally got my cashback!
Appreciate it states estimated payable 14 weeks, got my £80 at week 23 but I never bank on getting cashback and always bear in mind, 'cashback is never guaranteed'.
  Harryabc | 18 May 2025 Report Abuse
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Did not track
Browser cookies and cache cleared in advance, clicked through from Topcashback (didn’t go via search engine, price comparison, or direct to EDF site), landed on a EDF ‘Topcashback page’ to start quote, completes purchase immediately — DONE EVERYTHING CORRECTLY, but energy switch DID NOT TRACK. Poor merchant with lots of bad reviews, so should be removed from Topcashback until they improve their tracking performance and honour genuine transactions and claims.
  riand0 | 16 Apr 2025 Report Abuse
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Eventually coughed up.
No problem with being tracked 1st one rejected and raised claim eventually paid out on both switches made
  rafehallifax | 02 Apr 2025 Report Abuse
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Cashback not tracked
Clicked through topcashback to edf energy but cashback is not tracked. Raised it to topcashback and still waiting for result
  parul1412 | 31 Mar 2025 Report Abuse
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It seems impossible to purchase eDF services through TopCashback
I tried to purchase EDF services through the TopCashback website, but the EDF webpage did not allow me to complete the purchase successfully. It instructed me to call EDF directly. When I called EDF, they informed me that I needed to register my address over the phone before I could purchase their services. I then asked whether I would still be eligible for the £50 cashback from TopCashback if I purchased the service over the phone, and they said no. I further inquired whether I could return to TopCashback to complete the purchase after registering my address over the phone, but they hung up on me. This happened twice, making me feel that this is a scam, as it seems impossible to purchase EDF services through TopCashback.
  GORDON2025 | 13 Mar 2025 Report Abuse
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Slowest company to payout.
4 months later and still stuck on confirmed but no payout. Be prepared for the long wait.
  SpongeBobGarry | 10 Mar 2025 Report Abuse
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Very slow payout but got there in the end.
Clicked and waited and waited. Not quite sure why it should take 7 months to receive cashback, but process was straightforward - purchased, tracked, waited, received cashback.
  CO102BE | 01 Mar 2025 Report Abuse
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Was confirmed but had to wait ages for pay out
Showed cash back immediately but had to wait ages to be confirmed then ages for payout but got it eventually
  billy_tours | 01 Mar 2025 Report Abuse
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Slow slow slow
It took over 5 months to get my cash back. I'm not impressed.
  peterwadham | 01 Mar 2025 Report Abuse
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Payment of cashback really slow
I waited 26 weeks for my cashback which should have paid in 14 weeks ended up contacting Top Cashback and because it had been confirmed for ages they paid it.
  Truckerted | 24 Feb 2025 Report Abuse
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Cash back Process Takes far too long
Lodged cash back in Aug 24 with estimated payable 14 weeks. December 24 cash back was confirmed. Nearly end of Feb 25 and still not payable. Pull your finger out EDF!
  petepennington | 20 Feb 2025 Report Abuse
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Still Waiting - 6 months+
I am not impressed at all, with EDF and this scheme, about 14 weeks wait on average , and yet 6 months+ (8/2/25) still waiting, ( and theer are others waiting this long too) I know stupidly I swopped supplier counting on the £50 to make it a better deal, but at this rate I will probably have left EDF before I get this cashback, if I get it ?
  SARBOS | 08 Feb 2025 Report Abuse
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Extremely slow payouts
Ordered on 30th July 2024, as of 29/01/2025 still haven't received payment
  ollyloosemore | 29 Jan 2025 Report Abuse
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Got cashback after a few months
I did get cashback after a few months £60 EDF are a good supplier but make sure you have a smart meter installed to keep eye on your usage I have done this again and waiting for £60 cashback
  DAZS69 | 22 Jan 2025 Report Abuse
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