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Get up to £315.00 of your purchase back
when you shop with EDF

EDF Reviews

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While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
	difficult to contact with them about cashback
	ewelinasta \| 15 Jun 2018 Report Abuse
	Just over the estimated time scale - which was already quite long. Also didn't track, had to do a missing claim but all ok now, awaiting payout BACS!
	amorris_89 \| 23 Apr 2018 Report Abuse
	confirmed as zero, raised a claim with topcashbach who sorted it, ta
	helloitsme \| 06 Oct 2011 Report Abuse
	The cashback I received from this merchant was part of the reason for taking up the offer (80GBP). There were a number of issues with receiving this Cashback partly because EDF didn't recognise the reference numbers they themselves gave me. However, TCB were persistent in submitting and resubmitting my claim to the Merchant and eventually I've been credited. I've just noticed the claim status is now "PAYABLE" so after a LOOOONG time coming it's finally completed. Thanks goes out to TCB for their assistance with this one!!
	TLB_UK \| 06 Sep 2011 Report Abuse
	Tracked within 30 minutes of order...excellent.
	mambot \| 22 Aug 2011 Report Abuse
	Easy transfer process from previous supplier - only had to take meter readings. More updates on progress of transfer would have been useful.
	xrise \| 04 Aug 2011 Report Abuse
	quick
	pmcglory \| 01 Aug 2011 Report Abuse
	Although EDF's cashback is a bit on the low side, I am still of the opinion that TopCashBack is still the leader - as far as cashbacks are concerned.
	Lippocikarang \| 14 Jul 2011 Report Abuse
	Signed up at end of November and got the higher rate of £80 cashback plus £100 credited to bills by EDF. Gas and electricity switched over from old supplier at the beginning of January, but oddly not on the same day, more like a couple of weeks apart. Cashback is now payable, so very happy with cashback experience. Having a bit of trouble though with EDF customer service and their online account system. Information about last meter readings etc is not complete, it still says they're waiting for my opening gas read, even though I've given it to them several times, and the direct debit hasn't been set up correctly. However, these are all EDF issues rather than cashback, and hopefully they should be sorted out soon. Is just a big contrast to my previous supplier, Scottish Power, where all info was readily available, they replied to any queries within 24 hours and problems were sorted quickly and efficiently.
	hazysunshine \| 22 Mar 2011 Report Abuse
	Got £80 cashback and it's payable today after a few months wait. I also received £100 credit for the energy as well. However, there were numerous billing errors on my first bill. It was easy to sort it out over the phone.
	gidoto01 \| 17 Mar 2011 Report Abuse
	very generous
	\| 21 Feb 2011 Report Abuse
	EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had. Overall I would recommend them as an energy supplier
	claire_137 \| 07 Feb 2011 Report Abuse
	All nice and fast as got monies 1 month before initial payment!!!
	SylwesterN \| 06 Feb 2011 Report Abuse
	Excellent - despite feedback read beforehand, EDF DID pay cashback on time as promised. Thank you:)
	deedee25 \| 04 Feb 2011 Report Abuse
	I have been kept up to date all through the transfer process and when a DD needed changing it was one call...simples. Very Good Customer service so far.
	bqayum \| 28 Jan 2011 Report Abuse
	Tracked with no problems. Very happy
	beverik \| 28 Jan 2011 Report Abuse
	Very quick at showing cashback and quickly moved to confirmed
	browneyes \| 21 Jan 2011 Report Abuse
	smooth transition from my previous supplier kept me informed at every stage
	cmasefield \| 16 Jan 2011 Report Abuse
	Cashback took a little while to clear - no problems with tracking though. Also extra £50 welcome bonus appeared on first bill, so very pleased. Didn't have to chase - £100 and better prices - very happy.
	HELENBAKER \| 11 Jan 2011 Report Abuse
	£80 cashback + £100 bonus + price freeze guarantee. Tracked on the next day, now waiting for the switch to complete. That's a deal.
	bonjan \| 12 Dec 2010 Report Abuse
	Tracked fast, but of course have to wait for the qualifying period. All seems good so far?
	Toshieboy \| 10 Dec 2010 Report Abuse
	Still waiting for the money to be payable, but tracked quickly - am looking forward to my money now!
	pandgmummy \| 28 Nov 2010 Report Abuse
	I have moved to EDF Energy from Scottish Power. Dual fuel cashback of £81.60 from TopCashBack and £100.00 from EDF Energy which is added to the account in the first three month. You have to run your account via the Internet. No problems with EDF Energy and they assist if required.
	\| 18 Nov 2010 Report Abuse
	had initial problems with tracking c/back. ( not the fault of top c/back) But every thing turned out ok in the end
	shacka \| 27 Jul 2010 Report Abuse
	tracked quickly , confirmed quickley , just waiting for it to go payable, no problems with the change over will have to c what there service is like, i went for online saver 6 fixed tariff till 2011 lucky as they have just put up prices for saver 5, but so far so good
	no1_del_boy \| 27 Jul 2010 Report Abuse

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