Get up to 2% of your purchase back when you shop with Dunelm Join TopCashback Free

Get up to 2% of your purchase back
when you shop with Dunelm

Dunelm Reviews

Please sign in to leave a Dunelm reviewX

If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Review this merchant

Dunelm Reviews
	They do approve cash back but very slow
	Ajit Patel \| 23 Feb 2019 Report Abuse
	3 months later I am still waiting for cashback
	kinta123 \| 07 Feb 2019 Report Abuse
	Dunelm always decline have no idea why they are on this site
	Mandy132 \| 05 Feb 2019 Report Abuse
	Spent £500+ with dunelm only to be refused cashback....very disappointed
	rahul20 \| 05 Feb 2019 Report Abuse
	Followed the guidelines to a T and spent nearly £150! Yet my cash back was declined. Very disappointed and won’t be using this company again. Plenty of others.
	Lbarton76 \| 03 Feb 2019 Report Abuse
	Cashback claim declined, no reason offered by Dunelm. Pointless.
	Lolarolo15 \| 02 Feb 2019 Report Abuse
	Very poor
	MattWhite \| 31 Jan 2019 Report Abuse
	good product but they declined the cashback originally offered so not particularly impressed with them.
	stuartpelan \| 31 Jan 2019 Report Abuse
	Very very slow payout for a'faster paying' retailer
	muskey2310 \| 24 Jan 2019 Report Abuse
	Declined on £270 purchase! Unimpressed, as no valid reason for decline. I clicked, collected and paid for my order. Really disappointed ??
	Mummsi50 \| 21 Jan 2019 Report Abuse
	Very poor. If you purchase online but opt to collect in store they don’t honour the cashback they say that you have cancelled or returned your order. Not great when you spend a lot of money.
	MichelleAM \| 14 Jan 2019 Report Abuse
	Rejected my cashback for no apparent reason. This seems to be a common trend with Dunelm, and it definitely makes me think twice about ordering from them again.
	Netherspark \| 11 Jan 2019 Report Abuse
	My experience is that Dunelm refuses to validate cashback . I still have a claim from 6 months ago not paid out.
	kestral1 \| 02 Jan 2019 Report Abuse
	Cashback declined. No idea why.
	pedum \| 29 Dec 2018 Report Abuse
	Claim declined like many others - for no valid reason. Avoid and don't waste your time
	sambrook \| 07 Nov 2018 Report Abuse
	Cash back declined for no reason
	Jody1611 \| 28 Oct 2018 Report Abuse
	Bought two car seats, emailled to say there was an issue but never returned them (the catch takes a couple of attempts to engage) was told to return to store to see if "a refund was possible" as mentioned before I have kept them. As per TCB terms for merchant cannot lodge a dispute for missing claims. Just wont order from them again SIMPLES
	tcbDom \| 25 Oct 2018 Report Abuse
	Dishonest retailer - will lie to get out of paying. Order tracked fine. Collected item and then it was declined. Raised claim and the response was apparently the order was not collected / or it was refunded which is a blatant lie. If you get cashback from this merchant consider yourself lucky, otherwise avoid like the plague.
	ImranKQ \| 25 Oct 2018 Report Abuse
	£0.90 cashback on a £45 purchase was declined for no apparent reason with TopCashback saying they were unable to chase up a claim with this merchant
	rgeast \| 20 Oct 2018 Report Abuse
	They never pay my cashback and i spend £1000's there. I will never shop at Dunelm again.
	whitehartbaz \| 18 Oct 2018 Report Abuse
	Twice made purchases with dunelm, both times declined cash back. I will NOT use again
	DenoP \| 28 Sep 2018 Report Abuse
	If I could give them a minus I would, they gave us a delivery date and time for a rug delivery, so we took the day off to move furniture etc, then we got notified on the day of delivery its not even left the manufacturer, so I spoke to Dunelm Customer Services, what a joke. They spouted process this, and process that, and we have to wait 72 hours for a reply. Then I asked to speak to a Manager, so the line goes quiet, the girl comes back on and say, Ive spoken to him and theres nothing we can do.... Do yourselves a favour and go to John Lewis, the customer service is so much better, Dunelm are no better than a back street market stall. SO DUNELM CONTACT US FOLLOWING MY REVIEW AND AFTER THE USUAL APOLOGIES MIRACULOUSLY FOUND MY RUG AND ARRANGE A DELIVERY FOR TODAY. THIS MORNING WE GET A CONFIRMATION EMAIL, ALL SOUNDS VERY PROMISING, RIGHT? PROBLEM IS ITS BEING DELIVERED TO AN ADDRESS SOME 224 MILES AWAY, I DID CHECK ON GOOGLE STREET VIEW, IT'S A VERY NICE LOOKING BUNGALOW IN WALES, SO THEY EVEN MANAGED TO DELIVER IT TO THE WRONG COUNTRY. UTTERLY USELESS JUST HAD A CALL FROM THE DRIVER DELIVERING OUR RUG TO A BUNGALOW IN WALES, NO ONE HAS TOLD HIM, ITS LIKE A CARRY ON FILM! IS IT POSSIBLE FOR DUNELM TO BALLS THIS UP ANYMORE? GUESS WHAT, I WAS WRONG, DUNELM CAN BALLS IT UP EVEN MORE, THE RUG WAS SUPPOSE TO BE DELIVERED TO SOUTHAMPTON INSTEAD ITS NOW IN YORKSHIRE! THE STORES MAY BE GREAT BUT THE ON LINE DELIVERY SERVICE IS NO BETTER THAN POSTMAN PAT AND HIS BLACK AND WHITE CAT, PATHETIC SERVICE UPDATE, THE RUG WAS SUPPOSED TO BE DELIVERED MONDAY AND WASNT, WE HAVE BEEN PROMISED DELIVERY TOMORROW, FRIDAY, THIS RUG HAS BEEN ALL OVER GREAT BRITAIN AND IS NOW BEST PART OF TWO WEEKS LATE, WITH BROKEN PROMISES AND LIES. I AM NOT HOLDING MY BREATH.
	Member966382131334 \| 27 Sep 2018 Report Abuse
	Ordered item for collection and item was tracked correctly. Collected a few days later over the weekend and all seemed well. Then around 4 weeks later I noticed it had been declined for no apparent reason. Raised claim but I don't hold out much hope for receiving cashback. Very dissapointed (it also means I lost on on a topup bonus of £3 from TCB!). :(
	ImranKQ \| 26 Aug 2018 Report Abuse
	Never pays out, always declines
	rachie220469 \| 16 Jul 2018 Report Abuse
	Awful. Spent over £1200 with Dunelm in 6 different transactions. All tracked cashback declined. I will not shop there again...
	tomarse49 \| 07 Jul 2018 Report Abuse

1...29 30 31 32 33 View: 25 50 100

Navigation

Cashback

Reviews