Get up to 2% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2% of your purchase back
when you shop with Dunelm

Dunelm Reviews

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If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Review this merchant

Dunelm Reviews
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Last 2 transactions declined by Dunelm for no reason
  hugh1001 | 28 Nov 2020 Report Abuse
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Declined a transaction, no other merchants have issues with processing my transactions. Took forever to come to this decision also.
  jadigun1 | 23 Apr 2020 Report Abuse
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Despite having the items delivered, the cashback tracked but was then declined.
  sueg16 | 31 Mar 2020 Report Abuse
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purchased a sofa, no cashback logged. Put through a claim for it and still waiting a couple of months later
  Janinem | 11 Feb 2020 Report Abuse
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I dont know why it says faster paying for this merchant as it takes months to receive payment, a lot longer than anyone else I have used.
  maggiemay60 | 17 Jan 2020 Report Abuse
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Dunelm are deceiving customers but always declining genuine transactions. Just a ploy to hook you in with no intention of paying cash back. They should be removed from tub site!
  DenoP | 05 Dec 2019 Report Abuse
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Made two small purchases in recent months and have now found that both have been declined. Used click and collect service which was fine but can't establish any reason why the cashbacks have been declined. Poor.
  shellandsteve | 26 Nov 2019 Report Abuse
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Declined. Won't bother shopping at Dunelm in future.
  mt1128 | 06 Nov 2019 Report Abuse
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Denied my Cashback for no reason
  Emilyjay549 | 31 Oct 2019 Report Abuse
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quick to cashback small amounts but refused larger cashback despite proof of purchase and claims raised
  Graciemay81 | 21 Sep 2019 Report Abuse
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Made 2 purchases from Dunelm within 3 days. Waited over 3 months, then both cashbacks were declined. Appealed through Topcashback, but could only claim for one purchase. System does not allow for 2 claims against the same company. Claim was then agreed and paid.
  jackiandkev | 03 Sep 2019 Report Abuse
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Last one eas declined. Can’t leave feedback when declined so leaving it now instead.
  duberry | 26 Aug 2019 Report Abuse
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Tracked cashback declined on a click and collect purchase. No reason given. Only 25p so not worth claiming but won't use them again
  Copperface | 26 Aug 2019 Report Abuse
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Declined cashback on click & collect order for no reason? It was only a few pence so not worth lodging a claim. Won't bother with them in future.
  I_hate_speed_humps | 24 Aug 2019 Report Abuse
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Purchased items in May 2019, waited almost 3 months for anything to happen and then declined. Dunelm is a bit of a con!
  Andrew1890 | 16 Aug 2019 Report Abuse
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Very poor. Cashback tracked properly and was confirmed. Then payment was declined for no reason. I had to resubmit it through customer care to actually get paid.
  adh211 | 08 Jul 2019 Report Abuse
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Declined cashback for a valid purchase
  JohnHavey | 03 Jul 2019 Report Abuse
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Dunelm is marked as 'Faster Paying' but it takes at least 4 months and sometimes longer so how can that be faster paying!!
  herons | 03 Jul 2019 Report Abuse
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Did not pay cashback for the full amount I spent
  David_Connolly | 30 Jun 2019 Report Abuse
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initially refused the cahback (2nd time they have done this) Then paid when I queried with TCB customer services
  Ladyaa1 | 11 May 2019 Report Abuse
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Placed an order online and collected. Cash back tracked and they declined. Only 35p but I won’t bother again!
  Steven45 | 02 Apr 2019 Report Abuse
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Very slow getting cash back
  Kyla78 | 29 Mar 2019 Report Abuse
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very poor. they denied my cashback when I spent £100 with them,even though Dunelm screwed up my click'n'collect. fantastic items, poor online customer service
  Jesse Goddard | 28 Mar 2019 Report Abuse
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Never ever seem to get approved cashback despite spending a fortune.
  macmac2 | 23 Mar 2019 Report Abuse
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Declined 2 valid claims after I spent a lot of money with them. They won’t be getting any more of my custom. Fraudulent schysters
  parsley57 | 19 Mar 2019 Report Abuse
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