Get up to 5.8% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 5.8% of your purchase back
when you shop with Dunelm

Dunelm Reviews

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If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Review this merchant

Dunelm Reviews
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It's not that good experience, to be frank, as my 1st purchase on Dunelm was being rejected and no Cash Rebate can be rewarded, where the 1st rewards is normally high purcentage. And I even recommend my aunt / friends to use your platform to make purchase.
  ricewasher | 06 Nov 2022 Report Abuse
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Refused to pay Top cash back despite 100% valid claim. Avoid
  greenkelvin | 26 Oct 2022 Report Abuse
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Cashback Declined For No Reason
  pob198 | 21 Oct 2022 Report Abuse
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wrong amount credited
  laineylou160 | 23 Sep 2022 Report Abuse
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Paid out OK.
  bluemooney | 12 Sep 2022 Report Abuse
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Useless! They let you buy goods online that they don’t have and then when you finally find a store over 40 miles away, they don't pay the cash back! Dunelm if you can’t do technology, admit it and move on.
  gblaurni | 11 Sep 2022 Report Abuse
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refused to pay cashback, luckily it was small order, disappointing :(
  Redgamer | 03 Sep 2022 Report Abuse
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Refused to pay cashback
  jimsleith | 04 Jul 2022 Report Abuse
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Declined Cashback after LONG wait for "verification"
  LMB14 | 02 Jun 2022 Report Abuse
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Yet another knock back from dunelm not paying cashback over £600 worth from them and no cashback,just ne or anyone else,The thieving dirty bar.......
  budgieblue | 01 Jun 2022 Report Abuse
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Refused cashback on my purchase even though I last clicked through TCB.
  PanduhPops | 12 Apr 2022 Report Abuse
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Total waste of time. Wouldn't pay cash back and cannot understand why as I followed all the guidelines. This has happened on two separate occasions
  ollietom29 | 09 Apr 2022 Report Abuse
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No cashback awarded on £115 purchase. The usual excuse 'not the last channel to your sale' !
  sange1 | 31 Mar 2022 Report Abuse
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I made 2 orders on 23 & 29 Jan which tracked, then just disappeared. No extra discounts used or returns. Wish I'd taken a screenshot. A pity Dunelm seems dodgy in this way as love their stuff.
  Soozz | 02 Mar 2022 Report Abuse
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have not paid cashback.so be careful
  blazebuster | 08 Feb 2022 Report Abuse
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Always seem to have to chase and this time was declined
  Amy and Matt | 26 Jan 2022 Report Abuse
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Failed to track. Opened a claim as spent a lot! Merchant refused to pay out!
  Jenna123 | 26 Jan 2022 Report Abuse
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My experience is that it seems to be very difficult to get cashback from Dunelm. Love the store - we've bought a lot from them over the last few months, but not had a successful cashback track or claim yet (and we have had a long experience of successful cashbacks over the years from TopCashBack!)
  wildthornbury | 22 Jan 2022 Report Abuse
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Still haven't received cashback from last 2 purchases, disappointing that I have to raise support requests and no guarantee that they will pay cashback
  T_RHO | 10 Jan 2022 Report Abuse
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Refused to pay up, despite indisputable evidence that the purchase qualified. Needless to say, won't be using them again.
  Witt44 | 06 Jan 2022 Report Abuse
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Still haven't received cashback from Dunelm!
  kirsty_spouse | 08 Aug 2021 Report Abuse
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Beware. Dunelm advertised a cahback rate then (once the transaction was complete), the actual amount was significantly less (yes, I realise about working out cash back on the pre-VAT value). Despite lodging a claim, Dunelm refused to increase the amount to that which was advertised, which in my opinion is dishonest.
  RobChester | 05 Apr 2021 Report Abuse
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Rejects cashback when vouchers used, except this is not stated in the terms.
  Atalpyw7 | 16 Mar 2021 Report Abuse
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Very unhappy with reason for denying cashback. Wont be using again.
  BlueBalou | 14 Dec 2020 Report Abuse
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Last 2 transactions declined by Dunelm for no reason
  hugh1001 | 28 Nov 2020 Report Abuse
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