Get up to 5% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 5% of your purchase back
when you shop with Dunelm

Dunelm Reviews

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If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Review this merchant

Dunelm Reviews
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This company seems to go out of its way to avoid paying. Would not use them online again.
  pmitchell | 25 Apr 2018 Report Abuse
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BE CAREFUL. I waited over 3 months for this 'faster paying' store to pay my cashback and have still only received half of it. They gave me the second half and then declined the first half.
  puppypal | 24 Apr 2018 Report Abuse
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the claim this is faster payout is very misleading and they decline genuine cashback and we have to complain to topcashback avoid
  paul_cashman | 19 Apr 2018 Report Abuse
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Avoid These Fraudsters..I spend over £100 with these people and they never had any intention of paying me cashback.I lodged a claim for missing cashback to be told they didn't track my purchase when I clearly followed the required procedures.My advice is not to expect cashback from these people and to purchase items on that basis.
  foneman | 18 Apr 2018 Report Abuse
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Declined cashback for no reason.
  Packaran | 08 Apr 2018 Report Abuse
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Very slow to pay and items arrived damaged (and then they wouldnt reply to complaints). Ill avoid in future
  bberry259 | 29 Mar 2018 Report Abuse
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Merchant failed to give correct cashback even after lengthy discussions with them via the Topcashback service team.
  ags9 | 14 Mar 2018 Report Abuse
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Took ages to authorise payment
  tinasquibb | 08 Feb 2018 Report Abuse
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Worse than terrible - still waiting for my cashback after 5 months !
  waterhouse | 30 Jan 2018 Report Abuse
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I don't rate them and CS dreadful!!
  jellyhead30 | 21 Jan 2018 Report Abuse
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It didn't track delivery purchase before, now it doesn't track click and collection purchase either. Even put through manual claim, still got declined for genuine purchases. Don't bother!
  Shopholic | 05 Jan 2018 Report Abuse
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Couldn’t complete transaction
  Dexterwexter | 25 Oct 2017 Report Abuse
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spent over £90 as per offer and it was not paid as per % on offer it has taken weeks for a resolve, if the offer is there it should be payable without having to chase up!
  ThePrisoner | 12 Sep 2017 Report Abuse
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Fundamentally dishonest. Have denied every single transaction I have ever placed on line with them. AVOID
  dannylomax19 | 27 Aug 2017 Report Abuse
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Cashback tracked but not moved after several months. Disappointing.
  newmancp | 12 Aug 2017 Report Abuse
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Poor very slow cashback makes you consider shopping elsewhere
  southport_1 | 17 Apr 2017 Report Abuse
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Very disappointing no cashback received despite keeping all items purchased.
  LCJacks | 03 Apr 2017 Report Abuse
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cashback been declined even though products retained - disgraceful service and shoddy products
  152karen | 02 Feb 2017 Report Abuse
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Has been good in the past, but this time I waited till there was a higher percentage of cashback to order my curtains which cost £130+ and now they have rejected my cashback claim because they were not identified as the last referral which I dispute, I am not very pleased and I don't suppose I will be using Dunelm again
  gerrysim | 05 Dec 2016 Report Abuse
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Says my transaction was 'illegitamate' and have failed to pay out.
  JoinFreeNow | 21 Oct 2016 Report Abuse
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Useless company, strongly advise look elsewhere, they don't deserve your money!
  | 22 Sep 2016 Report Abuse
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Disappointed as not able to claim on both occasions when I shopped
  Taramw | 14 Aug 2016 Report Abuse
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I bought some bedding on 15/01/16 and cashback states faster paying estimated 5 weeks. My cashback is still in pending after 11weeks, not exactly faster paying. Very dissapointed with this merchant obviously not reliable.
  Holly_27 | 03 Apr 2016 Report Abuse
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Bought some cushions back in December. Cushions are lovely hence the 1 star. Cashback declined for some reason. Challenged this early January. Still waiting.....
  Shelagh2401 | 27 Feb 2016 Report Abuse
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I have used Dunelm twice, both unsuccessful and given the explanation 'Another marketing channel was credited with the sale' though I never use other cashback companies and I clear cookies - £12.80 in cashback never received.
  TMD3 | 19 Jan 2016 Report Abuse
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