Get up to 2% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2% of your purchase back
when you shop with Dunelm

Dunelm Reviews

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If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Review this merchant

Dunelm Reviews
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The cashback on delivery orders is a joke. Spent over £150 at the end of Dec but the transaction is not tracked. Submitted a claim, and is still waiting for merchant's response. So if you are thinking of a home delivery purchase, don't bother with its cashback as it just wasted your time. However, placed an order of reserve and collection, and it tracked fine and paid out very quickly.
  Shopholic | 10 Feb 2014 Report Abuse
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Jokers who claim that the transaction was rewarded through a separate cash back site so they will not pay out. Don't bother with them. Complete waste of time.
  ellab12 | 04 Sep 2013 Report Abuse
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Dunelm Mill refused to honour any of my purchases via topcashback. Adding to this I reserved several items at my local store on various days and none of the items were ready for collection. After receiving e-mails stating that my items were ready for collection I went to the store only to be kept waiting at the customer services/collection desk for 30 minutes on one visit and 10 to 15 minutes on my last two visits.
  | 28 Jun 2013 Report Abuse
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not very happy with this merchant it has taken nearly 3 weeks for my order .i am still waiting for delivery
  gnl123 | 27 Aug 2012 Report Abuse
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This is another complaint about reserve and collect. Ordered online, confirmed everything was in stock. Given my collection date but when I arrived it had not been done. Girl on customer services desk said go and pick your own. Could not find any of the items I had ordered. No member of staff offered to help me until I started to complain. Then I was told only on of my items was in stock. When I got home I went online to check stock and again was told it was in stock. What an absolute waste of time. If you want to use this company I suggest you go to the store to make your purchases but do not do it online they are abysmal.
  Mister_Q | 22 May 2012 Report Abuse
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Dunelm Mill is an unorganised company. My advise is do not bother to shop with them online and their system is never updated and the stock is not always available even if it says so online. Visit their stores if its in your hand then its available. Do not bother either with their click & reserve, same problem you will go on allocated day and the stock will not be there. Its a pity because their products are beautiful and excellent quailty.
  sweetheartno2 | 11 Oct 2011 Report Abuse
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Purchased, tracked and has gone to payable as zero. Cashback refused. Genuine transaction, no discount codes used. Won't be bothering with them again.
  ACF | 09 Nov 2012 Report Abuse
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Have had 2 orders from Dunelm now and both are great quality and whether you opt for collection or delivery are both very good,(we were given a delivery time of between 7am-8am and arrived at 7.03am). Packaging and care taken with furniture delivery couldn't have been any better.Cashback tracked quickly too, overall a good experience all round. Will use again and again.
  bumdeay | 02 May 2012 Report Abuse
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