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Deliveroo Reviews

Reviews and experiences from TopCashback members who have shopped with Deliveroo. Log in to review

Deliveroo Reviews
	£35+ for existing customers is a joke Is this a new rule? Either way it’s ridiculous, especially when the rate of cashback is less than 1%!!
	lordusjordus \| 01 Jul 2025 Report Abuse
	Never pays 6 orders all gone through as 0.00
	compo \| 26 Jun 2025 Report Abuse
	NEVER GET THE CASH BACK? I have ordered literally many dozens of orders from Deliveroo and while use to get cash back as exected in 2024 I have not had any in 2025 at all. I always clear my cache before logging in to CashBack then go direct from it to the website but my visit never even shows up. I simple do not have the time to keep listing every order to CashBack for assistance. I would be interested to now if anyone else has had this problem.
	UKmaggie \| 24 Jun 2025 Report Abuse
	Didn't get anything Not worth it, never got any cashback from Deliveroo.
	l123456789234 \| 13 Jun 2025 Report Abuse
	Declined cashback Accepted first one, declined the rest. Just eat are miles better.
	Tanyajjones \| 09 Jun 2025 Report Abuse
	Good alround service So far so good everything we have had from them we have not had to wait long for the delivery been using them for well over a year now and normally have at least 2/3 Take aways a month so all good.
	sdd_uk \| 25 May 2025 Report Abuse
	OK so far Got one paid out so far still waiting on 2 more. Been using deliveroo for quite a long time now and didn't know you could get cashback from them until about a month ago, so was quite surprised and will be using them to get more cashback because i order takeaways about 3 time a month.
	sdd_uk \| 06 Apr 2025 Report Abuse
	Order over 50£ still declined - disgusting They have declined my cashback for no valid reason for a high value order at that. It is stupid they using topcashback for marketing and promotion and just decline everything, if you are reading this try the topcashback uber cashback or just eat deliveroo will ignore you.
	vivacii \| 06 Apr 2025 Report Abuse
	They should not be allowed on TopCashBack They have 'declined' every single one of my cashbacks (despite tracking and listing all them). There's no reason for this and it has happened dozens of times. They appear to be using TopCashBack dishonestly and in bad faith for both the platform and the users.
	email \| 03 Apr 2025 Report Abuse
	If i could give 0 stars I would They never pay out, they have declined all my transactions for no good reason, thy approved the first and then declined the others despite all hitting criteria. Just Eat pay out so they have my business!!
	Char10tt3 \| 24 Mar 2025 Report Abuse
	Works well, cashback comes back very quickly I think some negative reviews don't understand that you need to spend a certain amount to qualify for cashback. It won't work if you spend under £35 (at the time of writing this review). Whenever I use Deliveroo, I get my cashback within days, and it's always been correct so far.
	AAdopts \| 22 Mar 2025 Report Abuse
	Cashback is only for £35+! Wasn't expecting to get anything from Deliveroo because of all the negative reviews, but I have several times now. Your order must be £35+ to get cashback, easy to miss. I add everything to my basket, come back to Top Cashback, then navigate straight to the basket and run the order through.
	wildbluesun \| 15 Mar 2025 Report Abuse
	No Cashback Awarded I purchased some shopping on 12/03/25 and the total came to around £19 but when I chain my TopCashback account it said cashback awarded £0 why is this ? It doesn’t say there’s a minimum spend amount when you click onto the TopCashback website but there should be as people like myself are under the impression that you will earn cashback on all Deliveroo purchases !!! This is a disgrace and shouldn’t be allowed to continue !!!
	MissJayneLloyd \| 13 Mar 2025 Report Abuse
	POOR TRACKING and ELIGIBILTY 1. Purchases regularly fail to track, even though cookies are enabled. 2. Untracked claims are regularly denied. The response is always, "The network has not identified ourselves as the last referral to the merchant’s site and this transaction", even though this is not the case as no other site/tab was opened during the transaction. 3. Cashback for Existing customers now has a minimum spend of £35. I now use Just Eat or UberEats and have none of the issues listed above or the minimum spend for existing customers to be able to get cashback.
	SashaF \| 12 Mar 2025 Report Abuse
	Tracks at £0 I'd rather they won't track at all if they're gonna show it "Confirmed" at £0 or "Declined". It's annoying. People don't notice, but you have to buy from £35 and up to get a measly £0.85p
	AnnieAsher \| 08 Mar 2025 Report Abuse
	0.00 seems to happen to everyone too No cash back as it recorded it as 0.00 even though over £14 was spent but looking at reviews it seems to be a problem with this merchant so I would recommend not using it no more or TCB honour your advertising and make the payout or stop advertising as it makes you wonder who else is on here getting advertisement but isn’t going to work hmmmmm
	Gem_jamT \| 08 Mar 2025 Report Abuse
	£0.00 cashback, TCP Pls do better. £0.00 cash back now but this was not stated in the terms and conditions when you make a purchase via TCP. You are deliberately misleading customers. Stop doing this and do the decent thing and pay the cash back.
	Member648380263249 \| 05 Mar 2025 Report Abuse
	No point in it being on topcashback Cashback always comes back as £0.00 no point in this company being on the topcashback website
	Member487638912102 \| 02 Mar 2025 Report Abuse
	No longer do cashback They haven't done cashback on this website for nearly a year. Always comes up at 0p
	Lizgow88 \| 25 Feb 2025 Report Abuse
	Never tracks Never tracks and when claim is raised it tracks at £0.00
	MUMTAZ49 \| 16 Feb 2025 Report Abuse
	Another one with no Cashback Yet another 1* review where deliverdont have decided not to pay out any cashback. TCB are also complicit in this as I bet TCB get a nice kickback from pushing sales through and knowing we as end users get nothing.
	sandco \| 15 Feb 2025 Report Abuse
	Does not pay Does not pay any cashback tracks at 0 , topcashback is broken and can no longer be trusted!
	giffguru \| 12 Feb 2025 Report Abuse
	Absolute scam showing on this site I've specifically gone to Deliveroo through this site multiple times over any of the competition, followed their terms and yet every single transaction has been declined from Deliveroo. It is an absolute scam that they show here. Don't bother, look around for the cheapest. Just eat pays out fine FYI
	Char10tt3 \| 07 Feb 2025 Report Abuse
	Deliveroo are liars and cheapskates They will not pay any cashback. Cheapskates deliveroo. What's the point of them being on topcashback.co.uk?
	nikeshg \| 30 Jan 2025 Report Abuse
	Appalling company No cash back paid, it was confirmed then declined. Would never order from them again anyway, order never arrived despite the receipt saying delivered . The agent told me I couldn’t speak to a manager, that I wasn’t entitled to a refund and that he was going to cut me off!
	Fishf00d \| 19 Jan 2025 Report Abuse

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