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Get up to 5% of your purchase back
when you shop with Deliveroo
Deliveroo Reviews
Reviews and experiences from TopCashback members who have shopped with Deliveroo.
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Deliveroo Reviews
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Often rejected or doesn’t track
Often rejects legitimate claims and also doesn’t track claims and requires lodging a compliant to get claim tracked.
Used to track much better but recently it’s been about 50/50 and deliveroo themselves seem to be worse as well.
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Catlow1337 | 15 Jul 2023
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quick and easy
Very easy
Just ordered and cashback was updated the following day
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Marty FGC | 31 May 2023
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Superfast payout
Superfast payout, only took a couple of days :) Fantastic!
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belengyorgy | 14 May 2023
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smooth
smooth transaction and cashback without problem
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Alupha | 30 Apr 2023
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Avoid, they don't track and decline all claims.
This is a complete joke. All 4 of my recent Deliveroo claims have been declined! Deliveroo never tracks, I've had to create a claim for literally every Deliveroo purchase!
Of the 4 recent claims..... 1 has been declined as a credit was used... and that's the only one they managed to track?! How convenient!
Absolutely ridiculous, why are they even on your site when they act in such bad faith?
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simonliu79 | 24 Mar 2023
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GOOD SELLER*+*+*+*+*GOOD ITEM*+*+*+*QUICK DISPATCH*+*+*+*
the delivery was fast and quick. the food was hot and fresh. we will use this service again very soon.
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pippin57 | 22 Mar 2023
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GOOD SELLER*+*+*+*+*GOOD ITEM*+*+*+*QUICK DISPATCH*+*+*+*
IT WAS GOOD EXPERIENCE TO BUY FROM DELIVEROO.
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pippin57 | 15 Feb 2023
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Fails to track often and customer service also refuse it despite following all guidelines. Will probably use a different site for takeaway now or not bother with TopCashback for them.
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Catlow1337 | 03 Jan 2023
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I hardly ever get cashback from deliveroo. This makes me use Just Eat instead.
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MistryJ1978 | 19 Dec 2022
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My cashback has been declined for several orders, even though I did NOT use any other coupon or voucher. Be careful.
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Ancia | 16 Dec 2022
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They decline every time even when no voucher has been used. After 30 fails I use another merchant for takeaway cashback now
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Deebie | 23 Nov 2022
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Very poor. Never tracks - and when escalated, they refuse to pay
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mattleopold | 26 Oct 2022
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VERY, VERY, VERY POOR experience. Tracking does not work at all!
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donPavoone | 03 Oct 2022
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Very rarely tracks and all missing claims get rejected despite being applicable and following all same protocols as for other vendors
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robwestern | 30 Sep 2022
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Used the link and doesn’t track. Logged a claim for 7 transactions, all declined. No problem with other retailers, however deliveroo do not pay out.
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Rachelle1103 | 28 Sep 2022
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Twice failed to track and refused to payout.
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Thistlybits | 28 Sep 2022
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Cashback tracked and paid quickly
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winnie | 11 Sep 2022
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Purchases don't track and claims take too long to get resolved
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schlarf | 11 Sep 2022
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New customer (enhanced rate) cashback compelty refused, saying they had paid it already to another merchant when none had been used. Very unsatisfactory.
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siz_123 | 15 Jul 2022
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fast to pay small amounts but when items not available site refunds take 7-10 days to return money to bank it says same day orders immediate LAUGHABLE
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eric1962 | 13 Jul 2022
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Didn't track & claim declined - do yourself a favour & avoid this merchant, I certainly won't be using them again.
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morphus77 | 12 Jul 2022
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