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Get up to 5.55% of your purchase back
when you shop with Deliveroo
Deliveroo Reviews
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Reviews and experiences from TopCashback members who have shopped with Deliveroo.
Review this merchant
Deliveroo Reviews
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Didn't pay out!
Spent £32 & Cashback 'paid' was £0.00 - Waste of time, Won't use again!
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Snotallthere | 02 Jul 2024
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Take a screencap if you want cashback!
Following the advice of another reviewer, I took a screencap this time to prove I done everything correctly and mentioned this in my claim. I was given a goodwill payment the next day.
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ilikeshopping | 27 Jun 2024
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What a(n ETON) mess
Food was cold, one dessert was missing and promo code was not honoured. We have decided to stop ordering from Deliveroo and have mobved our business to Uber Eats.
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rweesie | 14 Jun 2024
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Didn’t tracked and claim denied
I didn’t receive the cash back and my claim was declined for the same wishy washy reason other 1 star reviewers have given. I won’t bother ordering from Deliveroo again.
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Member663051781254 | 12 Jun 2024
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Denied
Cashback from Deliveroo always gets denied
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CharlieC1406 | 21 May 2024
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No Cashback
The purchase was not tracked and had to submit claim to TopCashback. After 2 months, I have received a reply saying "retailer has not been able to track" the purchase. TopCashback also said to me that this is a "solid declined reason" that they have "robust systems in place" and that they are "confident in the retailer’s decision". It all makes it sound like I have filed an untrue claim and trying to defraud TopCashback and Deliveroo. Simply, what the heck.
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Andy03 | 14 May 2024
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Rarely tracks
While I do love Deliveroo, this merchant rarely tracks for me and they never seem to confirm me as having gone via Topcashback. And it takes them months to make that decision
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ollyloosemore | 09 May 2024
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2 x claims declined, however I had proof!
Tried to swindle me out of 2 claims and got the email message about it being a 'solid' decline and that this is a 'robust' system. Well my response was that I had a screenshot of the deliveroo app which showed 'topcash' linked in the top corner of screen, along with the words 'thank you for your order'. Well Deliveroo-Topcash, the robust system used here is flawed and needs to be looked into! Gave 2 stars instead of 1 as TC did end up paying me as a gesture of goodwill.
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Fl0wers | 09 May 2024
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Cashback is always denied
Every time I have used Deliveroo via TopCashback, it never tracks and I then get a standard response saying that they were unable to verify that TopCashback was used as the final referrer. Despite my constant feedback that this needs to be looked into, nothing happens. Always the standard response about cookies but never a response to my query about why it never happens with other retailers.
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Soodge | 08 May 2024
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Nine claims declined!
No tracking and all nine of my claims have been declined due to not being able to determine the last click. Never had this on any other site and other users are experiencing the same. Contacted Topcashback and got a canned response about cookies.
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ilikeshopping | 21 Mar 2024
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Don't bother
All 3 of my recent cashback claims have been rejected because Deliveroo were unable to track my orders. All other claims around these times have tracked successfully.
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ChoZanWan | 21 Mar 2024
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All 6 recent orders, all clicked via the TCB extension, declined
The title covers it. I had six disputes in against Deliveroo, all instances I'd allowed cookies and tracking, clicked TCB right before starting an order, and it didn't track. After lodging the claims (which had the timestamps as tracked correctly by TCB), after 2 months Deliveroo just blanket denies everything. I'll start using JustEat again instead.
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radaeron | 21 Mar 2024
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Cashback and tracking declined - yet again
Zero stars would be more appropriate.
Deliveroo relentlessly declines cashback; have had many claims declined after not tracking and you can read for yourself that many members have similar experiences. TCB should remove this merchant from the site.
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cashbackexpert | 21 Mar 2024
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Nothing tracking
Have had no tracked cashback since Autumn of 2023. Had to put in repeated claims.
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ChoZanWan | 14 Feb 2024
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Their tracking is busted
Something is clearly wrong with the tracking pixel on their end. I realised today Deliveroo hasn't been tracking for a long long long time.
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radaeron | 12 Jan 2024
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Please enable Apple Pay on MacOS
Apple Pay works fine on iOS and iPadOS. It's surprising for it to not be available on MacOS. Please make an update for this.
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NQK1995 | 29 Dec 2023
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Not a great company to get cashback from had to put a lot of claim for it
Not a great company to get cashback from had to put a lot of claim for it
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DavBRIDGES | 18 Dec 2023
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Quick, straightforward
No fuss at all
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Dawnf2z | 15 Nov 2023
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instant
was easy, used the extension on google, added the product to cart and purchased it and had the cashback payable to me, it was instant !
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Dannyahern1397 | 18 Oct 2023
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depends on luck to get cashback
i order deliveroo 3 to 4 times weekly. whether i can receive cashback really depends on luck... i order via mobile app. sometimes they can trace my orders, however, they cannot trace my orders like 10 in a row recently...
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shuhangleung | 20 Sep 2023
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Cashback seems to have stopped tracking
Cashback used to track smoothly but have noted recently that it doesn't and having to submit a claim. Pure hassle.
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cashbackexpert | 31 Aug 2023
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Fantastic, usually get my cashback payable after a few days.
Fantastic, usually get my cashback payable after a few days.
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MilLeclerc | 17 Jul 2023
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Often rejected or doesn’t track
Often rejects legitimate claims and also doesn’t track claims and requires lodging a compliant to get claim tracked.
Used to track much better but recently it’s been about 50/50 and deliveroo themselves seem to be worse as well.
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Catlow1337 | 15 Jul 2023
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Often rejected or doesn’t track
Often rejects legitimate claims and also doesn’t track claims and requires lodging a compliant to get claim tracked.
Used to track much better but recently it’s been about 50/50 and deliveroo themselves seem to be worse as well.
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Catlow1337 | 15 Jul 2023
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quick and easy
Very easy
Just ordered and cashback was updated the following day
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Marty FGC | 31 May 2023
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