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Carphone Warehouse Pay Monthly Contracts Reviews

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“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Review this merchant

Carphone Warehouse Pay Monthly Contracts Reviews
	Advertised as giving cash back, but nothing received have heard nothing from the appeal. Disappointing as the cash back was the reason for buying here rather than another supplier, as overall the deal was better. I would not trust this company again
	Dave_Kleczkowski \| 04 Oct 2013 Report Abuse
	AVOID AVOID AVOID I upgraded from Orange to EE through C.P.W. It was really easy to do and I got a good deal. Cash back tracked relatively quickly at correct amount. I have now paid my first bill, and cash back has been declined without reason. The only thing i can think of is that i received a call from C.P.W to "check if i wanted an upgrade or new contract" This may mean that the order wasn't completed online and this is the reason for the decline. If it is than it is a very sneaky tactic of getting out of paying £50. Not acceptable in my opinion. Cash back claim raised but not holding my breath. Dont use them!
	Seans2G \| 19 Aug 2013 Report Abuse
	Topcashback said if you took an IPhone 4 on carphone warehouse on a 24 month contract you'd receive £55. So I took the contract (only because of this offer). The cash tracked within 24 hours but at £35. Then after a month of saying £35 tracked it switched o declined. It's been 3 months or so and I still have no cash back. From the looks of things it's a scam by carphone warehouse and topcashback are doing nothing to stop it. They should be removed from the site to protect customers. Disgraceful service. I'll never use carphone again on principle! Stay away. Phones4u paid straight away on my wife's phone.
	neon787 \| 04 Aug 2013 Report Abuse
	Carphone warehouse has now declined my cashback stating cashback not available on the product bought. This wasn't the case at the time as many others will testify who ordered the Samsung Galaxy Ace through them. I'm afraid this just makes CPW appear like the lowest rip off merchants. CPW you can't offer cashback on an item to gain custom, to then back track later you fools.
	Andy_Barnsley \| 03 Jun 2013 Report Abuse
	Absolutely terrible. I have twice ordered a new phone contract and have had to manually claim both. 6 months later carphone warehouse decline the claim with the reason being: a change to our policy. Avoid! They are cowboys and I hope they go bust :)
	JayLad \| 03 Jun 2013 Report Abuse
	Cashback tracked after a few hours only to go to 0 after 3 weeks. Absolutely terrible service, I will never ever use this company again.
	\| 31 May 2013 Report Abuse
	Declined my order ... So I lost my cash back .. Saying not due an upgrade ... Then rang me and offered upgrade ... I got upgrade and no cash back ......Carphone warehouse saved £50 ...Bewarned !!!!!!!!!!
	ballinaah \| 19 May 2013 Report Abuse
	Got a new contract from Carphone warehouse. Cashback tracked at first then went to zero. I've put a claim in. I made sure to use a different company when purchasing my latest contract. Surely Carphone warehouse are losing more customers than they are gaining with this tactic.
	Andy_Barnsley \| 16 May 2013 Report Abuse
	DO NOT USE!!! TCW, YOU SHOULD BE ASHAMED OF YOURSELVES FOR OFFERING CASH BACK THAT YOU KNOW YOU WILL NOT PAY OUT!! TCB SHOULD REMOVE THEM FROM THE SITE IMMEDIATELY!! I AM REALLY NOT HAPPY :(!
	\| 13 May 2013 Report Abuse
	Yet another poor experience, Tracked but shows as 0.00 as seems to be the norm! TCB should check out the customer reviews and remove this merchant.
	VECTRADU \| 06 May 2013 Report Abuse
	Cashback tracked at below stated amount - entered claim request and then all cashback refused.
	CDB123 \| 03 May 2013 Report Abuse
	Disgusted with Carphone Warehouse - no reason not to pay the cash back - all Terms & Conditions met. Will not be buying from them ever again!
	ljsaccount \| 25 Apr 2013 Report Abuse
	Took out a new contract for my daughter's phone. Was supposed to get £50 cash back. Transaction tracked but a few weeks later turned to £0 cash back. Also had nightmare experience with delivery. Would never trust or use again.
	violetbloom \| 25 Apr 2013 Report Abuse
	purchased new contract phone december 12 cashback tracked strsight away £50.50 thwn 2 weeks later went to 0.00 rasied claim with tcb carphone have finally responded and declined the claim so no cashback not very happy will never purchase any product from them again
	\| 24 Apr 2013 Report Abuse
	Like so many others, tracked at a lower amount than advertised which was no surprise as it is in the notes. More concerningly, it then went to zero and was refused. Worst cashback experience to date. The merchant notes at the time were: "Please note: your transaction may initially track at a lower rate before being uplifted once confirmed. You will not be eligible for cashback on any iPhone 5 purchases. Rates above include 1% Topup for everybody Carphone Warehouse cashback is available through Top CashBack on genuine, tracked transactions completed immediately and wholly online. CARPHONE WAREHOUSE CASHBACK can be earned simply by clicking through to the merchant and shopping online as normal. This merchant cannot currently track purchases made via a mobile device. Please ensure you use a laptop or desktop PC to enable cashback tracking." No mention of the Galaxy Ace being excluded as there is now.
	\| 08 Apr 2013 Report Abuse
	Absolutely terrible from carphone warehouse, TopCashback should kick them off the site. Placed an order for contract on samsung galaxy ace (as many people seem to have), cashback tracked then changed to £0. It now appears they have added into their terms that the cashback isn't valid on the galaxy ace! Sorry but you cant just add that to your T&C's months later to justify denying my/everyone elses cashback you crooks! That's not how it works!
	mg234 \| 01 Apr 2013 Report Abuse
	How disappointed I am with you Carphone Warehouse. Took out a new monthly contract on a Samsung Galaxy Ace expecting to receive £35.35 cashback as stated, only to be told 5 months later after many 'nudges' that the claim 'doesn't meet the terms and conditions set by the merchants'. What a laugh! Why was the offer advertised in the first place then? I now notice it says 'Galaxy Ace contracts are not eligible' which it did not state back in November when I purchased the phone!!!!!
	suzywoos \| 24 Mar 2013 Report Abuse
	AVOID. I experiences really poor Service when placing am order for Talk Mobile. Initial order process was straightforward including online submission of PAC code. However everything went downhill from there. Been warned CPW use Yodel for delivery so you will been assured of two missed deliveries before eventually receiving your parcel, ask this ensures Yodel get maximum delivery feels. This is all despite being at home in full view of front door at the time of both missed deliveries! Talkmobile use Vodafone's network but provide a really poor service and IT wouldn't want to rely in getting a talkmobile signal when you need it. I find my work phone (in voda) has a much better signal. I reckon I will move to a better provider before the end of my contract unless service improves. To address insult to injury my cashback claim has been declined in the basis that my order did not 'meet the terms and conditions'. As a long time TC'er I always adhere to the stated process so find this statement and the lack of clarification of the reason indicative of the poor customer service CPW have provided throughout my dealings with them.
	Suze369 \| 23 Mar 2013 Report Abuse
	I just read the other comments and noted that everyone seems to be experiencing the same problem as myself. Purchased a New Iphone back in december time... when tcb was offering £55 cashback on CPW. Refused to pay out. Totally and whole-heartly disappointed.
	\| 22 Mar 2013 Report Abuse
	Cashback refused. I took out a new 24 month contract but Carphone Warehouse have declined. Gutted.
	lyndsa1978 \| 22 Mar 2013 Report Abuse
	Bought 2 PAYG handsets on-line and cashback declined on one of the handsets! Not happy! Also the store and customer service of Carphone warehouse had a big problem because I was trying to buy more than one handset for some elderly people in my community. I even rang the store before going there to check stock but then the manager said it is store policy not to sell anyone more than 2 phones! When has it ever been a problem to buy something! So much hassle Carphone Warehouse, a more like Rubbish Warehouse!
	freddy1978 \| 02 Mar 2013 Report Abuse
	Poor communications. Sent incorrect sim, unable to process PAC code directly. It would have been easier to buy direct and go without the cashback, which hasn't tracked as yet (3 days later) Now have to go to the local shop to hopefully correct their mistake. Not the most enjoyable online purchasing experience, I would not recommend purchasing from Carphone warehouse.
	taffney \| 13 Feb 2013 Report Abuse
	Poor Merchant, pay monthly upgrade customer. Initially tracked but after 20 days it showing £0.00. No reason given. I won't recommend this.
	\| 21 Jan 2013 Report Abuse
	Cashback not guaranteed...... Pricey item purchased from this retailer, tracked immediatly but just before payment due cashback reduced to £0.00. TCB informed retailer stated I did not follow T&C but could not say what was wrong. I know I followed all T&C's so can only presume retailer saving money. First experience of no payment on claim, cannot recommend this retailer.
	June \| 07 Jan 2013 Report Abuse
	My Nexus 7 was faulty on delivery so had to be replaced (which took 2-3 weeks itself), now no cashback registered on TCB. Poor service all round. I will avoid CPW in future
	tcbwig \| 08 Dec 2012 Report Abuse

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