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Carphone Warehouse Pay Monthly Contracts Reviews

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“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Review this merchant

Carphone Warehouse Pay Monthly Contracts Reviews
	''Retailer issue - Commission not paid on products purchases
	yosser \| 20 Dec 2014 Report Abuse
	original order tracked fine, but they emailed claiming problems with my order only to complete over the phone so therefore cash back claim void!
	awoodside \| 08 Dec 2014 Report Abuse
	What a surprise one of my oders was cancelled so they do not have to pay out the cash back. This company is a total rip off. BEWARE.
	Jamescan30 \| 23 Nov 2014 Report Abuse
	BEWARE!!! They deleted my order, re submitted it, but decided upon themselves to not put it through cashback, now have delined the cashback. This is the worse company I have ever dealt with. Had to chase my phone for days, eventually arrived, took days to switch off my old phone & transfer the contract. It was not an easy transaction and now starts the fight for the cashback with their hopeless customer service team!!!! We dealt with the most rude staff ever, the blame everyone else for their mistakes. Will never use this low standard company again!!!
	Craigmckinnon \| 23 Nov 2014 Report Abuse
	Purchase tracked but cashback declined. No reason given by Carphone Warehouse. Should have paid £25.25 for a SIM only monthly contract. AVOID
	Physcho_Jack \| 13 Nov 2014 Report Abuse
	Based on my experience of having dealings with this outfit I wouldnt trust them to show me how to switch on a phone let alone sell me a contract in the future. I thought I was taking up the incentive offered by this shower through Topcashback and after following all the correct protocols and having the sale registered on my account they decided I couldn't have it despite having the phone and the contract. They also have one of the worst customer service departments I have ever dealt with and I would never recommend them to anyone.
	ronniestarling \| 17 Sep 2014 Report Abuse
	Correction to my previous review - only 1 star deserved!
	lobsta1978 \| 16 Sep 2014 Report Abuse
	I brought a sim only deal should have been £25,25 cashback declined my cash for no reason sent them confirmation of transaction still nothing topcashback chasing them, will not use this dealer again o stars.
	GREEK_GOD \| 29 Aug 2014 Report Abuse
	Fraudsters. Carphone Warehouse (CW) incorrectly declined the £20.20 cash back (no uplift shown either) for my new Samsung S5. I read all the terms and conditions thoroughly and CW is clearly at fault. In addition, they waited so long to decline the cashback and now more than 100 days have passed since the "purchase" date, hence I am unable to resolve or make a missing cash back claim. The amount is too small to bother taking them to the small claims court, but am hoping that if enough people come forward that have similarly been mislead / defrauded, they will change their ways !!
	LJ_B \| 18 Aug 2014 Report Abuse
	Having received appalling service from Carphone Warehouse, I will avoid using CPW in the future, and will also reconsider purchasing through Topcashback. Carphone Warehouse have finally in August 2014 responded to a claim for cashback on a purchase made in June 2013, and they have refused to honour the claim, without giving the reason for their decision, so it is impossible to take the matter further.
	ctcb \| 05 Aug 2014 Report Abuse
	Avoid. As others have said, the phone did not arrive, when my wife rang to enquire she was told they would have to re-create the order from scratch,due to an issue with the address registered with O2 and low and behold, cashback declined. There are plenty of other phone retailers offering cashback, I would strongly advise using one of those.
	gazr26 \| 20 Apr 2014 Report Abuse
	Absolute waste of time- not impressed with Carphone Warehouse or their after service when I made a follow up complaint. I ordered an iPhone 5C to be delivered to store in Carlisle- had to wait 2 days for it to be delivered without a working phone then went to pick it up- waited ages in the store while they tried to set it up, they couldn't and claimed that the upgrade wouldn't work from Orange to EE- however they could re-sell me the phone and in the process lose the cashback (which is why I went to them in the first place) If the upgrade doesn't work then I don't see how re-selling me the phone will solve the problem? To me it seemed they only wanted to resell the phone so I would lose the cashback. I left the store without a phone and went to the EE shop and purchased one the following morning which upgraded and was working within half an hour no problem at all - and actually I got a better deal despite not getting cashback. My first very disappointing experience of Carphone Warehouse, the assistant in the shop did try very hard to sort it out but could not get any good advice from the technical support team when she rang and their after sales complaints team told me they couldn't sort out the problem on my transaction and to be able to upgrade I would have to get a pac code and reorder and go through another probable 5 days of waiting as this transaction failed on a Friday. Complete and utter waste of my time- I wouldn't ever trust Carphone Warehouse again. The branch I used was Kingstown in Carlisle.
	suewalky \| 20 Feb 2014 Report Abuse
	Never received cashback of £30. Usual cop out of not using the correct click thru merchant. Scandalous. Phone broke after 6 months and CPW refused to accept liabilty Will never use CPW again. Too many other better providers.
	JohnPearson \| 14 Feb 2014 Report Abuse
	Purchased an I-phone 5S on an upgrade deal in November 2013, it tracked at 52.50 (wasn't worried as the details stated with may happen), however on the day I collected the phone it changed to declined. Still awaiting a response re: my claim. Will be very annoyed if they try to state that opting to collect the phone from the store as opposed to home delivery voids the cashback as the transaction is clearly still done online, it's just choosing to collect from a shop instead of waiting for a courier is much easier.
	GDad \| 03 Feb 2014 Report Abuse
	Had two cash back claims - both have been declined for (I think) spurious reasons! Just waiting to see if my appeal will get anywhere. Doubt if I will go to them again.
	slipperyjim \| 26 Jan 2014 Report Abuse
	The click through for the purchase was fine. However, after a few days the purchase price went from £49.99 to £1. After 3 months waiting to hear back from merchant they have declined the claim for cashback as 'order cannot be found', despite being given the order number from my email confirmation. Avoid disappointment and go elsewhere.
	maffk \| 09 Jan 2014 Report Abuse
	YOU WILL NOT GET YOUR CASHBACK! Carphone Warehouse should be THROWN off TOPCASHBACK for FALSE PROMISES... If you don't get a confirmation via email within a few hours They will have CANCELLED your order made through cashback sites & email you asking to "phone" for further details, but this is a PLOY to AVOID paying cashback your owed, as when you do they give you a different order number (made over phone & not online) so it's invalidated...it's VERY SNEAKY! Also DO NOT USE COLLECT FROM STORE, if you want cashback, as last part is completed in-store, which again means NO CASHBACK, I've never used such a underhanded company in my entire life!!!
	MrRichTea \| 11 Dec 2013 Report Abuse
	Carphone Warehouse are sneaky, they cancelled my original order placed online and emailed to say that I needed to phone them to complete the order due to some error at their end. I didn't realise at the time that rather than reinstating my order they gave it a new order number. So although I paid 150.00 upfront and signed up for a 24 month contract the cashback didn't track because they had changed the order number, even after raising a case which took several months to get an answer, they refused to honour the deal. Very poor service from them regarding the order at the time too. I did not realise they'd cancelled the order, only that they emailed to say I had to phone rather than getting a confirmation email. They still kept my 150 quid even though they'd cancelled. Very poor indeed. I won't be using them again.
	rhrcb \| 07 Dec 2013 Report Abuse
	tracked at £0.00 for pay and go upgrade?? claim submitted.
	staking \| 03 Dec 2013 Report Abuse
	Am a long term user of TCB, so know the drill and never normally have any issues. I purchased a tablet for my mum on aspecial offer and was supposed to get 4.50 back, and instead got 45p. Raised a missing form with TCB and even though I had copies of the order and paper work the network rejected it - stay away from these jokers.
	chunkylinc \| 03 Dec 2013 Report Abuse
	Cashback tracked but got declined then a missing cashback claim also got denied. Only got my 24 month contract from Carphone Warehouse because it worked out cheaper with the cashback. Could have actually got a better deal elsewhere if I knew they wouldn't pay cashback. Last time I shop with Carphone Warehouse.
	ScoobyCon \| 30 Nov 2013 Report Abuse
	Cashback eventually declined after putting in a claim (now 9 months after purchase). Supposedly product not eligible for cashback - I checked this thoroughly on purchase. The only problem I have ever had with Topcashback!
	Caroline_2506 \| 22 Nov 2013 Report Abuse
	followed all the t&c that were on the website at the time I got my I phone 5, tracked straight away then after a month decline, now they have changed what is egilible for cash back, con artists!!!! don't be swayed by the cashback these losers are offering ,because they change the rules once you have purchased
	3910lee \| 20 Oct 2013 Report Abuse
	Bunch of con artists. Place the order through topcashback, get told to call them because they need more information. Get told they need to cancel the order and place a new one over the phone. Goodbye cashback. Needless to say, I just cancelled the order full stop and will be buying elsewhere.
	steevie_b \| 19 Oct 2013 Report Abuse
	RUBBISH Each and every time I try to upgrade to the iPhone 5S the transaction fails on CPW's side. Everytime! Customer Services will phone up, tell you that the transaction couldn't be completed for one reason or another and then ask if they can process it direct with you over the phone. In doing this you get a new transaction number and the link back to TopCashBack is severed - therefore you don't get your cashback. I've been through this 4 times with them in 1 week. They have now informed me they will not sell me the phone because there's 'suspicious' activity on my account i.e. 4 transactions for the same product. AVOID!
	\| 09 Oct 2013 Report Abuse

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