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Get up to 4.2% of your purchase back when you shop with Agoda Join TopCashback Free
Get up to 4.2% of your purchase back
when you shop with Agoda

Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

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Agoda Reviews
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Worst cashback experience I've had on Top Cashback so far. I booked several different stays through Agoda for a holiday in November and not a single one tracked. Had to go through the claims process on each one and still nothing... and then a nudge and eventually 2 months down the line Top Cashback managed to get it tracked and payable. Really have to mark down Agoda on this, it feels very much like they are doing everything possible not to pay out in the hope people won't bother. Would probably look to one of their competitors in future as we also found the pricing on their website incredibly misleading. You commit to one price, then after a few steps in the checkout process several different taxes are added and it leaps up considerably - very sneaky.
  email | 18 Feb 2013 Report Abuse
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Worst cashback experience I've had with any retailer on TCB. Transaction tracked eventually, but at zero. Raised query with TCB and cashback tracked. Then back to zero because Agoda rejected. So I've re-raised the claim. Don't hold out much hope, because from others' comments it's clear Agoda are not to be trusted. Avoid like the plague!
  Red_to_the_bone | 14 Dec 2012 Report Abuse
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I made three different transactions and all failed to appear
  zamzam | 08 Dec 2012 Report Abuse
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Needless to say that my purchase failed to track. Have lodged a claim and will wait to see what happens. I'm not holding my breath
  Tcb0001 | 15 Nov 2012 Report Abuse
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I completed my transaction and it failed to track, my claim was processed and the cashback appeared as pending. Then Agoda turned it down. The transaction was completed in line with their guidelines. They have misled me regarding cashback on offer, the rate should have read Zero percent rather than six percent. I urge you not to use them and I urge Top Cashback to remove them from the list.
  sfdallamore | 28 Oct 2012 Report Abuse
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Oh dear looks like my cashback has now gone to ZERO. Guess I wont be booking with agoda any more............
  jaycee4 | 17 Aug 2012 Report Abuse
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Dreadful! Do not use this merchant, received a pending status following submission of a cashback claim which has since been reverted to £0.00 with no valid reason. The cashback was worth over £30...suggest you go elsewhere, I certainly will be for any future hotel bookings!
  ropes | 15 Aug 2012 Report Abuse
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Initially the Cashback did not track, until i raised a claim with topcashback.com. The correct amount then appeared in the pending section for several weeks, and now it has appeared as declined by the merchant! There is no reason why it should have declined. The only reason i booked through this merchant was that it worked out cheaper then others with th cashback. I find it ridiculous that companies can get away with this, espescially with regards to the amount that myself and others have spent!
  dantruman | 15 Aug 2012 Report Abuse
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After submitting a claim my cashback has arrived in the pending section. Thank you Topcashback for your help.
  jaycee4 | 28 Jul 2012 Report Abuse
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14 days now have past and still no cashback. submitting a claim, wish me luck lol
  jaycee4 | 18 Jul 2012 Report Abuse
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No cashback tracked despite clearing all the necessary cookies etc. Disappointed!
  | 17 Jul 2012 Report Abuse
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Booked hotels with this retailer 4 times in the past month, cashback has NEVER tracked. Bad experience, would rather use such as Hotels.com or Expedia whose tracking process is far more reliable!
  spetewu | 17 Jul 2012 Report Abuse
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Same here - not tracked. This seems common with agoda, not holding my breath. Should have gone with something else like hotels.com, oh well..
  | 17 Jul 2012 Report Abuse
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no cashbashck received as yet after 4 days .
  jaycee4 | 11 Jul 2012 Report Abuse
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My cashback failed to track, be wary of this retailer!
  __CMC__ | 09 Jul 2012 Report Abuse
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