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Agoda Reviews

While it is fair to say you will find some negative Agoda reviews below, plenty of positive remarks have been left by our members. While some people have complained about their cashback not tracking, others who have booked with the hotel service through us have clearly had no such issues. Some of the feedback you will find includes “perfect, paid on due date — no complaints from me”, “confirmed and payable within five months” and “cashback confirmed and payable within specified period”.

You will also find positive Agoda review feedback about the deals available on the Agoda site and the service provided by them. Our members have said such things as “great deals on hotel accommodation”, “great bargains to be found”, “good company with some fantastic rates. Very reliable” and “good value for money”. If you take a look on Trustpilot, you will find the vast majority of customers who have left reviews have been very complimentary, with comments including “easy and clear to book with competitive rates”, “best thing ever” and “best price and easy for booking”.

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Agoda Reviews
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Terrible
Does not track. They do not accept claims. Avoid.
  Peter_111 | 17 Sep 2024 Report Abuse
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Avoid - does not honour cashback
I've booked 3 different trips through Agoda, every single time the transaction didn't track and they have refused to honour the cashback claim. Avoid and book through another hotel provider instead.
  LewisPoultney | 13 Sep 2024 Report Abuse
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Still waiting 7 months after stay
It says 3 months on this site for cashback to be paid. It isn't. I stayed end Jan still waiting. Some paid up but it was longer than 3 months.
  lisavb | 03 Sep 2024 Report Abuse
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my go to - for hotel bookings
good website . lots of accepted discount codes . was worried i wasn't gona get the cashback due to "nothing to pay" for a few months, then when payment was due my bank blocked the transaction due to a "fraud alert" ... thankfully Agoda gave me 24 hrs to pay without losing my booking .. so was really pleased when the cashback was accepted and came good recently . thanks Agoda and TCB
  cheekymonkeh | 01 Sep 2024 Report Abuse
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two transactions and none paid
Spent nearly £2000 through topcashkback on this merchant. both declined for some vague reason and none paid. Avoid this merchant and expect anything to be paid out.
  umarjee4u | 20 Aug 2024 Report Abuse
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Quick automated tracked purchase and payment
No intervention needed, thanks Agoda
  rgsnowdon | 01 Aug 2024 Report Abuse
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A right con !!!
Found a great price at a hotel I wanted to visit, but when I tried to book through top cash back they added an extra £12 per night. Needless to say I didn't book through TCB. A right con !!!
  pjgolf | 29 Jul 2024 Report Abuse
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smooth process
Excellent. No fuss from tracking to receiving cashback
  Jqm | 20 Jul 2024 Report Abuse
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quick***
Cashback received very quick...
  supergran | 30 Jun 2024 Report Abuse
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Slow but successful
Takes about 6 months from track to payment, but worked.
  Fozilla28 | 27 Jun 2024 Report Abuse
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good
a little long but always good
  Rajnanua | 26 Jun 2024 Report Abuse
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Dishonest and slow
They have paid a reduced amount after 5 months, but nearly 6 months now and still waiting for the correct amount to be paid through my claim
  lezz69 | 22 Jun 2024 Report Abuse
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Agoda
They simply dont pay out any cashback, always an excuse not to.
  johniep888 | 21 Jun 2024 Report Abuse
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Great
I got my cashback!! That’s why I stopped using Exped** as I never got a penny cash back from there
  Onana | 18 Jun 2024 Report Abuse
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Consistently Poor
Over the many years I have been using TCB and Agoda for travelling (I travel 2-3 times annually), I have never had a straightforward cashback with Agoda. They mostly decline it or give a reduced amount if they are feeing generous. Never shop from Agoda based on their cashback value.
  indranil2u | 09 Jun 2024 Report Abuse
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decline cashback
use the link but still get decline with the reason that they cant identify last click channel.
  Pipattra | 05 Jun 2024 Report Abuse
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Still waiting for cashback from Dec 2023
Booked a hotel room via Agoda for early Jan and still waiting for it to be confirmed five months later. Worried that their outfit is a scam.
  faisalaqureshi | 01 Jun 2024 Report Abuse
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Agoda cashback is a scam
Didn't track cashback. Submitted a missing cashback claim. Refused as "not last click" in spite of me clicking directly from topcashback to Agoda website. Clearly they are either bait and switching users by offering cashback that never materialises, or they have technical problems that are stopping them being able to track properly. Either way, topcashback should do better in making good on these business' promises.
  tunga | 31 May 2024 Report Abuse
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Unconfirmed Cashback
Cashback unconfirmed after nearly eight months. Very much expecting the Cashback to be refused. Disappointed as I used the merchant because of the promised Cashback.
  brad18white | 29 May 2024 Report Abuse
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Cashback refused
Like many complained, Agoda is one of the cashback scams that rarely award cashback, for whatever reason they may seem appropriate (although completely false) - and there's nothing you can do about that.
  mivaul | 24 May 2024 Report Abuse
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Not one payout from Agoda
First purchase made 21st September 2023 and made numerous purchases since, have NEVER been paid out from Agoda, 1st purchase being 8 months ago which I would have thought to be ample time, raised ticket with Topcashback and they advised unable to do anything until they hear from Agoda, stopped using Agoda until a resolution and I book quite a lot of hotels a month
  low10ner | 23 May 2024 Report Abuse
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Scammers
A perfectly legitimate purchase was declined . Bunch of crooks !
  eggleman | 22 May 2024 Report Abuse
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Cashback declined after waiting 2 years :(
We booked a hotel in 2022, and just had the cashback declined... unreliable will avoid in the future.
  ponderingpoet | 18 May 2024 Report Abuse
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Will not use again
Did everything right waited months now cashback declined. Plenty of other companies more reliable than Agoda. Bye bye to them.
  Leftquidco | 24 Apr 2024 Report Abuse
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No Cashback
Cashback never materialised. Having booked well in advance, as many booking accommodation do, I couldn't raise a missing cashback claim until AFTER the maximum period (100 days?) was past. Disappointing.
  Geehead | 24 Apr 2024 Report Abuse
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