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Get up to £134.50 of your purchase back when you shop with AA UK Breakdown Join TopCashback Free
Get up to £134.50 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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purchased in August tracked immediately but has not become payable yet.
  astra | 05 Apr 2014 Report Abuse
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AA Simply cancelled the cashback exactly 100 days after the transaction period. Never going with them again!
  Jonnyuk2012 | 23 Mar 2014 Report Abuse
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WISH I had read this forum before choosing AA for my breakdown cover. Like others, I have languished at 'pending' for the last 8 mths. Eventually lodged a support ticket to be told by TCB that AA have been taking ages ... not to give up hope! Very next day they got bk in touch to say the cashback has been declined! No reason! I checked that I had fulfilled all the T's & C's (I had) so looks like I will never get this cashback. I feel cheated too since there were cheaper products available but only the AA cashback made their product the best value! Not impressed AA!
  jhpark | 16 Mar 2014 Report Abuse
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Don't give up too easily folks. Yes you can't lodge a missing cash back claim because it's payable in more than 100 days, but for that very same reason you can instead lodge a support ticket say 4-6 weeks after it was due. This is what I did and TCB sorted within 10 days. Read the support ticket rules and know your stuff, then use this to pick the right moment to involve TAB.
  DLiquidator75 | 12 Mar 2014 Report Abuse
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So a update is due! Some after posting here in Feb regards my outstanding cash back claim from the AA, and yet another email to TCB - I can now say it has finally appeared in my account!!! Unfortunately it's a somewhat lower amount than I had expected from the transaction, however it's better than nothing!! As for the AA cover, can't fault it yet - just a shame the cash back isn't as quick as the patrols.
  DJM999 | 11 Mar 2014 Report Abuse
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Got top cover for my car on 15/12/2013 still waiting for my £63 cash back suppose to be paid in 30-60 days happy with cover but would like paid my cash back to be paid
  Railanne | 10 Mar 2014 Report Abuse
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37 weeks after my purchase my TCB is still pending. So long ago now TCB will not let me put a claim in. Check the stats out, N\A .... That is because they no longer pay out. Check the forum out, lots of annoyed customers... Do not buy because of the TCB.... You will not get it.
  Simonc65 | 28 Feb 2014 Report Abuse
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My AA cashback was never confirmed. The twenty six weeks waiting time has passed AND the topcashback page to make a claim for lost payments wont let me put in transaction date because its 'more than a hundred days'!! I am NOT a happy customer!
  suex | 25 Feb 2014 Report Abuse
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Not the first time AA has failed to pay up. This is awful, it's bordering false advertising. It has been almost a year now and I've yet to hear a peep out of the AA as to why they've not paid cashback. Take my advice, just don't bother. If you see a deal or voucher code elsewhere, use it! Don't rely on getting cashback from the AA because they just won't pay.
  steve_d | 22 Feb 2014 Report Abuse
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I've taken out several AA products, all of which offered cashback. I have yet to receive cashback from any of the products taken out. Since I joined the scheme several years ago, I have had no problems with any other merchants. Unfortunately the AA has let the side down again.
  urbanwarrior | 21 Feb 2014 Report Abuse
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Need to add the TCB site defaults to order reviews in star order which gives a different picture regarding satisfaction of this produce. If this has such a high level of non payment as appears to be the case from the recent reviews this product should be removed.
  | 21 Feb 2014 Report Abuse
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This cashback is a total joke - purchased AA product June 2013 - yes 8 months ago - still showing as pending so nothing that can be done. I have switched to other cashback providers until I see if this is ever resolved/paid. Based on my ecperience I would avoid and would not recommend. This transaction destroyed my faith in TCB. I suggest anyone considering this offer reads the comments on the forums first before making a decision.
  | 21 Feb 2014 Report Abuse
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If your considering this cash back offer thru the Topcashback website, walk away now!! Check the TCB forums and search AA Cashback. From personal experience, 8 months later after taking out a breakdown policy - I STILL haven't received the cash back and get the same reply of "wait a bit longer" from TCB. Don't base your purchase on getting the cash back, it appears unlikely to happen!!
  DJM999 | 21 Feb 2014 Report Abuse
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Didn't track and TCB appear not to be able to do anything about it. Avoid.
  idontcare | 19 Feb 2014 Report Abuse
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Terrible!!!!! Does not pay. corporate conmen!!! Sort it out Topcashback. Very poor
  edmonds99 | 13 Feb 2014 Report Abuse
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complete utter waste of time.over a year and still waiting for cashback.no reason for the delay given by merchant or tcb.would not have taken overpriced service if not for the cashback so not happy.supplied them with all details i.e.transaction number,date of purchase,direct debit particulars etc. still nothing.
  monkeyman69 | 13 Feb 2014 Report Abuse
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Tracked same day, but 30 weeks later I'm still waiting for the payout... Can't raise a claim as it's over 100 days.
  Seyms | 09 Feb 2014 Report Abuse
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Have used TopCashback a lot and this is one of the few retailers who actually track the transaction straight away. Usually I have to wait then submit a query when it doesn't appear. Well done AA.
  10184524932 | 09 Feb 2014 Report Abuse
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Just over 6 months on and my cashback is still pending. I expected a payment by now but nothing. Let's see if Topcashback manage the cashback transaction or if it's a £44 cashback that never happens.
  Franz | 03 Feb 2014 Report Abuse
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Absolutely atrocious - all these negative comments and TCB seem to be doing nothing whatsoever about it. If The AA signed up to do this and are refusing to pay out the money promised then that is fraud. I bought my policy Feb 2013, submitted a ticket 5 months ago, and it's on hold. Disgusting from both companies. Avoid.
  r0ckst4r | 02 Feb 2014 Report Abuse
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Same experience as the other negative reviews here! Took out cover in March 2013, told will take 6 months to show. Sent a nudge in December, now showing 0 cashback and over 100 days so can't do anything.
  bgb176 | 30 Jan 2014 Report Abuse
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Cashback tracked correctly, however was declined at around 7 months. Disgraceful. Should be removed from TopCashback. Perhaps I will have better luck with a different car breakdown company next time...
  notahappybunny | 27 Jan 2014 Report Abuse
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Got the full package £168, expecting 75 After 8 months of waiting cash back declined, I will not be renewing my contract with AA, i hate welchers! To top it of as it's after 100 days I can't even lodge a claim, shame on you AA and shame on you topcashback for not supporting.
  pete79 | 24 Jan 2014 Report Abuse
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Took out a new policy of a value as a new customer) in April 2013. It's now January 2014 and I have note recived any cashback. Initially it tracked ok but had a ridicously long time trame in which the cashback would be paid (greater than 6 months). I waited and waited and eventually raised a support call flagging this up. Topcashback staff helpfully said wait a little longer then reflag up which I did. They said they would chase. Now my cashback amount has been set to zero for this transaction. To say I'm unimpressed in an understatement. Avoid.
  MadMuzza | 24 Jan 2014 Report Abuse
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Took out Breakdown Cover in March 2012 through Topcashback with the offer of £50 cashback. Definitely went through the tcb site but it didn't track so I raised the issue. Sent nudges once a month since. It is nearly two years later and not heard a thing. Very very poor on both the AA and tcb. Seems to be a lot of people have had the same problem unfortunately. I have given no stars as even one is too much!
  ajsmitd | 24 Jan 2014 Report Abuse
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