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Get up to £134.50 of your purchase back when you shop with AA UK Breakdown Join TopCashback Free
Get up to £134.50 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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My cashback didn't track, I raised a support claim and AA have stated that they will not be paying out. Very expensive breakdown cover without the cashback offer.
  sarahkaiba | 13 Jul 2015 Report Abuse
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Very good experience
  colonelsensible | 27 Jun 2015 Report Abuse
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Site keeps saying I need to register for BACS, I've registered credit & debit card, same message, total waste of time.
  RF3 | 21 Jun 2015 Report Abuse
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Looks as though I have been luckier than some. Didn't track, put in a claim which went straight to payable three months later which was the time advised I would have to wait for cashback.
  FrankiesSecret | 05 Jun 2015 Report Abuse
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Tracked with wrong amount, raised support ticket, waited 2 months and it's still wrong.
  cwl999 | 06 May 2015 Report Abuse
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Tracked wrong amount, now waiting for "faster payout"
  cwl999 | 07 Apr 2015 Report Abuse
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Have waited just short of a year and still no sign of the casback due being payable;despite it being listed as faster paying.will be looking elsewhere come renewal time.
  Prudent_Fool | 06 Mar 2015 Report Abuse
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Ive been waiting TEN months now for my cashback..
  Dawn_Johnstone | 13 Feb 2015 Report Abuse
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Paid out a lot quicker than it said. Recommended
  mwoolner87 | 11 Feb 2015 Report Abuse
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Quickest casback payout ever- terrific. Had to call them out within 2 weeks of joining! Fate. Anyway they were excellent.
  MaximusMeridius | 05 Jan 2015 Report Abuse
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That's now 1 year since the policy was bought - no cashback has been paid. If you are relying on the cashback to make the breakdown cover cheaper than others, then think carefully. TCB have been, how can I put it, less than useful. They continue to promote this company (even adding in 'Faster Paying') eventhough they know that there are many unhappy customers (if the forums were operational then you could check).
  Mr_Ross | 29 Aug 2014 Report Abuse
 
Hi there, I am sorry to see hear that this has not yet been resolved for you, please be assured that we will do all that we can to get any outstanding cashback to you as expected and hopefully, it is not going to be too much more of a wait for you. Your continued patience with this is greatly appreciated. Best wishes, TopCashback

TopCashback
 
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Purchased breakdown cover in April 2014 and did not track. Submitted claim but 4 months later still no sign of cashback.
  Gill23 | 15 Aug 2014 Report Abuse
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It seems that the advertised cash back amount is completely wrong. if you get a quote outside the Top-Cashback site the policy amount is around £20 lower. So the advertised cash back amount is actually closer to £40 not the advertised £60 Wish this was clearer in the detail
  | 01 Aug 2014 Report Abuse
 
Hi there, This should not be occurring for you. Could you contact us on a support ticket and also be sure to take some screenshots of the price differences? We will then be able to take a look into this for you. Many thanks, TopCashback

TopCashback
 
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Took 12 months to get the cashback. Not acceptable.
  craigyboy | 24 Jun 2014 Report Abuse
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Waited 6 months, still no cashback. Allegedly Topcashback are following it up, but no progress has been made. Avoid if you want the cashback. I would have gone to Green Flag if I'd had known the promise of cashback was fraudulent, but I will certainly be cancelling the AA at the end of the year.
  MajorSulivan | 19 Jun 2014 Report Abuse
 
Hi there, I do apologise that this is taking much longer than anticipated to progress, we are still waiting for the cashback to be received for some transactions with this merchant from this time period and it is receiving our full attention. I can confirm that we are starting to see payments gradually come through and I hope that you are not having to wait too much longer for your cashback to progress. Kind regards, TopCashback

TopCashback
 
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Policy taken out July 2013 cashback payment 26 weeks, nearly a year on battling with TopCashBack and still not cash back. Every time I contact Top Cash Back all I am told to do is wait......wait until the policy expires and I can no longer obtain the cash back. Don't bother and save yourself the emails and use another cash back provider. I will be closing my account with this rubbish cash back website. Still not cash back and a complete waste of the customers time.
  actiongirl5 | 16 Jun 2014 Report Abuse
 
Hi there, I am sorry to hear that you feel this way, I can assure you that we are working alongside the merchant’s network to get any outstanding cashback paid to our members, I cannot say exactly when this will be fully resolved though I'm afraid. Your continued patience is greatly appreciated. Kind regards, TopCashback

TopCashback
 
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Arranged the Breakdown cover on 9/2/14 to take effect from 14/3/14. £72.45 tracked within 24 hours. I have been reading other customers reviews over the past couple of months, and felt a little concerned as most were negative. However the full amount became Payable on 7/6/14 which was a pleasant surprise. I genuinely feel sorry for those who have been waiting months for your Cashback - hope it arrives eventually? But on my own experience I can only recommend the AA Breakdown on Topcashback as £72.45 against the annual price paid of £194 is a big bonus!!
  rayjwacko | 07 Jun 2014 Report Abuse
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An update on my previous comment. I've just seen that the promised £72.45 has become payable. I was very nervous because of all the negative comments re AA cashback and it took almost the full 60 days to move from pending. However, the estimated time for payout was 60 days (so not far out at all) and I've received the full amount I was expecting. So may be I should have been a little more patient ....
  | 03 Jun 2014 Report Abuse
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I purchased breakdown cover for the sum of £172 with the offer of £60 cash back. This was on The 28th Of April 2013. I am still waiting nearly 13 months later. I have sent numerous nudges to remind Top Cashback to chase up my earnings but to no avail.All I am told is to bear with us a little longer. I feel that the AA are advertising falsely and as such I am inclined to contact the appropriate authorities.
  apcaines | 26 May 2014 Report Abuse
 
Hi there, I am sorry to hear that you are still waiting for tha cashback to be received, please let me assure you that we will continue to do all that we can to get your cashback to you as quickly as possible and this is gradually being resolved, however, as we are reliant on the merchant producing the funds, I am not able to provide a set time frame at this stage as to when this will be. Hopefully you are not having to wait too much longer. Kind regards, TopCashback

TopCashback
 
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Whilst I haven't been waiting as long as others for news on my AA Cashback (almost 2 months) I'm still at pending stage and can't help but look at all the negative feedback and wonder if I will ever get my money. Payment in 60 days is not likely to happen! As with others, I purchased the cover in good faith believing that I was going to get good breakdown cover for 3 cars at a good price. Unfortunately my first experience of topcashback is not great at the moment and I can't see how to chase for an update. I paid in full and really do feel misled at the moment.
  | 16 May 2014 Report Abuse
 
Hi there, You will be able to view the estimated payable speed for your transaction on your account by going to your Earnings page and by selecting to view your 'cashback by date', Please be aware that these are just estimates based on the previous payout speed of the merchant so it can on occasion take longer for the payment to come through, however, you should see your transaction start to progress in due course. Kind regards, TopCashback

TopCashback
 
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I purchased breakdown cover from the AA in August 2013. Though it showed as pending quite quickly, with an estimated payable date as 26 weeks, it is now May 2014, and it is still only pending. It is not even showing as confirmed. I am really disappointed in how long the AA seems to be taking to pay this back. My breakdown will be due for renewal before long, and I am loathed to go back to them knowing they still owe me £30+ of cashback! I don't know if there is a way that Top Cashback can find out what is going on?
  panda6 | 07 May 2014 Report Abuse
 
Hi there, We are aware of this and are working alongside the merchant and their network to get any outstanding cashback paid to our members. Please be assured that as soon as the cashback has been received, you will see your account updated accordingly. Kind regards, TopCashback

TopCashback
 
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Tracked immediately...but still no cashback, despite paying for my breakdown cover IN FULL last JULY! Extremely disappointed since only the offer of cashback made the AA breakdown the best deal available.
  jhpark | 29 Apr 2014 Report Abuse
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Only reason i chose AA over RAC was the £79 cash back promised. Now it has been well over 7-8 months and it still hasn't gone past the pending stage. Topcashback can't really help make them pay up. Would never take a cover from them again
  Bharani | 24 Apr 2014 Report Abuse
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The cashback has still not gone past the pending stage and it has almost been a year since it was tracked.
  Bharani | 13 Apr 2014 Report Abuse
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We paid £169 for the full breakdown cover in August last year. Firstly and most importantly, we took the cover out based upon the breakdown service, not the cashback (although it was a slight influence). We've been with lots of different breakdown companies who have all been good, but these guys are definitely the best and most efficient. The cashback was £69, which I had to claim as it didn't track, but as usual, the TCB guys were spot on and kept me regularly informed up to today, when the £69 became payable. I understand why it took 7 months as I have now made 7 months of direct debit payments. Pleased all round.
  Martyn999 | 08 Apr 2014 Report Abuse
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