Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Brought the tv bundle deal with £110 cashback offer in January 2019. Still awaiting the cashback....waiting patiently....very patiently!!
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doublejj1987 | 11 Nov 2019
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Still waiting for cashback 8-9 months on, had by cashback confirmed but still not showing as payable. Never had this problem with any other retailer, and customer service have advised they are still chasing
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kitkatcath | 08 Nov 2019
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Guaranteed not to track, even after you raise cases. Cancel before you are done!
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Harjaschopra | 07 Nov 2019
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Very slow - Been almost 22 weeks and no sight of any cashback
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daddybeak | 07 Nov 2019
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I have now reported TopCashBack and Virgin Media to trading standards as this is blatant false advertising. Dragging their feet on both sides to not pay customers. Avoid and use a different cashback site.
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Stokenut | 05 Nov 2019
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10 months later still no cashback received. Very disappointed.
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lucianf | 02 Nov 2019
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Terrible Service - Ordered in March 2019. The cashback has been confirmed since May 2019 but 5 months later and I still haven't received my cashback with no help from the customer service team other than "We are still chasing this for you"
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Giandece1992 | 22 Oct 2019
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7 Months so far and no cashback, they were at time shown as a faster paying merchant. I can see I'm not alone - But TCB list the rating by 5 star date order by default, so people don't see the disgruntled users
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TimJWL | 06 Oct 2019
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Over 6 months with no communication
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piersjones | 02 Oct 2019
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great priced bundle , shame ive been waiting for my cashback since march
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kelbel86 | 29 Sep 2019
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Very quick to pay up! No issue at all.
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FR12795 | 29 Sep 2019
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All good. Got cashback after few months.
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tuziol | 27 Sep 2019
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Cashback was advertised at £250. It tracked and became payable at £120. Ticket opened - the response? “the correct cashback has been awarded for this transaction”. Now I'm no genius but £120 is NOT the correct amount when the correct amount (and I have screenshots of the TCB page) was advertised as £250! ABSOLUTELY DISGUSTING!
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livingstonalive | 27 Sep 2019
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Terrible, took almost six months to become payable. Locked me into a price rise before I could claim cashback. Sharp tactics.
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aldersonalex | 24 Sep 2019
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This provider doesn’t honour cashback -don’t use!
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Katfox | 22 Sep 2019
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Cashback had no estimated date and after two chases TopCashback provided the cashback as a goodwill gesture, three months after purchase
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AllieMW3690 | 18 Sep 2019
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I ordered on the 1st of May and it didn't track. It's now the 15th of September and Virgin Media even bothered to look at my open claim. Now I'm locked into a 12-month contract paying £99 a month, I'd have taken a cheaper contract had it not been for the cashback. I feel like I've been conned. Virgin Media pie you off when you contact them and TopCashBack do naff all to chase it up.
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Stokenut | 15 Sep 2019
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My purchase did not track and I am extermely dissapointed with this as the cashback influenced my decision
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azz1986 | 11 Sep 2019
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Ordered April 2019 - still not confirmed, support ticket apparently sent to retailer end of June 2019, still nothing - did the usual before ordering, cleared cookies/browser history before ordering... very VERY poor!!
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jazz282 | 05 Sep 2019
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the site you can trust and earn cash back as well give 5stars
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harryalways | 04 Sep 2019
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It is the easiest thing to earn cashback on Topcashback.
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Jacqueline_Jones | 04 Sep 2019
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Very poor. Purchase in February 2019 and cashback still not paid. Seems they want to get your costume but, not bothered about making false promises of cashback to entice you!
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jimsleith | 04 Sep 2019
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very fast pay out thank you
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H2FoaJ4BN | 03 Sep 2019
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Faster paying? Not really, I am still waiting for my cashback for my custom on 26 of February 2019, luckily now has been confirmed. It has been more than 6 months, I don't think they should have "faster paying" anywhere near their name.
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jumbolek | 31 Aug 2019
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I ordered VM a year ago but cancelled as they are unable to provide services. They sent me unpaid notice when i don't have any services. They removed notice and closed my account. I went to VM this time through topcashback. Got VM connected. Now, they declined cashback. I don't have energy to fight with them. However, i suggest to check with them properly as cashback is not guaranteed. If the offer is good take it. My advice is to not include cashback as part of the offer
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Member776677164413 | 19 Aug 2019
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