Get up to £100.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £100.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
friend icon
Still waiting for cashback
I am disappointed that it is taking ages. What's up VW?
  Nedlink | 26 Nov 2024 Report Abuse
friend icon
Don't pay out rewards
Avoid the customer services, internt is good however
  ShivamRR64 | 04 Sep 2024 Report Abuse
friend icon
Absolute cracker
This works perfectly if you are thinking of getting Virgin Broadband. Its the best internet providers anyway, but a huge £140 cashback was amazing. Got about 6 months fee with the promotion for new signups!
  mewsha | 11 Jul 2024 Report Abuse
friend icon
No cashback received
No cashback received up to now since my purchase on June 2022. I am very disappointed and don't know what should I do for this missing cashback.
  Katherineip | 10 Jul 2024 Report Abuse
friend icon
VOLT virgin. CHECK you have all included. DO NOT SIGN or tick ANYTHING
Get EVERYTHING in writing. Email, text, or take screen pictures. As they will dispute anything said or not word perfect. 3months along and I'm STILL in dispute over original agreement amount (total agreed for virgin and O2 , miss represented).
  kimike | 16 Jun 2024 Report Abuse
friend icon
Didn’t track and manual declined
The cash back never tracked so submitted a manual claim. Despite the order being completed and still active now, no promos or offer codes used Virgin claim to not be able to find the order. Virgin customer service is also shockingly bad.
  steph185uk | 20 May 2024 Report Abuse
friend icon
Unbelievably bad!!
Took out full fibre broadband in October Black Friday deals!! Did everything right but low and behold Virgin refused to honour the £68 cashback i was due. Virgin have you anything to say? Do you pay anyone? Why did i not receive? Depending on your answer , depends on my next comments.
  Rosey99 | 27 Apr 2024 Report Abuse
friend icon
Cashback paid straight away
Couldn't believe how quickly this cashback was paid, very impressed!
  Katehmc | 26 Feb 2024 Report Abuse
friend icon
Total liars and did not honour the TCB offer
Took out a deal for broadband via TCB, kept all the documents and screen shots of the deal. Had to chase them to track it, then had to supply all the order numbers and contract dates for them just to say I got it via somewhere else and not TCB. Lost out on £110. Not the fault of TCB, they have been great as always. This is totally Virgin media!
  Toddy73 | 24 Feb 2024 Report Abuse
friend icon
Great service
Ordered and installed very quickly, DIY install. WiFi works and accessing the bill online is quick. Just the job!
  David_Garwood | 20 Jan 2024 Report Abuse
friend icon
Slow payout
it took almost 6 months to get cashback
  bharatrathod77 | 08 Jan 2024 Report Abuse
friend icon
Easy
I was firstly very surprised how much cashback i received and secondly surprised how quickly it made it onto my earnings page. Also Virgin Broadband has been briliant
  Chunky1970 | 20 Dec 2023 Report Abuse
friend icon
Very quick cashback!
Very easy to sign up through topcashback and received cashback earlier than expected! Definitely recommend
  Absgti1 | 11 Dec 2023 Report Abuse
friend icon
Fabulous
Easy to purchase, delivered on time and online set up very quick, very happy
  jackkent | 25 Oct 2023 Report Abuse
friend icon
Simple1
SIMPLE STRAIGHTFORWARD AND RECEIVED! THANKS
  mkred | 17 Sep 2023 Report Abuse
friend icon
Usual Didn't track ploy
No cashback paid as despite following the link for a certain product purchase, told months later didn't track
  traveller1961 | 12 Aug 2023 Report Abuse
friend icon
Good Service
Good Service
  Kruzz31 | 02 Aug 2023 Report Abuse
friend icon
Easy & superfast payout
Easy & superfast payout
  2011kelly | 01 Jul 2023 Report Abuse
friend icon
No issues resolving a missing claim.
I signed up through TCB and it did not track. Informed TCB who resolved and issue. Virgin Media paid the cash-back with no issues.
  Shez77 | 11 May 2023 Report Abuse
friend icon
Excellent.
Advised it was possible through Hotukdeals.com
  littlegreenbag | 27 Apr 2023 Report Abuse
friend icon
Virgin Failure
Made virgin services purchase like I have successfully with hundreds of other transactions via TCB. This time however Virgins systems or network has messed up and has declined my cashback. Not a happy chappy.
  kulwant_singh | 05 Apr 2023 Report Abuse
friend icon
FAST cashback
Originally the cashback amout tracked at a lower amount. I logged a report to TCB, but it raised to the full amount automatically. Full amount is now payable 5 days after being connected. That has to be a record payout time. Cashback 5/5 Virgin service (so far) 4/5
  dgbennet | 24 Feb 2023 Report Abuse
friend icon
Tracked- then declined!
Be aware, i followed all the rules to ensure that i get this cashback this originally tracked at £0.00 raised a claim and months later they declined. Not ideal is it was for over £100.00 so the package taken out is more expensive then i needed to be if i had gone direct. TopCashback were great at customer service :) shame about Virgin!
  Rehan89 | 16 Feb 2023 Report Abuse
friend icon
Cashback given very quickly, even with existing virgin offers
  Mike018790 | 05 Feb 2023 Report Abuse
friend icon
I dont have cash back for that deal !!!!!!! :-(
  damianedin | 28 Jan 2023 Report Abuse
12345...40      View:   2550100