Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Cashback initially didn't track but once TCB had chased up it went confirmed and payable quickly. Excellent broadband service, very satisfied customer.
Only (minor) downside is we keep getting junk mail informing us that Virgin Media is available in our area - wish they'd take us off the mailing list as we're already customers!
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r0c0 | 31 Oct 2011
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Cashback tracked at £65 rather than the £150 advertised.This was 3 months ago and the £65 has now become payable.Looking at previous comments it seems unlikely i will ever receive the full amount and if i cash the £65 my claim will probably be deemed closed anyway.
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eric_cross | 21 Oct 2011
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They pay well to get you and don't want to ever let you go. Broadband is v.v.fast and reliable. All the TV and phone options are there. But it all comes at a cost. A rolls-royce service at a rolls-royce price.
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crozeh | 05 Oct 2011
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As i was already wired with virgin and only needed a modem i managed to get the £40 installation charge on BB only deal credited back to me... i had to challenge the charge however, this was not offered and i was not successful first time... was the 4th and 5th attempt before the $40 credit was authorized... i refused to pay £40 for someone to come out and plug a modem in as that is all i needed, when they could have posted it and i could have done it. but service is excellent no doubt about it, best BB out...
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j2_fallows | 04 Oct 2011
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Virgin Media provided us with a great package that was simple to order. You get to choose a date for them to come and install, so you can plan taking time off work.
Overall, very satisfied with them.
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| 01 Oct 2011
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Although at first cashback went to zero. I complain and the Cash Back team did the investigation. They managed to track the claim and the system showed cashback and withing days it was payable.
Good work from CashBack team.
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Shailesh | 25 Sep 2011
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My Cashback appeared quickly once the purchase was made but then vanished. Raised a claim with the Cashback team and the cashback has reappeared although I suspect I am never going to actually any csshback. I hope to be proved wrong
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| 23 Sep 2011
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initially several days before it tracked.when it finally did it was for £65 rather than the £150 advertised despite me ordering the full package of tv,landline and broadband.this was 7 weeks ago and i have raised a query with tcb.this is the 1st time i have had a problem with a merchant but looking at other reviews of virgin media it seems i am not alone.
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eric_cross | 19 Sep 2011
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5* nothing to complain.£150 after 2 moths ish....
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savantu2003 | 17 Sep 2011
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Very poor. Followed all the required signing and feedback. Oringally got cashback, then when became payable it zeroed. Still no cashback and have lodged an enquiry. Still nothing heard from virgin. Very Disappointing!! Avoid
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nscavfc | 13 Sep 2011
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Having experienced initial lost cash back award tracking,this was quickly traced and reinstated to my account. patience pays off and happy that the cash back now payed. looking forward to the next.
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colsthedad | 09 Sep 2011
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Virgin Media did not reply to numerous requests for cashback over several months it was only because a topcashback agent got involved that I got the cashback.I would not recommend them for a cashback.
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tumnus | 30 Aug 2011
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Been waiting since 13 May 11 for cashback to even track. Have raised a query and nudged once so might have to start being a bit more forceful. Certainly will not be using this merchant again :(
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copperkiduk | 23 Aug 2011
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I have to report a claim my purchase didn't track automatically. Fingers crossed it would be paid.
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pxtb | 09 Aug 2011
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Very happy with the deal. Joined Virgin about 3 months ago and used TCB but was not due to start my contract until 1st July (which I did).
By the end of July I had £151 into my account and very happy. I only joined virgin for their broadband at £21 a month and still got the 3 months for £16 deal, free installation and money off for using refer a friend. A bargain.
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97browng | 09 Aug 2011
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I would absolutely recommend this merchant
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| 07 Aug 2011
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time delay for cash back is too long
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| 07 Aug 2011
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great paid on time stated
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bingosandra | 05 Aug 2011
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Started contract in May, £150 tracked almost immediately, became payable this week. Can't fault it.
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elms_r | 02 Aug 2011
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Taking far too long to be processed!
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markowgb | 01 Aug 2011
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moved over to virgin in april and still no cash back!
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me_dave4 | 31 Jul 2011
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£150 tracked next day, few weeks later turned to £0 have filed a claim otherwise I would have stayed with sky :(
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Chrissie1003 | 30 Jul 2011
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