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Virgin Atlantic Reviews

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If you are thinking of booking a flight with Virgin Atlantic but are not sure what to expect, you should take a look at the feedback below, which has been left by our members. Among the Virgin Atlantic reviews, written by people who have booked with them through us, you will find one which states: “Absolutely brilliant airline — flown with them many, many times.” Plenty of people have also commented on how quickly their cashback was paid out, including some who said they received theirs before they had taken their flight. Comments include “excellent as always. Great cashback service and great airline — paid cashback before the flight taken” and “booked flights in Feb, got cashback in April before my flight in early June”.

It is fair to say the Virgin Atlantic review feedback on Trustpilot is a little more mixed, although you will still find some excellent comments, with one customer saying: “Been flying with Virgin Atlantic since 1993 and every time the service has been awesome. I never get tempted to fly with any other airline.” Some of the other remarks left include “from check-in to food and service, everything was on point”, “the staff are always courteous and helpful, and the planes are comfortable and clean” and “Virgin Atlantic are THE best airline I have ever flown with, simple as that”.

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Virgin Atlantic Reviews
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Very quick record of the cashback but a little disappointed that the cashback is only on the ticket price, in my case 25.00 with the balance of 319.00 being taxes of the total value paid.
  CN93009225952 | 12 Jan 2012 Report Abuse
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Good, despite reading some comments that the cashback didn't go through, mine did! The downside to this is the low percentage of cashback and the fact that the figure you get cashback on is only the flight itself and not taxes, surcharges etc. so only 50% of my flights were cashback-able.. boo.
  TheRealNewbie | 25 Oct 2011 Report Abuse
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tracked quickly
  bigperms | 22 Jan 2011 Report Abuse
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Tracked quickly, no problems thus far.
  Toilet_Duck84 | 10 Sep 2010 Report Abuse
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Tracked quickly
  tanweizhao | 03 Sep 2010 Report Abuse
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Virgin Atlantic's reputation speaks for itself and being able to select their special deals plus the benefit of cah back makes the whole experience worthwhile. I just earnt £36+ for purchasing a bargain fare - double whammy!
  Lightwater | 12 Aug 2010 Report Abuse
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Paid quickly - pity it's such a small payout.
  Capcom | 05 Sep 2019 Report Abuse
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It is ok but it is a shame you only get the amount for the total rather than per flight.
  NikG75 | 24 Feb 2019 Report Abuse
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Payout slightly longer than the estimated 30-60 days.
  Woggle_10 | 20 Jan 2018 Report Abuse
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I have 1 untracked purchase, no idea why as I made it the same way as all the others...
  flirble1974 | 17 Mar 2016 Report Abuse
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Didn't initially show so put in a claim it showed immediately and became payable very quickly what's more I got £78 for a booking worth £2282 not bad
  shep1 | 05 Jul 2015 Report Abuse
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Even though I submitted all the relevant information, Topcashbac have been unable to get Virgin Atlantic to pay me any cash back. Very disappointed.
  abandhev | 08 Oct 2012 Report Abuse
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Cashback tracked within 12 hrs. But on £1,100 flight, only £292 is eligible for cashback as the rest are fuel surchagres, fees and taxes. Total tracked cashbask £2.94. Disappointing and NOT CLEAR on cashback page.
  hellobayo | 04 Sep 2012 Report Abuse
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Hope the proof of the pudding is in the eating as they suffer on the final product!!
  dragonlady1972 | 07 Feb 2012 Report Abuse
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booked flights in November - cashback has just become payable. Think that's really quick!!!
  Tresbon | 11 Jan 2012 Report Abuse
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Tracked quickly and confirmed after a few months but am still waiting for payout of a purchase from July that was estimated at 30 September.3 months later now, hope it becomes payable soon
  gangsta | 29 Dec 2011 Report Abuse
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Was wary of booking through topcashback after looking at the comments. However, all I can say is that it tracked as pending within a couple of hours. Lets hope it goes to confirmed and payable as well... so far so good!!
  Tresbon | 28 Nov 2011 Report Abuse
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No problems with purchase & receiving cashback. However, be warned - if prices are quoted in forex then do not rely on Virgins currency convertor. Cashback (and more)was wiped out by actual bank conversion.
  | 23 Aug 2011 Report Abuse
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Very good
  maureenb | 08 Mar 2011 Report Abuse
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Tracked very quickly, went straight from pending to paid took about 4 months.
  Kevreb | 21 Jan 2011 Report Abuse
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Had to contact Topcashback as initially the cashback didn't track but after that it tracked very quickly to completion.
  Kallen | 05 Dec 2010 Report Abuse
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Booked flight in May, cashback tracked as pending right away, but it has not moved from pending since....
  Kevreb | 21 Aug 2010 Report Abuse
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Be careful…the link takes you to
Virgin holidays.. so if you book a flight and need to change it, it’s difficult! You can’t do it online and you get passed between Virgin Atlantic and Virgin holidays. Saying that.. the cashback was paid quickly!
  Char67 | 02 Feb 2024 Report Abuse
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Payout much longer than advertised
  Kaykay55 | 16 Jan 2022 Report Abuse
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paid up quickly even if the amount is small compared to full price of flight but it must be remembered that cashback is only on the price of the flight element of he ticket price.
  pontyrugby | 28 Aug 2015 Report Abuse
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