Get up to 10% of your purchase back when you shop with Viator - A TripAdvisor Company
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Get up to 10% of your purchase back
when you shop with Viator - A TripAdvisor Company
Viator - A TripAdvisor Company Reviews
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Reviews and experiences from TopCashback members who have shopped with Viator - A TripAdvisor Company.
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Viator - A TripAdvisor Company Reviews
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Not working
I made two bookings with them and nothing was tracked!
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stelstyl | 27 Sep 2023
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Didn't track
Made 2 bookings and nothing tracked. Bought something via get your Guide and tracked straight away. Will wait a day and if nothing will cancel with viator and switch to get your Guide even if a lower percentage.. General they have more options than viator and are slightly cheaper anyway.
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Bhavna03 | 23 Aug 2023
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rip off company
i used this company 3 times for trips while going to new york they tracked just one of them (the lowest price one) and declined the others after i raised a dispute. i will never use them again
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nigelharris40 | 10 Aug 2023
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No Happy
2nd time that I have purchased from Viator and they had not honoured the cashback, apparently not bought via Topcash whic is not the case
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GTG150 | 08 Aug 2023
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6 months
Still waiting for cashback
Trip been and gone and nothing!!
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cherie63 | 12 Jul 2023
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Cashback refused
After submitting a missing cashback claim I also just got a final decline.
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Brian_P | 05 Jun 2023
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Cashback doesnt tracks
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gopalkedia | 16 Dec 2022
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Cashback refused as I 100% click and order via the cashback button.
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carezipuk | 30 Nov 2022
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Cashback refused with no explanation given. Poor.
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jordas20 | 25 Sep 2022
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Waited 6 months for a customer service ticket response after raising a missing cashback claim and got a straight final decline from Viator with no justification or opportunity to discuss the issue despite me having screenshots of the cashback process there was nothing that can be done. The merchant should be removed.
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jasdr | 24 Sep 2022
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Spent over £400 is transactions and didn't receive cashback for any of them - Viator should be taken off top cashback. I did lodge a claim however, this was refused...
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hejaha | 21 Sep 2022
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Out of five bookings I made for a recent trip ALL were declined. Don't bother!
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mpwheatley | 12 Sep 2022
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One day boost cashback to 20% and surprise surprise after months of resolution cashback was declined. Funny that! Been using this site for years so I know the cou!
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Angelrock12 | 24 Aug 2022
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Shows high %-age of cashback to tempt you but it always declines payout - avoid!
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indranil2u | 04 Jul 2022
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I have made several purchases from Viator using the TCB website, few have ever tracked even though I ensure that I order directly after clicking on the TCB site. It makes no difference, nor does clearing cookies. Some cashback has been received after raising a claim with TCB but the latest claim that was worth £20 was declined as Viator said that a promotional code was used. It most definitely was not, but Viator will not change their mind.
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RCS1853 | 19 May 2022
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Declined for no reason - one to avoid
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mrme | 03 Dec 2021
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Completed the steps of cashback but merchant declined it.
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patilda | 29 Sep 2021
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Very slow payout, advertises itself as a faster payout. Informs customers a 9 week payout ended up taking over 64 weeks!!!!!
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mrnmrwa | 27 Oct 2020
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declined multiple payouts - will not be using them again
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jamesmeegan | 13 Jan 2020
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Declined my cashback, claiming I hadn't gone to their site via topcashback. Complete lies.
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willyearwood | 03 Sep 2019
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Viator are unreliable and should not be used. The booking for a trip in Florence was cancelled so late actually during our holiday that we were unable to find an alternative during our trip. They had to be chased to process the refund. When we filed a complaint weeks ago they still have not acknowledged or replied.
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Abby68 | 03 Jul 2019
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Absolute con! Purchased several tours after clicking from TCB. Did not track and subsequently declined saying TCB weren't the last referral site.
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Cabbage4histea | 11 Feb 2019
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Cashback did not track and subsequently declined even though booking was exclusively made via TCB.
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yvonnefung | 11 Feb 2019
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Cashback took 9 months to come through.
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Wagstaffs | 20 Jan 2019
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Terrible - out of several purchases from Viator using the TCB website, only 1 has ever tracked. And I check & double check that I order after clicking on the TCB site. It makes no difference, nor does clearing cookies etc.
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black1cat | 22 Sep 2018
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