Get up to 4% of your purchase back when you shop with Viator - A TripAdvisor Company Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Viator - A TripAdvisor Company

Viator - A TripAdvisor Company Reviews

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Reviews and experiences from TopCashback members who have shopped with Viator - A TripAdvisor Company. Review this merchant
Viator - A TripAdvisor Company Reviews
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Good service
  children01 | 07 Nov 2022 Report Abuse
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Transfer from airport arranged through Viator-no hassle all sorted & good service
  not_rab_d | 30 May 2019 Report Abuse
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Took their time but got it eventually. Happy
  P1nkFl0yd | 17 Jul 2018 Report Abuse
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Took some time but still got cashback
  garybluenose | 14 Oct 2017 Report Abuse
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Trip was good and cashback tracked fine.
  p_d_jackson | 16 Nov 2016 Report Abuse
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Fast and efficient conclusion to your claim. Thanks Viator!
  Mazzooka | 15 Sep 2016 Report Abuse
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Cashback received on three bookings and declined on another booking for no good reason. Enjoyed the trips but feel a bit cheated.
  Member416537184445 | 30 Nov 2022 Report Abuse
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Had to place. Missing cashback claim, but paid quickly thereafter
  Grrromit | 30 Mar 2019 Report Abuse
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Paid up, but very slow and had to chase TCB a few times
  SueSpridgeon | 07 Jan 2019 Report Abuse
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very slow in paying
  Lollypop83 | 10 Sep 2018 Report Abuse
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beware offers for first purchase. fast paying on cashback though
  neryswilliams | 17 Nov 2017 Report Abuse
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thanks, a bit slow but got there eventually
  Monkeygo | 14 Nov 2017 Report Abuse
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Did not honour cash back
I booked a boat trip and did not receive my cash back from either TCB or viator contacted both and Viator said it was booked in dependantly even tho the booking is there on the App and TCB said I didn’t log it which isn’t true as it’s there registered on my account
  Lizzy Martin | 11 Feb 2024 Report Abuse
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not the cashback they said, calculated a lower amount, not very happy
as explained the rate calculated lower than they advertised dissappointed
  basilbrush1 | 17 Aug 2023 Report Abuse
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I paid for five tours via TopCashback and Viator declined two of them? They had my money but refused Topcashback. Not happy. However, the tours were amazing
  JamesDee1 | 10 Nov 2022 Report Abuse
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I have used the Viator Topcashback sight on several occasions. They constantly fail to meet their own target for making payouts. I am still waiting for Topcashback from Viator going back to last April
  Lol1949 | 03 Dec 2018 Report Abuse
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Still waiting for cashback after nearly 6 months
  garybloyce | 14 Aug 2018 Report Abuse
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Paid very quickly BUT cashback received was 18% less than originally quoted on my account, with no explanation given.
  sometimesong | 08 Jul 2017 Report Abuse
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Money was not processed automatically, had to wait 2 months before it was even realised and even then only after sending 2 nudges to Topcashback. Long wait time of 3 months with 2 of them months unsure of whether it had even worked
  niamhingham | 29 Dec 2016 Report Abuse
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Didn't track
Having been a regular topcashback user for years I know exactly how to ensure things track properly and this transaction was done properly. Viator rejected my claim for non payment on the basis that I'd 'used another third party website' to buy my £100 tickets from them, which is simply not true. Would give 0 stars if it were possible.
  Yicky | 24 Apr 2024 Report Abuse
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bad
clearly the links are not working, I booked all my Vietnam tours with them, non was tracked, after several weeks of back and forth still they said it was not done via Top Cashback. Horrible experience
  DianaG86 | 07 Mar 2024 Report Abuse
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dont bother
dont bother, this scammers dont pay out, shame i cannot score them zero
  rfd84 | 22 Dec 2023 Report Abuse
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trip advisor company but rip off
i have used this company now 4 times with cashback and only ever had cashback once. last time telling me i need to clear my cache when order was done over my phone. i wont use again
  nigelharris40 | 08 Dec 2023 Report Abuse
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Tracked click but no payout
I've raised claims for my purchases for which I have both a confirmation number and a booking reference, but TCB are saying that none of my references are in the valid format and there's nothing they can do. A booking reference is a booking reference, I can't change it! Don't even bother.
  Member8114872323507 | 29 Nov 2023 Report Abuse
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Cashback does not track and dispute declined
The cashback did not track for the tours booked last year and the dispute was eventually declined. Tried to book another tour again last week and still did not track.
  Maxchan | 06 Nov 2023 Report Abuse
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