Get up to 12.5% of your purchase back when you shop with Viator - A TripAdvisor Company Join TopCashback Free
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when you shop with Viator - A TripAdvisor Company

Viator - A TripAdvisor Company Reviews

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Reviews and experiences from TopCashback members who have shopped with Viator - A TripAdvisor Company. Review this merchant
Viator - A TripAdvisor Company Reviews
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Excelente
Valeu cada centavo
  mpanzetti | 23 Jul 2024 Report Abuse
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Very quick
Bought some experiences and cashback was incidentally updated. Viator is a great company without cash back tbh!
  Annie553 | 11 Jul 2024 Report Abuse
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Do not use this company
Every review since November 2023 is one star with the same comments that cashback has been declined. Topcashback respond to missing claims that they can't challenge Viator's refusals to pay and to clear cookies etc. I am not new to TCB and fed up they advertise companies cashback who clearly don't pay out.
  gwmurley | 24 Jun 2024 Report Abuse
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Refused cashback - seems to be a common problem!!!!!
Cashback didn't track and Viator claimed transaction was not initiated through Topcashback. It definitely was initiated through Topcashback and seems it's just Viator not really wanting to honour the promised cashback (£50 in my case!). BEWARE
  daveren | 10 Jun 2024 Report Abuse
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Never pays cashback, will not use again
As like other users I been a regular topcashback user for years and I know exactly how to ensure things track properly and this transaction was done properly. Viator rejected my claim as many others have posted. Topcashback should not be advertising cashback which cannot be claimed which is in fact fase advertising.
  ajamal27 | 31 May 2024 Report Abuse
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did not track
only used TCB to purchase tour via Viator but claim some else was referer
  vijay1983 | 07 May 2024 Report Abuse
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Don’t bother with them
Purchased a few trips whilst I was in Thailand using this link and none of them worked, claiming they weren’t tracked. Absolute waste of time.
  Ffionankers | 30 Apr 2024 Report Abuse
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Didn't track
Having been a regular topcashback user for years I know exactly how to ensure things track properly and this transaction was done properly. Viator rejected my claim for non payment on the basis that I'd 'used another third party website' to buy my £100 tickets from them, which is simply not true. Would give 0 stars if it were possible.
  Yicky | 24 Apr 2024 Report Abuse
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Great!
Very friendly to deal with and so fast with paying out. Thank you ??
  Hayleyjane112 | 01 Apr 2024 Report Abuse
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bad
clearly the links are not working, I booked all my Vietnam tours with them, non was tracked, after several weeks of back and forth still they said it was not done via Top Cashback. Horrible experience
  DianaG86 | 07 Mar 2024 Report Abuse
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really happy
Honours cash back and pays out quickly and efficiently
  pocah1980 | 05 Mar 2024 Report Abuse
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Did not honour cash back
I booked a boat trip and did not receive my cash back from either TCB or viator contacted both and Viator said it was booked in dependantly even tho the booking is there on the App and TCB said I didn’t log it which isn’t true as it’s there registered on my account
  Lizzy Martin | 11 Feb 2024 Report Abuse
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dont bother
dont bother, this scammers dont pay out, shame i cannot score them zero
  rfd84 | 22 Dec 2023 Report Abuse
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trip advisor company but rip off
i have used this company now 4 times with cashback and only ever had cashback once. last time telling me i need to clear my cache when order was done over my phone. i wont use again
  nigelharris40 | 08 Dec 2023 Report Abuse
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Tracked click but no payout
I've raised claims for my purchases for which I have both a confirmation number and a booking reference, but TCB are saying that none of my references are in the valid format and there's nothing they can do. A booking reference is a booking reference, I can't change it! Don't even bother.
  missie123 | 29 Nov 2023 Report Abuse
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Cashback does not track and dispute declined
The cashback did not track for the tours booked last year and the dispute was eventually declined. Tried to book another tour again last week and still did not track.
  Maxchan | 06 Nov 2023 Report Abuse
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Cashback paid quickly and at a good rate
Great rate of cashback which tracked very quickly and was paid around a week after the excursions were completed, very happy and would definitely use again
  gerrysim | 20 Oct 2023 Report Abuse
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Great company
Trips tracked very fast for cashback and also payable in record time
  Dexon23 | 19 Oct 2023 Report Abuse
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Quick payout
Great value excursions and cashback was paid out quickly
  lee_dutton | 28 Sep 2023 Report Abuse
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Not working
I made two bookings with them and nothing was tracked!
  stelstyl | 27 Sep 2023 Report Abuse
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No issues :)
Always tracks and becomes payable after about 3-4 months. Not the quickest but cashback rate is competitive. No issues :)
  Graeme83 | 06 Sep 2023 Report Abuse
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Didn't track
Made 2 bookings and nothing tracked. Bought something via get your Guide and tracked straight away. Will wait a day and if nothing will cancel with viator and switch to get your Guide even if a lower percentage.. General they have more options than viator and are slightly cheaper anyway.
  Bhavna03 | 23 Aug 2023 Report Abuse
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not the cashback they said, calculated a lower amount, not very happy
as explained the rate calculated lower than they advertised dissappointed
  basilbrush1 | 17 Aug 2023 Report Abuse
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rip off company
i used this company 3 times for trips while going to new york they tracked just one of them (the lowest price one) and declined the others after i raised a dispute. i will never use them again
  nigelharris40 | 10 Aug 2023 Report Abuse
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No Happy
2nd time that I have purchased from Viator and they had not honoured the cashback, apparently not bought via Topcash whic is not the case
  GTG150 | 08 Aug 2023 Report Abuse
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