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Get up to 4.2% of your purchase back when you shop with Toolstation Join TopCashback Free
Get up to 4.2% of your purchase back
when you shop with Toolstation

Toolstation Reviews

Reviews and experiences from TopCashback members who have shopped with Toolstation. Log in to review
Toolstation Reviews
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Doesn't track.
Doesn't track had to put in claim, been waiting since 6th August for 10p, hardly worth all the effort, reluctant to use again. Probably won't get anything will post again later after outcome.
  vrossi46 | 28 Oct 2025 Report Abuse
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doesn't track. don't waste your time
no cashback on multiple transactions. False marketing and no reply from customer service
  JonnyHowe91 | 11 Oct 2025 Report Abuse
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I ENJOY RECEIVING MY CASHBACK FROM TOOLSTATION
It enhances my buying experience
  Humber62512520 | 10 Oct 2025 Report Abuse
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Purchase not tracked!
Not tracking my purchase
  Annie2025 | 08 Oct 2025 Report Abuse
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Great to get a bit back
Small amounts add up
  Benghazic | 30 Sep 2025 Report Abuse
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Toolstation: Didn't track...again!
Have used Top Cashback for multiple purchases from Toolstation on 'click and collect' this past week ( 09/25) not one of them has tracked. Disappointing situation which should be investigated. Don't advertise if it isn't going to track.
  SandiiM | 29 Sep 2025 Report Abuse
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Yet another retailer on TCB that doesn't track
I've placed multiple orders from Toolstation via TopcCashback but they never track. This is a growing problem with TopcCashback, I'm considering using alternative platforms.
  tristans | 25 Sep 2025 Report Abuse
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click and collect is great. BUT
friendly staff and ready to collect fast BUT the cash back does not track anymore since screwfix left topcashback. BOO.
  289mustang | 19 Sep 2025 Report Abuse
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Did not track had to appeal they gave it then declined weeks later
Will not be going back to these people, wish them all the best going forward.... not really.
  charlie1050 | 29 Aug 2025 Report Abuse
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it's a chore to get the cashback
they are a pain to extract the money from, never seems to track and you have to raise a case every time and seems to take forever to come back into your account.
  northerncrank | 26 Aug 2025 Report Abuse
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why do they list them
why do they list them on top cash back when they decline people like me who buy from them all the time with no explanation why they will not pay up. when so many other retailers do shame on you Toolstation. if you don't want to give people cash back .stop using the site to push your store.
  RATBIKENEE | 22 Aug 2025 Report Abuse
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Does not track
I've had the same experience as other reviewers, multiple orders that do not track.
  Suze369 | 13 Aug 2025 Report Abuse
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Doesn't track anymore
I place dozens of small orders a year and the last few months they rarely track. Very annoying as I dont have the time to constantly chase it up.
  russ333 | 11 Aug 2025 Report Abuse
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Cashback NEVER tracks
Toolstation used to be a trusted partner, that reliably paid out However, none of my last 6 purchases have tracked since mid-June, so have to put multiple claims in (but annoying when i've purchased >£200 in this time) TC Admin: please consider whether Toolstation is worth retaining on your list, as they do your service great discredit by never tracking and dragging their heels
  Member1282984635629 | 07 Aug 2025 Report Abuse
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Never tracks
I use Toolstation a lot but have never managed to get it to track
  bargainboysimon | 20 Jul 2025 Report Abuse
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Never tracks
They eventually pay if you put a claim in but too much hassle for small ammounts. very annoying
  Howard_Bell | 14 Jun 2025 Report Abuse
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Never tracks
Never tracks appropriately and have to resort to filing a missing cashback claim.
  EmyrMac | 10 Jun 2025 Report Abuse
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Good tracking
No problems with tracking, and payout comes after an average wait.
  eppsek | 09 Jun 2025 Report Abuse
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Takes a while but I've never not received the cashback
I love Toolstation for my DIY needs and, although it takes a while, I always receive the cashback. I can only think that all the moaners are doing something wrong.
  Crispy61 | 20 May 2025 Report Abuse
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good price alwas quike on click n collect.
with online orders and click collect
  190258190652 | 12 Apr 2025 Report Abuse
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Never tracks
Never tracks. I purchase a lot from Toolstation but had not tracked for a long time. You can go through the claim process but I just can't be bothered with the hassle They shouldn't be on this site as never tracks and you use them thinking of the extra savings. Pretty bad service from all involved
  thykingmaker | 18 Mar 2025 Report Abuse
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Did not track
Did not track
  Member1123467935206 | 15 Mar 2025 Report Abuse
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Slow payer
Dislike having to chase up payments, very slow at paying out.
  davequinnell | 13 Mar 2025 Report Abuse
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No problems
Small amounts add up
  Benghazic | 06 Mar 2025 Report Abuse
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Hard Work!
I had to lodge a claim after spending over £100. I'm still awaiting it to be sorted out. This happens every time I purchase from Toolstation.
  Froudy1 | 03 Mar 2025 Report Abuse
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