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Toolstation Reviews

Reviews and experiences from TopCashback members who have shopped with Toolstation. Log in to review

Toolstation Reviews
	Did not track had to appeal they gave it then declined weeks later Will not be going back to these people, wish them all the best going forward.... not really.
	charlie1050 \| 29 Aug 2025 Report Abuse
	it's a chore to get the cashback they are a pain to extract the money from, never seems to track and you have to raise a case every time and seems to take forever to come back into your account.
	northerncrank \| 26 Aug 2025 Report Abuse
	why do they list them why do they list them on top cash back when they decline people like me who buy from them all the time with no explanation why they will not pay up. when so many other retailers do shame on you Toolstation. if you don't want to give people cash back .stop using the site to push your store.
	RATBIKENEE \| 22 Aug 2025 Report Abuse
	Does not track I've had the same experience as other reviewers, multiple orders that do not track.
	Suze369 \| 13 Aug 2025 Report Abuse
	Doesn't track anymore I place dozens of small orders a year and the last few months they rarely track. Very annoying as I dont have the time to constantly chase it up.
	russ333 \| 11 Aug 2025 Report Abuse
	Cashback NEVER tracks Toolstation used to be a trusted partner, that reliably paid out However, none of my last 6 purchases have tracked since mid-June, so have to put multiple claims in (but annoying when i've purchased >£200 in this time) TC Admin: please consider whether Toolstation is worth retaining on your list, as they do your service great discredit by never tracking and dragging their heels
	Member1282984635629 \| 07 Aug 2025 Report Abuse
	Never tracks I use Toolstation a lot but have never managed to get it to track
	bargainboysimon \| 20 Jul 2025 Report Abuse
	Never tracks They eventually pay if you put a claim in but too much hassle for small ammounts. very annoying
	Howard_Bell \| 14 Jun 2025 Report Abuse
	Never tracks Never tracks appropriately and have to resort to filing a missing cashback claim.
	EmyrMac \| 10 Jun 2025 Report Abuse
	Good tracking No problems with tracking, and payout comes after an average wait.
	eppsek \| 09 Jun 2025 Report Abuse
	Takes a while but I've never not received the cashback I love Toolstation for my DIY needs and, although it takes a while, I always receive the cashback. I can only think that all the moaners are doing something wrong.
	Crispy61 \| 20 May 2025 Report Abuse
	good price alwas quike on click n collect. with online orders and click collect
	190258190652 \| 12 Apr 2025 Report Abuse
	Never tracks Never tracks. I purchase a lot from Toolstation but had not tracked for a long time. You can go through the claim process but I just can't be bothered with the hassle They shouldn't be on this site as never tracks and you use them thinking of the extra savings. Pretty bad service from all involved
	thykingmaker \| 18 Mar 2025 Report Abuse
	Did not track Did not track
	Member1123467935206 \| 15 Mar 2025 Report Abuse
	Slow payer Dislike having to chase up payments, very slow at paying out.
	davequinnell \| 13 Mar 2025 Report Abuse
	No problems Small amounts add up
	Benghazic \| 06 Mar 2025 Report Abuse
	Hard Work! I had to lodge a claim after spending over £100. I'm still awaiting it to be sorted out. This happens every time I purchase from Toolstation.
	Froudy1 \| 03 Mar 2025 Report Abuse
	Never tracks now Used to be great. Now never tracks.
	Kev_W \| 23 Feb 2025 Report Abuse
	Poor Do not give much and do not pay easily.
	MikeStuck \| 18 Feb 2025 Report Abuse
	Nope Do not get any cash back
	Themaker \| 13 Feb 2025 Report Abuse
	No cashback ! For nearly a year I have not received any cashback from this merchant, quite disappointing ??
	Kirkw1495 \| 03 Feb 2025 Report Abuse
	No problems Good service
	Benghazic \| 01 Feb 2025 Report Abuse
	never receive cashback cashback never tracks so use screwfix instead now as always tracks with screwfix
	surferdave \| 31 Jan 2025 Report Abuse
	good cashback just go thro topcashback you will get rewarded
	jonboy13 \| 29 Jan 2025 Report Abuse
	Generally good, but recently stopped giving cashback I've always found TS to be prompt and fair with cashback, when making online purchases. Sadly, they've recently become reluctant to list any purchases made (so no cashback shown or awarded) As a result i've stopped using them for now - hopefully they will resolve this soon
	Member1282984635629 \| 26 Jan 2025 Report Abuse

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