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Get up to £0.00 of your purchase back
when you shop with Toolstation
Toolstation Reviews
Reviews and experiences from TopCashback members who have shopped with Toolstation.
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Toolstation Reviews
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Toolstation
Great company, fast delivery and very good cashback too. 5?
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Laburnum42 | 31 Aug 2026
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Why are you on Topcashback if you don't like paying???
Why are you on Topcashback if you don't like paying???
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Oktava | 21 Aug 2026
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Excellent Toolstatikn
Great company really helpful friendly staff always willing to help. Never been disappointed with their products
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Hesketheating | 20 Aug 2026
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Totally unfair
We are a trade customer spending a lot of money with you every year, yes you give us a trade account but why shouldn’t we get top cash back as well, the trade spend so much more money than the average customer, come on treat us fairly
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illinc1 | 16 Aug 2026
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Every single transaction declined
Several thousands of pounds of transactions all declined over the last month or so.
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nickwright1979 | 04 Aug 2026
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Declined ALL my Toolstation purchases
via my PC web browser. All claims show, and then, one by one, are declined
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Member3124532035246 | 02 Aug 2026
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Paid out quick
Easy to track and paid out quick.
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mhd055 | 18 Jul 2026
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Pointless
Tracks, but they just decline your cashback.
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kevz | 12 Jul 2026
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helfall at caterbury
always friendly and go the extra
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divaddavid | 08 Jun 2026
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Toolstation
Very easy to deal with
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Denise1412 | 01 Jun 2026
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Doesn't work
Doesn't track, refutes valid claims.
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dgbennet | 11 May 2026
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Don’t bother with this one.
Refused cash back - claims it wasn’t payable on my order despite meeting all criteria.
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zaly | 07 May 2026
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Long Wait for Cashback
Takes for ever to get Cashback?
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tiony | 04 May 2026
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Another merchant that refuses to pay
As can be seen from the many poor reviews, Toolstation will attempt to avoid paying cashback.
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pezpez | 14 Apr 2026
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Cashback not auto applied.
I have been chasing several purchases made on Toolstation and none of them registered with the Cashback scheme.
I ended up removing the Cashback links on my PC and Phone and then re-adding them etc, a load of hassle to be honest.
In the end I had to register claims to get the monies into my cashback account, all in all this to me somewhere near 6 months in total.
Hardly worth it for the £2 or so I got but it was more out of principal.
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BRINO | 13 Apr 2026
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At last they are getting their act together
15 plus weeks wait for pay out I think is rather extreme, and in the past all my purchases had to be manually tracked but it looks like Tool Station have got their SHT together as my last 4 items have tracked without issue.
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MEN6324 | 07 Apr 2026
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Never get topcashback automatically without submitting a claim
Never get topcashback automatically without submitting a claim
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Member4113216387703 | 06 Apr 2026
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Toolstation cashback
I purchased some radiators at a good price and the cashback was an added bonus.
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Vivienne10111957 | 20 Mar 2026
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Never Tracks
Disappointed not straight forward each time a make a purchase ??
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tiony | 20 Mar 2026
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Does not pay, avoids cash back
Does not pay, avoids cash back.
Submitted a claim and has denied it. Giving the vaguest list of possible reasons.
Don't bother, just buy in branch.
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mrjoebloggs | 19 Mar 2026
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reasonable payout time
reasonable payout time
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jsd1364 | 19 Mar 2026
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DENIED "not the final referer"
Was putting in a new bathroom, kept buying little bits here and there, about £500 over 10 orders, every single one denied.
Don't bother, it clearly doesn't track, use Wickes instead, they do (same parent ridiculously).
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strangelad | 18 Mar 2026
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Cashback denied
Cashback from Toolstation on 2 occassions recently, plus on previous occassions, have been denied.
I have mentioned to TCB that maybe it's time to remove them from the website. Always have issues when it comes to paying the cashback, even when I know I've followed the correct process to make my purchase.
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SamandPenny | 17 Mar 2026
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and again.... Toolstation not tracking!!!!
I spend hundreds with Toolstation every year and it seems that anything over or above £50.00 does not track!
Where I live the local Toolstation & Screwfix are about 200 yards apart, I used Toolstation first as they are on TopCashBack, so from now on I will use Screwfix as it makes no difference to me.
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Cashbackdude666 | 17 Mar 2026
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Like most other comments,
The automatic tracking of cashback from Toolstation never seems to work, a missing claim is raised, and it always gets rejected. Don't bother using Toolstation if you are looking for cashback. Utter waste on time
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Shei1a | 17 Mar 2026
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