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Get up to 6.3% of your purchase back
when you shop with The Works
The Works Reviews
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Reviews and experiences from TopCashback members who have shopped with The Works.
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The Works Reviews
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Beyond Poor
No payout after 3 year, I had forgotten about it, Top Cash Back paid out on their behalf
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Ellebell | 19 Feb 2024
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Code TW20 for 20 percent off is not recognised at checkout.
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Elliekaye | 09 Jan 2023
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Declined cashback for no apparent reason.
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JonBlack | 04 Sep 2022
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The amount is not correct but no one follow up
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KatyHui | 18 Feb 2022
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Declined for no reason. Other users experiencing the same problem. Not good enough.
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Toddy0011 | 03 Nov 2021
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Fails to track, or cashback gets refused for no reason. Very unreliable
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Emmsa | 13 Oct 2021
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Terrible, unreliable. I shop regularly with The Works but cashback hardly ever tracks.
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char1983 | 03 Sep 2021
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Awful customer service, they over charged me for an order, then lied to me on the phone about doing so then after a second phone call only refunded me part of the money they owed. The customer help line is designed to stop people being able to complain only being open Monday to Friday: 10:00 - 16:00. Their social media teams took over 5 days to respond and just brushed me off saying it had already been dealt with when it wasn't.
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BadgerLord | 15 Dec 2020
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Terrible, unreliable. I shop regularly with The Works but cashback hardly ever tracks.
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char1983 | 03 Oct 2020
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I didn't get the cashback!!!Poor!
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Liz_McLachlan | 18 Sep 2020
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Unreliable, orders rarely track
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char1983 | 14 Jul 2020
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Link takes you to a GIF image instead of the actual website. In this case no option to get cashback for my purchase.
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marydanyelle | 22 Apr 2020
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Last four orders haven’t tracked. Disappointing
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char1983 | 21 Aug 2019
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Didn't track and after customer support ticket I only got half of the original cashback
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helenn40 | 06 Apr 2019
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Been two months. Still waiting for cashback.
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MrAdamWhittaker | 18 Mar 2019
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They didn't deliver my order
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cgsevenoaks | 12 Jan 2019
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dont pay up waist of time
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Member688528504 | 27 Nov 2018
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A bit of a con! Owed £20.30 of Cashback in 5 transactions some dating back over 8 months...transactions go "Confirmed" but just never go payable! TCB claim to be unable to help!
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Andrew1890 | 26 Dec 2017
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Voucher code did not work on purchase over £10. Hopefully cashback will work.
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djspice | 08 Dec 2017
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Declined my cashback for no reason
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4krispy | 08 Nov 2017
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Cashback declined for no reason.
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warebal | 01 Nov 2017
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They constantly decline cashback
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TracyM | 15 Jun 2017
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