Which? Cashback

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • Using a promotional/voucher code not posted and approved by TopCashback.
  • Good to know
    • Which? cashback can be earned simply by clicking through to the merchant and shopping as normal.
    • Which? Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
    • If you are logged in to your account, the rates above include a bonus relevant to your membership level; typically 5% for Plus members and 1% for classic. If you are logged out of your account, the rates shown will be the Plus member rates. Please login to ensure you see the relevant rates to your membership level.
    • Cashback rates are subject to change both up and down.
    • If you choose to pay via Direct Debit please be aware that there may be a slight delay to confirming cashback.
    • From time to time information displayed here may be out of date. Please see Topcashback's full Terms and Conditions page for further information.
    • First month £1, then £10.75 a month unless cancelled.
    • Recurrences on the amount of purchases that can be made while earning cashback may be limited.
    • Transactions for this merchant should appear as pending within 24 hours. They will remain at this status until the retailer confirms that we're eligible for cashback. Once this happens your purchase will reach the confirmed stage of your account. When the merchant then pays us the cashback we can make this payable in your account.
  • What to do when
    • Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.
    • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 100 days of the transaction, we will be unable to chase up claims older than this.

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We've teamed up with real member Rachel Riley to explain the benefits of using TopCashback

About Which?

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FAQs

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