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Get up to 2.5% of your purchase back
when you shop with Premier Inn
Premier Inn Reviews
Reviews and experiences from TopCashback members who have shopped with Premier Inn.
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Premier Inn Reviews
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Tracked quickly. But hotel experience nowhere near as exciting as Lenny Henry says.
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vastlordelk | 24 Jul 2011
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Two weekend bookings were made and neither of them tracked and apparently TCB are not able to accept Missing Commission Claims if the transactions are not tracked. So there is no enquiry process and no redress - pointless and extremely disappointing! It would be better if Premier Inn weren't on the site at all!!
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butlerdl | 19 Jul 2011
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Great hotel, good customer service, would use again
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Chris21 | 11 Jul 2011
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stayed with premier inn twice now and never received cashback for any stay....not good.....
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Monola | 08 Jul 2011
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Cashback hes tracked every time for me HOWEVER watch out for this flaw in the site ..... If you make a booking and want to make more than one , go off the site and back on through Topcashback for each booking. If you dont do this the only booking that will track is the first one.
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paulcrispin | 06 Jul 2011
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Rubbish - another none tracked transaction. Premier Inn need to be removed from the site. Likely paying an advertising fee, eh topcashback?? Meanwhile fleecing customers.
Sharp practice and a pity TCB are ignoring this.
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Alice_Anne | 29 Jun 2011
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Tracked immediately. A surprise really, given the experiences of others.
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Cell1919 | 26 Jun 2011
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Didn't track at all hopeless and not a thing I can do about it! Not good enough :-(
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| 25 Jun 2011
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Cashback did not track and was unable to submit a missing cashback claim. It would be helpful to know WHY?
Also had problems with Premier Inn for Customer Service. Good advert. Bad service
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kathylou | 22 Jun 2011
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Tracked within 1 hour of booking. Good offer as well.
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Gillp | 20 Jun 2011
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Tracked fairly quickly, within an hour or two.
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adamuk82 | 15 Jun 2011
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LOVE Premier Inns as a product BUT - NO CASHBACK HERE- I had hoped it would track after the stay, but alas not. Remove them, Topcashback - they may do £29 rooms, but they're damaging your reputation (and theirs) by not coughing up what they've advertised. Rubbish :-/
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| 09 Jun 2011
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While I am happy with the services Premier Inn supply, I am very unhappy they didn't track regarding cashback. I wouldn't have booked with them, I would have gone with Holiday Inn instead, who have always tracked and are just as good as Premier Inn. P I will lose customers, I for one won't be using them until they start tracking people's stays. I will be watching future testimonials with interest. Please TCB, have a word with them, show these testimonials to them and lets get some fair play here.
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jrgcross | 08 Jun 2011
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Have stayed with Premier Inn on several occasions and have found the service excellent.
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J2008 | 26 May 2011
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WHAT CAN I SAY?? THE BEDS ARE GREAT, THE ROOMS ARE CLEAN.
WE USE PREMIER INN FOR BUSINESS AND CANT ALWAYS BOOK 14 DAYS AHEAD. THE PRICES VARY CONSIDERABLY DEPENDING ON WHICH PREMIERINN YOU STAY AT.
WOULD BE NICE TO GET SOME CASHBACK, ESPECIALLY WHEN WE PAY BETWEEN £80-£100 A NIGHT. :-@
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Vicki958 | 23 May 2011
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Don't know why top cash back keep them on their site if you cannot get them to chase it up for you.
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Pumas | 21 May 2011
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Maybe I'm just lucky but it tracked within 1hour! Let's hope it eventually becomes payable.
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richy_royals | 21 May 2011
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Great hotels, unacceptable cash back experience. TCB cannot help, Premier Inn won't (didn't even receive a reply from PI to my message).
I've had complete confidence in TCB until now but TCB - you need to remove Premier Inn - they're damaging your reputation here!
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YorksJase | 20 May 2011
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Didn't track. Rubbish. TCB is an excellent site and I have had no problems before with other merchants. By the look of things I'm not the only one with this complaint regarding Premier Inn. This is a shame because the hotel I stayed at was excellent and great value for money.
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Kevin_Elsden | 19 May 2011
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I have booked lots of rooms at Premiers Inns through TCB and never seen anything with regards to the promised cash back, I made two more bookings again last night and then to my utter surprise one of them has been put into my pending list!! Seems totally hit and miss but maybe, just maybe these payments might start being converted to cash back...only time will tell!!
Personally I think TCB should remove Premier Inn from their site, as it is damaging the good service that TCB offer. If Premier Inn are not going to bother to pay as promised then why the hell should they get the free advertising from this site?
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Jucoma | 17 May 2011
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Mine didn't track either, won't be booking with these again!
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KayJones | 16 May 2011
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Didnt track , wasnt expecting it after reading previous comments . TCB should get a written undertaking from companies that they will honour cashback , otherwise its just FREE publicity Premier Inn . RUBBISH !
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loobs | 14 May 2011
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