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Get up to 2.5% of your purchase back when you shop with Premier Inn Join TopCashback Free
Get up to 2.5% of your purchase back
when you shop with Premier Inn

Premier Inn Reviews

Reviews and experiences from TopCashback members who have shopped with Premier Inn. Log in to review
Premier Inn Reviews
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Fantastic what more can I say. Got paid quickly A++++
  mimmimimmi | 09 Mar 2014 Report Abuse
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I was going to go through topcashback to book my Premier Inn room but using the topcashback link I went to a Premier Inn site that told me the cheapest room was £200 when in fact I knew the cheapest room was £99 because I already had their web page open. So topcashback would've cost me an extra £100 and all to get 1% back!!
  evilgrapefruit | 01 Mar 2014 Report Abuse
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Premier Inn really are a cut above stayed with them many many many times and never had any major issues room always clean and staff always friendly , cash back always tracks and pay out fast
  mart123x | 15 Feb 2014 Report Abuse
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Booked well in advance of my stay, "cashback" didn't track so I tried to lodge a missing cashback claim, only to find that I can't do that until after my stay. Now I've completed my stay, it turns out you can't claim for a booking made more than 100 days ago. So, having booked my hotel early, I now can't claim my cashback. Absolute disgrace. Nothing against Premier Inn, our hotel was fine. But the whole failure to track and then restrictions on when you can claim is very misleading. Will not waste my time using TopCashBack again.
  nimrodnm | 03 Feb 2014 Report Abuse
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Booked saver room and paid in full. Cashback showed straight away. Ended up not going because car broke down. Cashback then rejected! Don't understand why cashback should be declined because of this as I had paid in full at the time of booking! Because of their unwillingness to even discuss this I will not be using premier Inn in future and suggest others do the same!
  Bazzer01 | 01 Jan 2014 Report Abuse
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They refused the cashback - "didn't meet the terms and conditions" apparently.... So I recommend they are avoided.
  | 22 Oct 2013 Report Abuse
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Booked on 4th September 2013 my stay was for 5th October 2013 checked tcb already payable excellent .
  Pauld57 | 11 Oct 2013 Report Abuse
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Cashback failed to track, and after lodging a claim they refused it saying it didn't meet the terms and conditions - liars!
  zappomatic | 28 Sep 2013 Report Abuse
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Payable within 2 weeks, excellent service
  cags82 | 08 Sep 2013 Report Abuse
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money showed day after I booked excellent
  10214434041 | 07 Sep 2013 Report Abuse
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Booked in Feb.Holiday ended 30th July.Cashback payable 3rd August.Fantastic!Very enjoyable stay at Euston Premier Inn too.
  saver45 | 03 Aug 2013 Report Abuse
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Cashback payable on the day we booked out - 3 days after initial booking - super fast - if only all merchants paid up as quickly as Premier Inn! Shame the cashback rate wasn't a bit better though.
  Elledee22 | 24 Jul 2013 Report Abuse
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Tracked immediately and became payable the day after we booked out. Love Premier Inns - you know what to expect and the staff are amazingly well trained and customer focussed. My favourite people are at Ipswich North (Claydon). 7 of us just stayed there - one in a wheelchair, one on crutches! Can't recommend highly enough,
  veggieblob | 21 Jul 2013 Report Abuse
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Never got the cashback from them yet again very poor
  arian | 27 Jun 2013 Report Abuse
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Lodged a missing cash back claim which is shoddy from Premier Inn for not registering it in the first place. Premier Inn then go and reply saying they won't be paying it anyway. I will now be taking my complaint with Premier Inn further. Do not book with this, you will not receive cash back.
  BigWilko | 03 Jun 2013 Report Abuse
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Top merchant! Not a huge amount of cashback but what was due was paid within 2 weeks. Oh ... great room too!
  captainpovey | 01 Jun 2013 Report Abuse
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Stopped at The new (4Weeks Open) Gateway Business Park, Mercury Road, Weymouth, Dorset, great value for money , good location, Beefeater just across the road.
  SwindonMan | 21 May 2013 Report Abuse
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Payable in 3 days!!!
  vastlordelk | 19 May 2013 Report Abuse
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Booked saver room for £39 and paid in full at time of booking. Cashback showed straight away. Ended up not going because car broke down. Cashback then disappeared! Totally unfair!! Not happy.
  | 11 May 2013 Report Abuse
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Booked at three separate hotels. Tracked fine but cashback always declined. Will avoid in future.
  percap | 05 May 2013 Report Abuse
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Cashback did not track despite following the correct procedure. Lodged a claim with Topcashback and this was submitted to Premier Inn. The claim was declined for 'not following Terms and Conditions'. I followed all T&C's as far as I am aware - didn't use any voucher codes, paid for in full and completed the stay. Disappointing. However, the stay at Premier Inn itself was great and, as always, Topcashback provide excellent customer service. Don't count on cashback from this merchant!
  jakann86 | 24 Apr 2013 Report Abuse
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It tracked ok for a year until Premier Inn decided to decline the claim, with no reason given. It's a shame. The hotels are nice enough, but I won't trust them with cashback again.
  bmp | 19 Apr 2013 Report Abuse
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I've now booked 3 times with Premier Inn through TCB and have yet to receive any cash despite paying for (and completing!) my stays. One failed to track, one tracked but failed to pay, the last is awaiting confirmation. They declined one payment saying it didn't meet their terms and conditions (something I always review before I book). A poor experience overall, which is a shame as I generally consider that Premier Inns are good value.
  n1cky2000 | 18 Apr 2013 Report Abuse
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booked countless visits and Premierinn not paid out Wont book through topcashback with them again-pointless
  43_years | 28 Mar 2013 Report Abuse
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DO NOT BOTH GOING THOUGHT TOP CASHBACK as you can see they are not paying out with no come back as you can see this has become very common (and becomes very annoying!!) Cashback refused months later ON two bookings no cashback received from Premier Inn. Reason given as not meeting terms and conditions with no explanation. I am certain that all the terms and conditions were met and as we had to pay for the rooms in advance. Not impressed.
  shaunwcook | 28 Mar 2013 Report Abuse
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