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Premier Inn Reviews

Reviews and experiences from TopCashback members who have shopped with Premier Inn. Log in to review

Premier Inn Reviews
	The cash back did NOT track, topcashback said they are unable to do anything about it so I received NO CASHBACK WHATSOEVER.
	paul2008 \| 12 Aug 2012 Report Abuse
	Made 2 bookings in succession through top cashback back. Money taken from my bank account immediately but no cashback has appeared for either booking. But, most annoyingly, Top CashBack will not entertain claims for unpaid cash back from Premier Inns. Cant understand the reason for that unless Premier Inn are regular non payers, in which case they should not be on the website.
	\| 28 Jul 2012 Report Abuse
	I have had a number of payouts with Premier Inn without any problems
	kazcam \| 25 Jul 2012 Report Abuse
	excellent transaction
	caledoniasong \| 20 Jul 2012 Report Abuse
	The "PREMIER INN" are excellent value for money as always
	shellies \| 14 Jul 2012 Report Abuse
	Didn't track - told "tough luck" What a waste of time
	\| 13 Jul 2012 Report Abuse
	Third purchase through TCB - once again NOT tracked - and yet everything else puchased this week has been fine. Rubbish !Rubbish ! Rubbish ! Get 'em off !!
	jdybnsn \| 12 Jul 2012 Report Abuse
	Purchase of recent stay costing £91.00 did not track. Disappointing.
	berryman \| 01 Jul 2012 Report Abuse
	Did not track and merchant does not allow claims even though visit to site was easily prooven. Very disappointed in Premier Inn and I don't think TCB should allow merchants with these rules on here. Not lost much money as weekday stay , but its the principle.
	jdybnsn \| 26 Jun 2012 Report Abuse
	Good website and excellent, helpful staff in the hotel: I sadly had a few problems with my stay but the nice people helped make up for it.
	CatP \| 16 Jun 2012 Report Abuse
	Always good - a good solis regular earner for me as I use for work.
	Davec6276 \| 06 Jun 2012 Report Abuse
	I booked a room in April 2011 which never tracked. I have raised up a missing transaction query but still awaiting reply from the merchant.
	Mr_Psycho \| 21 May 2012 Report Abuse
	Bad, no tracking no cashback
	Nordicgod \| 15 May 2012 Report Abuse
	Not tracked and no missing cashback claims allowed. I think I'll stick to travelodge in future.
	hfwel \| 14 May 2012 Report Abuse
	Excellent service as always from Premier Inn.
	Maria_B \| 14 May 2012 Report Abuse
	I like Premier Inn hotels and have stayed at them for several times in the past. So it was a bonus for me to discover that I could get cash back via TopCashBack. However, Premier Inn failed to credit any kind of cash back for our recent two nights stay. When I checked my purchase detail using TCB's missing claim's link, the computer system did recognize the relevant purchase, so I don't know why they failed to give me a credit. When I got in touch with TCB, I was told that the Premier Inn didn't accept any missing claims. Yes, that note was mentioned in the offer page, but I don't understand why it is so, as many other companies at TCB accept to look into missing claims (at least) albeit they take time. VERY DISAPPOINTED, PREMIER INN!
	lilithop \| 30 Apr 2012 Report Abuse
	Happy with stay but Premier Inn refused to pay my cashback (even after a claim), and I've no idea why not. Sure way to put me off using them again.
	Turner5 \| 22 Apr 2012 Report Abuse
	Good, quick cashback noted on my account.
	Shelleybobs \| 15 Apr 2012 Report Abuse
	Just realised that almost all my transactions (13 in total) have tracked at the much lower weekend rate rather than the weekday rate which is 5 times as much. I've raised a ticket with TCB but I note that plenty of others here have the same problem. Given that this is now a clearly known problem by TCB, they are committing false advertising in continuing to promote 5.05% when only 1.01% is being paid. As such, if I don't receive a satisfactory response, I will be taking may complaint to the Advertising Standards Authority. I used this method (successfully) with another merchant on here and got my money!
	Dips6 \| 13 Apr 2012 Report Abuse
	Two stays within a few weeks and not one of them showing in my account. Unable to track so pretty useless having them on TC site. Seems like they are leading people on to book with them then ignoring their promise to pay cash back. Great hotel, just disappointing outcome on TC. WHY can we not track? This seems stupid when that is what the site is about!!
	josiemarshall \| 12 Apr 2012 Report Abuse
	Offered 5.05 cashback but only paid 1.01 which is the weekend stay amount, I stayed on Wednesday night!
	buttmunch \| 11 Apr 2012 Report Abuse
	Quite often when you click on a promotion they have e.g. 5.01% for weekday sales, and 1.01% for weekend sales, weekday bookings that are purchased generate the smaller cashback. This is quite unfair, frustrating, time consuming. Nevertheless, the purchases always track, just a shame that it does not always give you the correct cashback.
	rp17 \| 10 Apr 2012 Report Abuse
	Placed a booking for Monday and Tuesday this week, was meant to get 5.05% cashback as it was a weekday stay, but instead they only paid 1% which was meant to be for the weekend stay.....not really fair as there is nothing that the cashback website can do. Not sure if I will bother again.
	angie140175 \| 05 Apr 2012 Report Abuse
	I booked the same hotel as my parents for the same night as we are all going to a wedding in June. We all booked through TopCashBack. My parents got notification straight away that their cashback claim was being processed, mine however says I won't get a payout until after my hotel stay which is 3 months away. I can't understand why my booking should be any different.
	wardenblw431 \| 05 Apr 2012 Report Abuse
	Had several track no problem thn the latest purchase didn't track,mtried to do manual claim then it says on date of purchase submit general enquiry! Bad service topcashback, highly disappointed in you. Half tempted to go with the enemy now
	gangsta \| 03 Apr 2012 Report Abuse

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