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Get up to 2% of your purchase back
when you shop with O2 Free Sim
O2 Free Sim Reviews
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Reviews and experiences from TopCashback members who have shopped with O2 Free Sim.
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O2 Free Sim Reviews
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Still awaiting promised cashback in spite of being a "faster paying" merchant.
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zziggy | 16 Jul 2015
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Transaction tracked, received the sim, activated and topped up with £10 (which they immediately took in payment for a bundle) and here we are 4 months later with them refusing to honour the cashback. Not impressed.
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Winter_Fell | 23 Jun 2015
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1) First of all TCB dispute that the cashback was £10 when I applied. It was, otherwise I wouldn't have applied. 2. O2 have now declined the (reduced) £5 claim by saying it's already in my account. 3. Rather than checking themselves and following it up on my behalf, TCB emailed me to tell me there had been an update to my query. Jokers all round.
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PSB1 | 22 May 2015
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No problems with O2, but TCB denying the £10 cashback offer was available when I ordered the SIM, which was the only reason I made the order. Now left out of pocket..
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PSB1 | 24 Mar 2015
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Cashback initially tracked at £5 then dropped to £0, be warned
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jakeyt123 | 14 Jan 2015
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Placed order for SIM on 29th May but never received one.
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glynnwood | 12 Aug 2014
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Got the sim and did everything required to validate it, topped up, still using the sim several months on. Cashback tracked at £0.00 and has now progressed to payable ...... at £0.00 just like everyone else's. Clearly o2 do not honour their cashback offer ever so, if you need a new sim, great - you can get one here, but don't expect any cashback. Think TCB should remove this 'offer' as it's misleading, annoying and should not be on this site.
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w1968w | 09 Aug 2013
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BEWARE CASH BACK NOT PAID CLAIM HAD TO BE OPENED POOR SERVICE FOR O2
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| 30 Jul 2013
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Yippeeeeeeeee after 12 months I have finally had my £5 cashback thanks topcashback for the the fight to get it
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jaberwoky | 30 May 2013
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Really wouldnt bother looking at the reviews on here and my own experience, tracked as 0.00 the estimated cashback completion was beyond the topcashback claim query time, not worth wasting time on it.
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faliraki69 | 17 May 2013
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AVOID, AVOID, AVOID
As predictable. It looked from the very beginning they were trying to avoid paying cashback. If you are looking to take this offer for the cashback that is on offer don't even bother or waste your time.
'If your transaction is now showing as Payable at 0.00, this generally means that the merchant has declined the transaction or informed us that the purchase made is not eligible for cashback.'
And it isn't only me that this has happened to. All my friend I can think of who have ordered their sim card never got their cahback
I would score 0 out of 5 but but 1 was the lowest available.
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010203 | 09 Apr 2013
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Never got the cash-back and now after raising my claim they want a reference number!!! (I paid for my top up online and never got any confirmation). The card has been activated, it has been loaded with £10 as required. Total con. it should be removed from the TCB system. My friend had exactly same experience as mine.
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010203 | 23 Feb 2013
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NO CASH BACK AT ALL. TRACKS AS 0.00 EVEN AFTER MONTHS !!
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crazyvish | 13 Oct 2012
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absolutely appalling. Why are they here with all these bad comments - more than others. They are pure scum for taking people in like this. They do not deserve any business on this, or any other contract. Stick it to them where it hurts AND get them of TCB. It's embarrassing
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| 19 Sep 2012
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O2 did not pay any cashback even though it was written in this website. When I made a claim I was asked for the order number.(O2 did not provide a order number). I ordered the sim and spent 10 pound for topup after receiving the sim. My order was tracked as £0.00 and I received 0.00 pounds as cashback. Thanks O2. I am not going to spend anymore for your products.
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FridayFever | 04 Jul 2012
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Tracked at 0p and still haven't paid out or responded to my missing cashback claim after 7 months - lied about cahback obviously!!
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soon2bmom | 12 Mar 2012
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unreliable for cashback, maybees aye, maybes naw!
no respose since July from Topcashback either!
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| 25 Nov 2011
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I requested a free SIM on 5 July and it tracked quickly - at £0.00. Despite adding £10 before August, it didn't change so I made a manual claim on 5 August - I'm still waiting for O2 to respond.
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jazzyfresh88 | 13 Nov 2011
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nightmare experience from topcashback. they changed the terms of the offer so had to rant on to the utterly useless customer "service" and after many months of lies and excuses from topcashback, got the money and am now waiting for everything else this rotten site owes me for.
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| 27 Jul 2011
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Tracked and Confirmed at 0p, avoid it for cashback purposes
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Maddocks | 20 Jul 2011
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Tracked and confirmed as 0.00
Not impressed at all. Waste of time and they are just after data collection it would appear.
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| 19 Jul 2011
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Tacked and confirmed at £0.00 - waste of time!
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natbeh | 14 Jul 2011
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